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  1. I took out a minicredit loan earlier this year and it was repaid late. Due to my IVA failing I was struggling to pay creditors and minicredit was delayed. Even though I asked them to remove my continuous card authority (which they refused) the company still took money from my account. Over a period of several weeks they managed to take £200 in £25 pieces which satisfied the original loan and interest. Since then I have been receiving emails from Minicredit and now OPOS saying they want to recover additional penalty fees and interest. I have been fighting this on the basis of the following: - 1.) They refused to remove my card authority when in financial hardship (I advised them of this when I called the office back in April) 2.) During the same phone conversation they refused to negotiate a repayment plan 3.) Continuing refusal to revoke my card authority (I have 60+ emails in relation to this and ultimately my bank removed it) 4.) The original debt has been satisfied after they stole money from my account (as I had tried to revoke my authority) As these companies are not listening to me I suggested that if they want to take it further and are confident they can reclaim this to issue court proceedings which I will vehemently defend. What are the chances of them actually issuing proceedings?
  2. Good day to you all. I had a loan with Minicredit. Stupidly using it as a means to pay off my ex wife and start my new life. Whilst trying to deal with them they have become completely unhelpful and im starting to get worried. After looking at the advice on this forum, i have written a response email to them. First question is, Has anybody had any success whilst fighting Minicredit/Opos including court success? And secondly, is these emails and my replies suitable or over the top etc Mr xxxxxxxxxx Mini Credit – OP3xxxx We have been instructed to recover £1077.00 for the above client. Our client has informed us that you have borrowed funds and you have failed to pay them back. Should this balance remain unpaid we are left with no other alternative than to recommend to our client that we look to secure Judgment (CCJ) for the recovery of the above amount including any incurred costs. We are aware of your circumstances and your employment details and we feel we have gave you plenty of opportunity to resolve this issue you have left us with no alternative but to secure a wage allotment against yourself. A Final Notice of Intent will be issues within the next 14 days should you fail to acknowledge this request. Regards My Response to this email was: To whom this may concern. I have contacted your department today, and have been offered a full and final settlement of £300. Considering the balance is a whopping £1077 from a £150 loan, i feel that this should be the complete balance. I was also made aware that you would be applying for a detatchment of earnings from my employer. If you did this, you make my entire family homeless as we would not be able to afford anything. I therefore suggest a regular payment of £10 per month until i have paid upto the £300. If your department is willing to slash £1077 to £300, then this should happen across the board, especially when the customer in question is not well off. The rest of the debt would be written off. I have attached my SOA to this email to show how little we can afford. I there is no type of agreement, i will contact my legal representative and instigate court action, stating that a £1077 debt from £150 is dispropotionate from the original loan amount and that you are not following the responsible lending code correctly. Any and all correspondance should be through email from this point on. They then replied: We can settle the account at £300 but we will not accept your payment proposal. This is a payday loan that was meant to be paid back on your next payday the very minimum we can accept is 3 payments of £100 first payment required on Friday 28th September And this is my final email. This is the one i would like advice on: Brian, Please find attached our SOA. As you will see, we cannot afford £100 per month. I have been advised by my legal representative, that by law, you cannot get an allotment of earnings without first defaulting me, which i know you haven't as Opos/Minicredit do not appear on any of my credit files (as of 26/09/2012), but you must then apply to the court for a CCJ. Any application you make to the courts WILL be wholeheartedly defended by myself as i have made offer of payment dictated by my SOA, yet you are still happy to try and ruin a consumer, whilst completely ignoring your responsibilities under The Credit Consumer Act and OFT guidlines. You also must accept any form of payment that we offer you. If you decline, then we will be forced to either go to court, where you will only be offered what little we can afford based on this SOA, or worse for you, we will be forced to go bankrupt and you will get nothing. The total amount owed by me to you will also only stand at the original loan amount plus the 31 days interests as outlined in Section 87 of the Credit Consumer Act. Broken down this will be the total monies to be paid to you by myself: Loan @ £150.00 + 31 days Interest @ £45.00 = Total Amount payable £195.00. This will be paid at £10 per month as per my initial offer. This payment will only commence when i have received a copy of my credit agreement. If you fail to produce it within 12 working days of this email, you will have defaulted, any legal action impossible, but also the debt will possibly become unenforceable. I also would like to point out that denying me a copy of the credit agreement is also against the law, again as stated within the Credit Consumer Act. If in the future, my financial situation changes, i will happily up any payments i make. In the mean time, you have a legal obligation to help those in financial hardship. If you do not, this will be a breach of the law and the OFT and the FOS will be notified and legal proceedings will commence. Regardless of whether this is a Payday loan or not, you are bound by these regulations just as all major high street banks are. I would also like to point out that threatening behaviour will not be tolerated. Please be advised that I will ONLY communicate with you in writing. Should it be your intention to arrange a doorstep visit, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make such an appointment with you. There is an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v Sheppard & Short Ltd [1959] 2 QB 384. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and, if you do so, you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance. Please take this email as an official offer of payment, and that should you decline and court action commences, that it will be used as evidence along with all other forms of correspondance between myself and Minicredit/Opos. So guys what do you all think? Is it too much too soon, or does it hit the nail on the head? Please cut/paste/edit/highlight to your hearts content.
  3. I stupidly took out a £100 mini credit loan and was not able to pay this back. I received a letter & email from OPOS Ltd asking for £1052 to pay all the interest and charges ASAP. I can not pay this back and asked if i could set up a payment plan this is the response. There are 3 payment options that are available depending on what you can afford, the first is 6 months interest free to clear the balance at £175.33 a month or 12 months interest free at £87.67 a month or if you are able to raise the funds I could accept a settlement of £789 as full and final this would ideally be paid in one go, I would need you to update us with your income and expenditure and details of payments depending on what option you take, any issue reply to this e-mail or call me on number below. HELP HELP HELP
  4. Hi Guys, I have been reading the forum for quite a while now and it has helped me greatly but I need a quick question answered. Basically, like a lot of others on here I have fallen in the vicious cycle of payday loans and I am having particular problems with Minicredit. To cut a long story short, Minicredit and others have been raiding (without success) my main bank account. I have taken out a loan with 247Moneybox, relatively small compared to the others I have and I want to pay this back (due tomorrow). I have setup up a parachute account (completely separate bank) where my wages will be paid into tomorrow. The decison I am struggling with is should I give 247 my new bank details so that I can clear that balance with them and are they linked with Minicredit in any shape or form? I want to clear the 247 balance but im struggling to think of a reasonable way to pay them without making "public" my new bank details. Are 247 linked to any other PDL's? I hope ive made my problem as clear as mud and i would appreciate the advice from any of the wise heads on here. Cheers G
  5. Hey, Does anyone have an email address for Minicredit that works? Thankfully, i never defaulted with this lot and got it paid off few months back but want confirmation it's been repaid. You never know... Come next week i'll only QQ and PDE to deal with
  6. hi need some advice please i took a 100 pound loan out with this company in feburary and missed the payment date, as i get payed monthly i wasnt able to make payment til the next month but as with many of my debts i left it(head in the sand)and a month after that i recieved i letter and now owed £760, again i ignored it and they ignored me,some time after i think a month another letter for £1088 and they were taking legal action, so i rung them and spoke to the rude foreign lady who stated that they dont do repayment plans this was also stated by opos, so i gave up. then opos ring out of the blue offering to halve the bill i tell them istill cant afford this so tells me to ring when i can. by now im doing all comms by email and ask why i cant have a repayment plan, i recieve email back stating that said rude lady DID offfer me a payment plan and that there legal partners opos can aswell-funny that because scottish opos guy said that PDLS do not do payment plans so who is right there email or them? sorry for rambling back to the total amount£1088 asked for breakdown of costs 640 of this is debit card fees when i email them stating i would not pay this and would only pay loan plus interest they have said they would wipe these fees, so should i pay the remainder or are they still ripping me off? also claim they cant send me anything by post- data protection. also if i pay agreed amount i cant do it 1 go, can i force them into payment plan ? when i say should i pay the remainder- not trying to dodge paying them just fair amount
  7. Hello all. I've had many problems previously with minicredit. I can't find the link at the moment but i can find it later after work... Here's a quick story of what happened: I took out a small loan of about £200 i think, Minicredit knocked it up to £1200 in a space a few months I reported them to the OFT I'm now in talks with someone from OFT and they wish to talk to me to take a statement in a form on a Witness Statement. I don't know how many people have been contacted about this. If this is a rare thing for the OFT to do, i would like to know if there is anyone out there with any information that i could possibly pass to the OFT about Minicredit
  8. Hi, like many others I have had to use the services of a Payday loan company to help with my finances. I used Minicredit for a small loan of £100. I rolled over the loan for the first month hoping to pay it all off the following. Unfortunately this was not possible so I applied to roll over again and was refused. I phoned to ask why and they said it was due to my credit file. Having recently checked my credit file there were no changes since taking out the initial loan. They were having none of this and demanded the full balance of £134, I offered to pay that months interest of £47 to which they accepted but even with that payment they would not roll over the loan, they still wanted the outstanding balance. I asked them kindly if they would reconsider but was told no. I sent a formal complaint and get the standard reply back, once again refusing and stating sections of my contract detailing my obligations to pay back the loan in full. Since then I have sent them a further letter to make a complaint, asking for interest to be frozen and a payment plan to be set-up, and again this was refused. The balance is now £880 and they are threatening legal action through the courts. I thinking this might be the best route as I can then highlight their ridiculous charges and lack of assistance with the matter. Really need some advice on where to go next, do I try FOS? or is there a better route to take?
  9. I've posted on here about Speedcredit, but this is much worse because I DON'T ACTUALLY OWE THEM MONEY. -I took out a loan with them for 100 quid -Was due to pay them back £129 -couldn't pay it back on the due date but paid them back 3 days late £155 -This was all a month ago -They still won't leave me alone despite my numerous attempts to explain to them I have paid them what I owe them and won't be paying them a penny more -They sent me a letter yesterday claiming doorstep collectors will be coming next week if i don't pay, and have sent me numerous other threats -apparently I owe them £469 (No way in HELL they will be getting that) -They replied to my complaint today with this rubbish: "Microcredit Ltd received a loan application from You on the 4th of June 2012 for GBP100.00 which was approved and the funds were made available on that day. You chose the due date of the loan to be the 3rd of July 2012 in the amount of GBP129.00. Our system attempted to receive the funds from the registered debit card several times on the due date however the funds were not available. Microcredit Ltd used our contractual right to debit payments from Your debit card towards the outstanding balance and we were able to receive in total GBP155.00 between the 5th and the 7th of July 2012. However the outstanding balance was then already higher as there were penalties added for breaking the Loan agreement and also the daily interest. The mentioned partly payments did not cover the full repayment but have been deducted from the outstanding balance. The following information has been taken from the Loan Agreement: KEY INFORMATION If you break this Agreement, we will charge you if we unsuccessfully attempt to obtain repayment on the due date for repayment. A fee of GBP25 will be charged on the day that your missed payment was due. If we unsuccessfully attempt to obtain repayment on the due date, we will attempt to obtain repayment a second time 2 days later, and if we unsuccessfully attempt to obtain repayment on this second occasion we will charge you a further amount of GBP55. If we unsuccessfully attempt to obtain repayment we may charge up to GBP5. If we unsuccessfully attempt to obtain repayment 30 (thirty) days after the due date we may charge further GBP100 manual debt collection recovery fee. Interest on any sum in arrears will be charged at the contractual rate, both before and after judgment, until payment. Also, you must pay us all other reasonable costs and expenses we incur (including any legal costs on a full indemnity basis) in tracing you, or enforcing, or attempting to enforce, our rights under this Agreement. Repayment, Default and Recovery 8. You agree to make all payments to us under this Agreement at the proper time. We will collect payments by debiting your bank account using the debit card details you have registered with us up to three times per day. You authorise us to debit your bank account to collect payments due under this Agreement. If we are unsuccessful in collecting payment, we may try to debit your bank account again at a later stage until we have successfully collected payment. If you have provided us with details of a second debit card and we are unsuccessful in collecting payment from the first debit card, you authorise us to seek payment via the second debit card in the same way as you authorise us to seek payment via the first debit card. You must give us new valid debit card details when you cancel, lose or your debit card(s) registered with us become(s) invalid when you have unpaid loan with us. If you cancel your debit card registered with us and do not provide alternative debit card in 14 days we may add all the default charges described in the Key Information and potential attempt fees regularly charged until default date what is 120 days after the due date to your loan balance and refer your account immediately to our debt recovery partner. Microcredit Ltd considers that all the overdue charges and interest have been rightfully added to the outstanding balance according to the Loan Agreement You accepted. However Microcredit Ltd has activated a Hardship application on Your online account. Please log in to Your account follow the instructions and send the application back to us. If You are unable to fax it then please send a photocopy of the signed application to Minicredit." I don't want a hardship account, a repayment plan, ANYTHING- I just want them to leave me alone. I paid back my loan a couple of days late, paid a late fee, and that still isn't enough for them, and have continued adding on charges at will! Help on how to deal with this would be greatly appreciated.
  10. Hi, I'm new to this so hope i'm doing this correct. Got into bother with a couple of payday loan company Minicredit, capital finance one & wonga. I have kept all documents ie: e-mails, letters so forth concerning all communication. Now just recieved a phone call from mackenzie hall stating that i owe £1824.00 to minicredit for a £400 loan. I told them that i don't agree with this amount & would contest it. i said that the most i was willing to pay was £700. have i dug myself in deeper, & would anyone like to give me some info please.
  11. Hi guys. Just in need of some advise.. Took out a £100 loan with minicredit couple months ago, due to change in circumstances I was unable to pay it back. They are not accepting any offers from Clark Richards ( the debt management company in charge of my accounts ) Had a letter through to day from them, saying total balance due £801. I need serious answers now guys, Is it possible to take this evil company to court? There is no chance I am paying back £700 extra! Many Thanks Karl
  12. Hi everyone Does anyone have any other email address for OPOS apart from general@oposlimited.com I am trying to sort out my Minicredit mess with them but so far they are insistent that i call them and not email, they last email they sent from the General email address ended Significant Reduced settlement offers are avalable to help clear your debt at a major saving before the end of the month, so If you would like to take advantage of this or discuss your account please do not reply to this email as you will not receive a response. Instead, please call us on 0844 372 2128. So as id rather not call but email i was wondering if there are any other address to contact them on if known?
  13. I stupidly took out a minicredit loan for £250.00 on 18/10/2011. The balance now stands at £679.00 due to all thier charges etc as i was unable to pay the loan. I have spoken to them to advise them i cannot pay due to my hours being cut at work and no way of getting that sort of money at the moment. I have emailed them and offered a settlement payment of £400.00 but i am still awaiting reply. They have today emailed me advising me they are going to contact my employer (which is never good) and if no payment is made by the 16/12/2011 then the doorstep collections will come to my home and demand payment. Does anyone have any advise as to what i should do? thanks x
  14. Hello, so I am in a situation with minicredit and am trying to find a solution. A few months ago, I owed minicredit £190, this escalted to £480 and ended with them [taking] the money out from my bank. Now go forward to may 5th, they put £85 into my account and claim I took another loan for £100. I do not remember this, loan was due 5th june and today is 5th july, it has only been 30 days and the loan stands at £603!! and today I get a letter from minicredit telling me if I do not pay by 12th july, it will be passed onto a DCA (it states on their T/C's that it won't be passed onto DCA until 90 days due, so like WTF). I have told minicredit many times so send me a copy of my agreement, they have not. They have served me 2 default notices (Isn't this meant to void the contract? Someone clear this for me)? I have told them that they [took]£288 extra from my bank account, so therefore they still owe me £203 since I already got £85, they refute this and claim it is a new loan. What's my next move? All help appreciated.
  15. Hi,I have just started a DMP with CCCS over about £1500 of debt. This included minicredit, who have just took £300 out of my account, which I didn't authorise. I now can't pay my council tax or eat for two weeks untill I'm paid again. Is there any way I can reverse the transaction? I need help desperately, thanks.
  16. Same story as everyone else on here. Totally unreasonable and ridiculous conduct on the part of Minicredit. I got a letter from Muck Hall demanding almost £1000 (on a principal of £150) I chained myself to the beast; Westlaw and the White Book on one monitor and Gmail on the other, and got to work. This is not legal advice; it is for educational purposes only and I accept no liability for the accuracy of the claims. Always seek advice from a legal professional before making decisions about legal matters
  17. Hello, About 6 months ago i took out a payday loan of £150 with Minicredit.I had been very careless and stupid and became over commited with credit and have many payday loans under my belt.. I am currently on a Debt Management Plan with CCCS and they have managed to halt all interest with my other debts and are sending token payments to them with no problems at all. Unfortunately, Minicredit had been extremely unhelpful, and when i would email them they would reply usually with a 1 or 2 sentences, usually along the lines of "We do not accept offers from Debt Management companies". My Balance with Minicredit is now just under £1000 and they have passed the debt onto a company called Opos and are refusing to accept any payment plans and need me to pay £500 by friday else they will do what ever they can as they say, and take me to court. Has anyone had a running with Opos and been able to sort it? Any help with them would be much appreciated.. Many Thanks, Chris
  18. Hi all, First time poster,so please go easy I'll get straight to the point. In jan took out a loan with minicredit for 300-400 odd (not entirely sure on the amount - more on that later). To cut a long story short I lost my job and have been unable to pay. Received their "doorstep collector" letter 4 weeks ago asking for 800quid otherwise the doorstepper would recover the debt "however they see fit" . As the wording on their letter is deliberately ambiguous and potentially misleading , plus their "debt collection" charges seem laughable,I rattled off a letter querying the amount they were asking for (making my debt justifiably queried or disputed, as per the OFT 'guidelines'). The reply I received an embarrassing use of the English language, god knows who wrote it. Poor grammar, poor structure and incorrect use of capitalisation, but that's by the by. Essentially they have classed my request for a breakdown of my account and charges as a "complaint" and said they won't provide a copy. Apparently, I need to email claims@minicredit.co.uk to get hold of that (surely they are obligated to act on my previous require by letter?). In my letter, I mentioned I wasn't looking to dispute the existence of such account, just the amount, and until such time as I receive a copy of the breakdown and charges I won't be entering into any further correspondence. I also mentioned that I am willing to pay, just not the figure they are quoting. I obviously also informed them I was withdrawing their implied right of access to my property, had no wish to make any appointment to meeting them or their third party agents and any attempt to visit my property would be classed as trespass and harassment with a civil claim being filed against their company in court. Needless to say the doorstepper didn't show up, however their letter states they don't pass accounts to 3rd party DCA's and will take me to court after 90 days have elapsed. Since then (in the last two weeks) I've had two more letters (from Minicredit) with £100 debt collection charge added onto the "account" for each "letter". How then, this is clearly a bit of a joke. I'm willing to pay what I can afford. I have no problem paying the original amount plus some interest but £300 of "collection" charges for posting a couple of letters is taking the pi$$ just a bit. What's everyone's thoughts on how to proceed with these people? I'd heard something about payday lenders now not being able to add charges after 60 days. Admittedly I was driving at the time so not paying 100% attention - if anybody could elaborate on this point and provide any further advice it would be greatly appreciated. Before any smart alec comments, I'm fully aware this post is is a little long winded - so thanks for reading!!
  19. Good evening folks, I have a bit of a problem with the above payday company, on the 17 December 2011, I made the mistake of taking out a payday loan for £100. to my horror, they paid into my account £85.00 charging me the pleasure of giving me the money. They then decided the total I needed to pay back was £150.00 So within two hours I sent them an email to cancel the payday loan, under the 14 day distant selling rule. I have never used them before nor will I again. So I sent teh email, as stated in the contract they sent me. and got a response asking me to do it via there online form, which gave me no written record, so I told them no, and sent the cancelation again. This is now where it gets strange, after I sent it to them a second time, again all the same day, they have totally blanked me, I have requested there bank details so I can pay them, but nothing. all I get now are you need to pay us this amount and that amount, so far they claim I now need to pay them £600+ I have sent them two letters and have kept the slips to confirm they got posted, and I have kept all emails I sent them including the ones they sent back. I'm just making sure that I have covered all my bases and have done every thing right and in my power. ie requesting details so I can pay them back, kept all records and post slips, and canceled via email, as noted in the contract. Also I need to know where can I go from here, to sort this out. its been going on now for a few months. and it now making me feel rather ill. Summary loan was £100 they gave me £85 I cancelled via email (all emails kept) got a response from them, the same day loan was taken out. Sent two letters, got the conformation slips that the post office posted them. and kept all my emails I sent to them. They now claim I need to pay them £600+ What are my options here and have I covered myself here. I'm so sorry for the long post, and the formatting, not my best point. Yours John
  20. Hi I have 7 payday loans with Wageday Advance Text Loans CountryWide MiniCredit Wonga Payday UK Payday Express I have been rolling over loans for months and am not able to keep up any more. I bank with Santander and went to them yesterday to close my bank account and open a new one with them. After reading some of the forums I wonder can these companies raid my new account? Also, I have account details for all of them apart from MiniCredit and Countrywide. Does anyone know the details of either of these? I should have known Countrywide would be slippery after I applied with them and they wanted to know my telephone banking passwords for Santander! I just told them to call me later as I did not want to give these out and then they processed my loan anyway! Is there a template e mail to contact these companies to default? They are all due to be repaid on 27th July and now I am panicking if I am doing the right thing
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