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Showing results for tags 'pcn'.
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Hi, I received a PCN recently and I'm not 100% sure if a ticket was purchased for the time in the car park. The driver was in the ten pin bowling alley, which the car park is outside, with son for his birthday. Just wondering how I, the registered keeper, will go about handling this. 1 Date of the infringement - 10/2/19 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 18/2/19 3 Date received - 20/2/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] - N 5 Is there any photographic evidence of the event? - Yes 6 Have you appealed? [Y/N?] post up your appeal] - Y (See below sent 22/2/19) Have you had a response? [Y/N?] post it up - N 7 Who is the parking company? - Smart Parking 8. Where exactly [carpark name and town] - Havens Bank Retail Park, Exeter Appeal: I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a formal complaint about your predatory conduct to your client landowner and to my MP. There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require ALL photos taken and an explanation of the allegation and your evidence, i.e.: - If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it. - If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner. If you fail to evidence the actual grace period that applies at this site or suggest that only one period applies, this will be disregarded as an attempt to mislead. In the absence of evidence, it will be reasonably taken to be a minimum of twenty minutes (ten on arrival and ten after parking time) in accordance with the official BPA article by Kelvin Reynolds about 'observation periods' on arrival being additional and separate to a 'grace period' at the end. - in all cases, you must include a close up actual photograph of the sign you contend was at the location on the material date. Formal note: Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service in the future. Yours faithfully, -
Hello! A Parking Charge Notice has been issued for a car at a time when I was driving. The PCN has been issued to the car owner, and I've asked them to pass on my details. Do we need to do anything else immediately ie. withing 28 days of the date the PCN was issued to the owner? Or will a new PCN be issued to me as the driver? And another little question: the PCN says "If you were not the driver of the vehicle and you wish to provide the drivers details... please follow the instructions overleaf". But overleaf, the only instructions relate to contesting or challenging the charge. Providing the drivers details isn't really contesting, is it? Is it important? Sorry if these issues have already been adressed elsewhere, I couldn't find any threads about PCNs where the owner wasn't driving. For information: PCN issued by Smart Parking Ltd Date of contravention 14/09/2018 PCN date 11/10/2018 Parking Fee 2.pdf -
Hi all, I have recently moved to the Winterthur Way development in Basingstoke. I rent a property which includes a parking space. It wasn't until I moved into the flat that I was given a parking permit and told to use it when parking in my allocated space (This was something that was not mentioned in my tenancy agreement!). After moving in I received 2 x £60 parking charge notices for using visitors spaces (Returning within a 48 hour period) to drop off my furniture. I used the visitors space as I had to use a different car of a suitable size to drop the furniture off. Also my space isn't near my flat its further up the road. I kind of understood as I could have possibly been using a space that someone else could have been using, all be it for a very short period of time. After paying these two charges from PPM I thought it was over ! Two weeks later as a result of having to pay £120 to PPM straight after moving in I had to do overtime at a weekend so I was able to pay next months rent. The overtime meant staying away with work from the 8/07/2017 and returned on the 11/07/2017. When I returned on the evening of the 11th I have been met with 2x PCN from PPM on my windscreen whilst I was parked in my own space. Straight away as I approached the car I have seen my permit was not stuck to the top of my windscreen where it was before I left. Both PCN's are for 'Not displaying a valid permit' one for 09/07/2017 & 10/07/2017. I thought this surely wont be an issue I will just send them evidence of where the permit had fallen (A video from my phone was sent) also a picture of my valid permit. After all it is my space and unlike the visitors spaces I could not have inconvenienced anyone as it is 'MY SPACE'. They should just accept that and cancel the charges. To my surprise I have an email from PPM stating my appeal has been rejected ! PPM is now giving me the option to appeal to the IAS but from my understanding I don't stand a chance appealing to them either? I don't really have the cash to pay the 2 x £60 at a reduced rate. Let alone £200 if the appeal to the IAS fails. However I really do feel they can't do this. Any help is greatly appreciated. I understand I probably haven't included all the information you guys need to help but I am also not sure where to start. I have included the response from PPM in a ZIP file with my name and REG edited out. Just let me know what you need and I will post it up ! Regards, tissot docs1.pdf -
Hi, I received a PCN it has a date and time in but no exit time I was there around 10 mins I did not leave the car, Kids went in to the macdonlds there to collect take away You could always park there previously The sign upon entering is above head height when I sat in my car thats when I became aware of a sign; if parked there I would be liable for a charge, I left straight away I will try to take photos but the place is some distance away. Many many thanks for any help. 1 Date of the infringement 04/11/ 2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 15/11/2018 3 Date received 28/11/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] YES 5 Is there any photographic evidence of the event? YES, ONE CLEAR PHOTO OF BEING PARKED, ONE VERY SMALL PHOTO OF CAR LEAVING 6 Have you appealed? {y/n?] post up your appeal] NOT YET Have you had a response? [Y/N?] post it up 7 Who is the parking company? UK CAR PARK MANAGEMENT LTD 8. Where exactly [carpark name and town] WHITEFIELD SERVICES ANPR DOVER For either option, does it say which appeals body they operate under. IPC The original PCN it doesnt state a duration and the entry time is in the exit place Thank you for your patience. pcnwhitfied.pdf
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Hello, I'm in need of help and advice please............. On Monday 14th January 2019 I received a parking charge notice from PCN notice to keeper NTK St Mary's Road Retail Park Car Park, Sheffield S2 4AL- DFS sofas, Ammount charge -£100 within 28 days or £60 if paid before 24.1.19 contravention date: 27.12.18 contravention reason: parked for longer than the maximum period permitted - 120 mins!! Total duration stay: 199 minutes I visited DFS to look at sofas, I presumed this was owned by DFS not a private company!! NTK are lying because I left the car park- drove to Ikea Sheffield and Next outlet over at Meadowhall, at least a 20 minute drive over there. Looked the whole way round Ikea- and got stuck in traffic and then Next outlet, i then called at centretainment to pick family members up and then returned back to the car park to show my family a sofa I'd seen in DFS I have contacted my online banking and have evidence via online chat with them the time of transaction I made at Ikea and also have printed a statement with the date I made the transaction. I'm so upset about it- firstly I presumed the car park was owned by DFS and didn't see a sign. I haven't done anything about this charge notice yet- can someone please advise?? Do I appeal if so what should I reply with? Do I ignore it? Many thanks in advance -
Parked in a residents` or shared use parking place or zone without either clearly displaying a valid permit or voucher or pay and display ticket issued for that place, or without payment of the parking charge (shared use bay) This was the reasoning for being given a PCN (hire car at the time) - wrote to them straight away stating that there were no pictures taken of the vehicle as none were uploaded on council's website - "no images were found for this PCN!" council responded saying wait until you receive notice to owner but not having photos isn't sufficient grounds as they don't need photos or something along those lines. so hire company were contacted - gave my details (this is just before Christmas) but no letter was received at my address apart from a letter after the new year stating I needed to pay £110. I wrote back to them via online stating that there were no photos and I had not received a previous letter so why am I being charged £110 already I also said I wanted to go to independent adjudicator - they stated a letter was sent on the 19/11/2018 and I missed the opportunity to speak to the independent adjudicator as I didn't respond to the previous letter - Their wording was : a notice to owner was sent to you on ..... this notice provided you with the opportunity to make formal representations. as you failed to make rep a charge certificate (CC) was issued. once a cc has been issued there is no longer the formal right of appeal. the pan has been reviewed and we are satisfied that it remains valid, your representation has been reviewed I must advise you that we issued the pcn because your vehicle was observed pared in a resident's or shared use parking place or zone without either claeary displaying a valid permit or voucher or pay and display ticket issued for that place, or without payment of the parking charge. The CEO had recorded detailed notes at the material time of issuing the pcn and can confirm the contravention has occurredl. the photographic evidence is secondary. it is the responsibility of the driver to insure that they understand the restrictions in place and follow the designated signage. at this stage we have reordered 110 as a gesture of goodwill (whatever you say mate - gesture of goodwill is you not giving me this ticket) 110 payment should be made within 14days blah blah what can I do now? how do I respond to a letter I never received for adjudicator ? how can they prove I was parked there - what if a ticket guy has it in for me and just stuck a ticket on and not provided photos cause I wasn't parked there? thanks for the help oh and to top it off the car was only observed from 13:34pm - 13:34pm -
got a pcn on my windscreen yesterday at asda newton abbot . Iwas working on site and didnt think i needed parking ticket . my van is a lease van and iam wondering whats my next move . i have seen a couple of other posts about the same site . they have had sucsess with letters .any ideas -
Hi guys, good morning I have a lease car and got a parking ticket which I promptly appealed, I never heard anything back from the council. It was only until the lease company send me an invoice for £295 that i realised something is wrong and i took this up with the council directly to find out why they never send me the rejection notice. The lease company have paid the council. They replied saying that rejection notice was sent back to them as "returned mail", this is impossible as I get all types of letters come through and even various from the same council. Aside to the obvious of me arguing that I never received the letter, what grounds of arguments do I have? I suspect the council will say they will not refund just on that account. Your advice is appreciated, Many thanks Mehdi -
Hi there! I know this thread is old https://www.consumeractiongroup.co.uk/forum/showthread.php?468641-Gemini-Parking-Solutions-PCN-Queen-Elizabeth-Olympic-Park-On-a-motorbike&p=5153731#post5153731 but yesterday I got a parking ticket by Gemini on my motorbike for parking exactly at the same spot than you did. I am curious to know what happened and what I should do. Thanks! -
Hi, I received a Parking Charge Notice for parking in a place I thought would be fine to park in. I have a PCN for £60 rising to £100 that I just can't afford to pay. Things are so tight i'm afraid that this might take me over the edge. Is there ANYONE that can help me? Key details... - Date of infringement: 11/01/2019 - Not appealed yet. - NTK: Not received the notice to keeper - Company: One Parking Solution Ltd. - Place: New England House, Brighton. -
I had an appointment for dental treatment last week. I parked the car, with a blue badge and 'clock' correctly displayed, on the opposite side of the road. This is an area previously covered by double yellows and had, 12+ years ago, been a service bus stop. I am fully aware that no service buses have used this stop since the opening of a new Interchange down the road in 2006. It is a popular parking place for blue badge holders as it is a quiet stretch of road since the buses stopped running through there, other services with stands in the next street stopped using this area of town last year when a gap in the dual carriageway was plugged and traffic lights removed as part of other works taking place. But, the council have since marked out a 'Bus Stop' at one end of the parking area and claim this is for a community transport minibus for the disabled. These minibuses have run for some years now and my understanding was they went a different way, dropping off and picking up on the other side of the road to where I was parked. I contested the ticket. They've written to say no, I was parked in a bus stop and therefore have to pay. I disagree. I accept that they have marked out the 'Bus Stop' and put a thick solid yellow line against the kerb, which I didn't see when I parked between other vehicles already there as it was raining heavily. I have checked, this work has been done in the last year. I used Google street view to see how it was marked last year, just double yellows although the whole stretch had green tarmac. Before I appealed the ticket I checked with https://www.askthe.police.uk/content/Q388.htm and there is a single line which says under PLACES WHERE YOU CANNOT PARK, 'A bus stop during hours of operation;'. So as part of the 'informal appeal', as they term it, I had said "I have challenged (the council) to tell me the hours of operation for this stand". They have not supplied this information. I am not against the disabled persons bus service, being a blue badge holder myself, but I question the legality of the stand being there. It is not for service buses and therefore would not have 'hours of operation' in that respect, meaning I complied with the information I obtained from the Police website. The community transport service is pre-booked, so by definition not a 'public service' bus as we know them. The 'bus stop' is therefore not in use for service vehicles and I was parked there outside any known 'hours of operation'. But where do I get this sort of thing verified so I can make a formal request to the council for repayment of the PCN on the grounds I was parked legally ? I am paying it under protest as they double the amount if not paid within 14 days. -
Hi, I received an email from my lease company in December, advising of a PCN with the reference number to login and view/appeal/pay etc. It was my son-in-law who had been driving and got stuck in a box junction. He logged on and paid the £65 fine. Then we received a letter from TFL that the PCN was going to be reissued to me as the lease company had provided my details. If the PCN had been paid then it would be reunded by CHEQUE. No cheque was ever received, and my son in law didn't notice the money be refunded into his account - it was a few days before Christmas. To be honest I forgot all about it as I assumed it was sorted. I didn't get a reissued PCN, but have now received a letter saying that the fine has increased to £195. I called them and was told I could submit a late appeal. I guess my position is that if we have made the effort to pay the initial fine within the time period, then that is sufficient to assume that it has been paid. And is there any challenge in that their letter stated that they would refund by cheque? The fact that they have to refund any payment must be some weird admin thing, to do with the party who the PCN has been issued to. Which seems daft as anyone can pay any fine, you don't need to enter any details. anyone have experience of this Thanks in advance. -
Hi everyone, I received this in the post today. I noticed that the dates suggest that it has taken its time getting to me, so I think I need to move quickly on this one. I have parked in this car-park on many occasions and I've never noticed any the parking signs there - I'll be going back this afternoon to check on this. Any advice would be greatly appreciated. 21st April 2017. PCN Scan2.pdf -
Hi folks, I hope you can provide me with some advice. I was visiting the Shell Garage on Salterhebble Hill in Halifax. I briefly pulled over to take a phone call and have a coffee. I wasn't aware the area was being actively managed, but I have now received a PCN claiming I "was parked in an area that should be kept clear at all times". Can anyone advise? I have completed the required information below: For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement: 02/12/2018 2 Date on the NTK: 07/12/2018 3 Date received: 10/12/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? No 7 Who is the parking company? HX Car Park Management Ltd 8. Where exactly: Salterhebble Hill, Halifax, HX3 0QE (Shell Garage/McDonalds) For either option, does it say which appeals body they operate under: IAS If you have received any other correspondence, please mention it here: N/A -
I've received a PCN from Hammersmith / Chelsea council for stopping in a yellow box junction. Video: I'm sure I saw the cars ahead of me and judged there would be enough room, but if you look the blue citroen (3 cars in front of mine) stops earlier than expected, leaving a huge gap, if it had moved even 1 metre closer I would have been outside of the yellow box. Do I have any grounds for appeal? Mark -
Hi. I had a problem with a PCN from Indigo a few years ago and received excellent advice from here to "sit tight". Was successful. Thanks. However, we now have another similar case and someone told me that recent case law has changed things, so I wanted to check that sitting tight is still the right course of action. My wife parked at a Southern Railway station car park recently and used the automated phone response service to pay for a day's parking. Unfortunately, the regstration number used on the automated system was incorrect - one letter was accidently missed off. There was no windscreen ticket, so I assume control was by CCTV. We have now received a PCN from the PCN Admin Centre (29 days after the event) acting on behalf of Indigo requesting payment of £100. It's a "penalty notice by post notice to owner" quoting byelaw 14. In the time between the incident and receiving the notice she has parked there twice more, so I assume we will receive more notices in respect of these dates. So, should we just sit tight? Would it be better to write to Indigo explaining what the mistake was? They could check their records and see that they did receive payment each time. Also, I don't think the registration number used actually exists. Thanks for your help. -
Hello. I’ve today had a ‘PCN’ issued by NE parking Ltd in Blackpool town centre (Adelaide court, a car park behind some flats). Last night I went to a gig in town, I drove as I wasn’t planning on staying late but I ended up having a couple of drinks so had to leave my car overnight. My friend used to live in Adelaide court so I would always use his space should I be nipping into town, and have never had any problems before - until today when I’ve gone to pick my car up and been hit with a £60 charge. The reason for the charge is ‘parking without a valid permit/ticket’, and I know 100% permits were not issued to residents of Adelaide Court 6 months ago as my friend didn’t have one and never had to use one himself. Unless this has changed recently? However, the other cars parked there did not have permits on display either! I know a lot of people say to just ignore private parking charges, but can someone advise me what’s the best thing to do from now? Do I acknowledge? Pay up? Or just leave it? Thanks in advance! -
Hello, a CSH newbie here. Please can anyone offer me advice on how to progress this ... I've received a PCN (Parking Charge Notice) via Enterprise Rent-A-Car, informing me of an alleged offence committed at Calder Park, Wakefield, on 31st October 2018, whilst driving one of their hire cars. The contravention carried a £60 fine which Enterprise have automatically paid to VCS (Sheffield) and they've now passed the bill onto me together with a £25 Admin Fee. I was driving the car on company business and the resultant £85 has been taken directly from my salary. The thing is, I don't believe I've committed and offence but because of Enterprise's actions I feel that I have lost my right to appeal, please could you advise what I can do? I've written a polite letter to VCS to offer my version of events in an attempt to appeal the charge, but this was 3 weeks ago and I've had no reply. Thanks for any help. Stuart -
Hi, I've read through a lot of posts, but can't find one that directly deals with my issue. Please find attached the notice & pics sent to me. I live in Scotland, so can't get any pics of any signage before the 14 days. I don't remember there being any notices except for the usual pay and display notices, The problem with the parking bay was that if I had moved forward I would have had the front of the car over and I thought this would have made it more awkward for the cars next to me. 1 Date of the infringement 07/08/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 13/08/2018 3 Date received 16/08/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] Have you had a response? [Y/N?] post it up No 7 Who is the parking company? Northwest Parking Management Ltd 8. Where exactly [carpark name and town] Central Car Park, Peter Street. Carlisle (stated on letter - I cannot confirm as I am not local to the area) For either option, does it say which appeals body they operate under. BPA I'd really appreciate it for someone to take the time to read and offer some advice. PNCharge.pdf -
Awesome, FINALLY I have received my first ever PPC invoice..... I'm due to go back there and will get some photos of the signage later, but I can categorically say that the signage is woefully inadequate, as you can only see it at the entrance from one direction, this is going to be so much fun! (hopefully?) Plus I will try and find out from the council if the 45 minute max parking rule is legit or not. 1 Date of the infringement 01/10/2018 2 Date on the NTK 05/10/2018 3 Date received 08/10/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? No 7 Who is the parking company? Parking Eye 8. Where exactly Gosport Retail Park For either option, does it say which appeals body they operate under. BPA PCN-NTK.pdf
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Hi, first post for a few years on here under a new user name so how I'm doing this right! Husband received a PCN from CE Ltd. He met a friend for KFC, they got chatting, lots to catch up on and he overstayed by 18 mins. He won't have paid any attention to any signage but he was genuinely a customer. Does he have any grounds to contest this as he was actually using the carpark as a customer or do we need to suck it up :/ Thanks in advance
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Hi, My wife attended a company meeting at the Grand Harbour Hotel, Southampton back in May of this year. Her company booked a package that included complimentary parking and a member of the hotel staff was tasked with collecting VRN's from the attendees. Unfortunately, my wife (and another lady) were somehow missed out and, as a result, she received a PCN from Parkingeye. We have appealed to Parkingeye and through POPLA, but to no avail. We have also ignored their 'gesture of goodwill' offer for us to pay £60 instead of £100. The hotel has stated, by emails on two separate occasions, that the PCN has been cancelled. However, the emails are from an intermediary member of the hotel staff and not the person who has, apparently, contacted Parkingeye. So we do not have copies of the communication to Parkingeye, or their response. We also have a copy of the hotel function sheet for that event which clearly states free parking. We received a 'Letter Before County Court Claim' from Parkingeye dated 31 October 2018, which we have responded to (in my wife's name but with my assistance). We acknowledged receipt of their letter and stated that we dispute the claim, re-stating our reasons why. My wife is due to attend another event at the same hotel next week and we are hoping that, with her being there in person, she stands a better chance of getting the information we need from the hotel concerning their PCN cancellation request. Apologies for tagging this on to another post earlier today I understand the need to start a new thread now. Any advice and guidance would be very much appreciated. -
Any help would greatly be appreciated. 1 Date of the infringement - 16/10/18 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 21/11/18 3 Date received - 23/11/18 (via email from the company I lease car from.) 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] N 5 Is there any photographic evidence of the event? Yes number plate & time stamp of entry/exit 6 Have you appealed? {y/n?] post up your appeal] N Have you had a response? [Y/N?] post it up N 7 Who is the parking company? ParkingEye 8. Where exactly [carpark name and town] Durham County Mariott My partner could not pay for the parking as the ticket machines were not working (would not accept any money). It was heavily raining and she had our 1 year old with her. Below is what the PCN states. [Removed - dx] -
Good afternoon, Please advise with this PCN, i've stayed in that car park and paid for 4 hours ( Sunday) was late at the end of shopping day to leave car park in 15 minutes ( also take 5-10 minutes after we enter in the park and paid at the cash machine, as we waiting others customer who told us he will clear a space - only one at that time ), maybe that's why it give me now total 27 minutes overstayed paid 4 hours . ( I've assumed that's the reason for this PCN ) ""For tickets received through the post (Notice to Keeper) please answer the following questions: There were three tickets issued for the sake of clarity this is the answer for one of them: 1 Date of the infringement: 10/09/2017 2 Date on the NTK: 26/09/2017 3 Date received: 28/09/2017 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? No. ( just small note that CEL have photographic evidence ) 6 Have you appealed? No. Have you had a response? N/A 7 Who is the parking company? Civil Enforcment Ltd ( creditor) , 8 Exactly where [car park name and town]: in the basement, Dagehams Guildford, 164 Millbrook, GU1 3UU, 1 pond/per hour . For either option, does it say which appeals body they operate under. they have siad with small notes is the BPA. Also see attached my edited file (pdf extension- I've only deleted my name, address and car details). Please advise if I should start appealing based on that they send this letter after 14 days from incident date ? I must also ask them photographic evidence to better understand why is this PCN ? Thank you. Please rescan and redact the PCN number (showing in three places). Mr.P siteteam PCN ( saved ) - hiden name,car plate no..pdf PCN ( saved ) - hiden name,car plate no..pdf -
Hello, Would appreciate if someone could help me. I received a PCN for parking in a restricted road in prescribed hours, the road I regularly park down, and is not a restricted zone. However, I noticed after checking my car that I was parked on double yellow lines that were covered in leaves on the ground. The car behind me was not on double yellows and I believe only the front of my car was on the double yellows. These are the pictures of my car. Is it worth appealing? If so what do I say? Thank you!
