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  1. UK: Grieving Family Face Horror of Exhuming Their Grandfather After Muslim Family Complains About Relative Being Buried Next to Non-Believer http://no1forum.co.uk/showthread.php?707-Racism-is-rife-and-native-Britain’s-are-biggest-victims&p=1302#post1302
  2. I just come across this mail address in my means off leaving how am filling with this so called AA REPAIR WARRANTY which is just taken money from people and when there is a propblem with their car you tell them to clear off. I have the AA repair warranty with the aboved car. my car is in prtfect condition untill recently it developed a problem with the first gear. i called tghe AA patrol team who come to see the car and advice i take it to my local VAT garage. car was sent to KENS AUTOS in croydon since few month ago they replace the clutch of this same car and it still under warranty. upon they investigating the problem with car, they said it was the flywheel so it must be change. job was carried and they phone the AA to inform them. the AA promised sending a technician to inspect the damage flywheel. the said technician visited the garage on the agreed date and sent a repot to the AA that the problem with the flywheel has been there for ages and this the information received from the garage. upon such information sent to the AA they refused to pay my claim. i have been to kens autos in croydon to ask them about this case and they said no information of such types was given to the technician when he come around their garage. CCTV evidence was shown to proof that no such communication took place there so meaning the technician has lied or given false information about my car to the AA hence refusing my claim. the garage confirmed that no such problem was with the car when they were changing the clutch. it it was they would have done both together avoiding further cos to me the technician is from a company called ACE. i wrote to them about what their technician has done. they then wrote to the AA to find out but was told to stop given me information or responding to me. this means it deliberately thing the AA is doing. I have been in touch with a team member by nae NASH and ADOM who told me they still stand by their wards and wont change anything. My next step is the court and i have already assigned the case to a solicitor because i see it as a total rip off from a company like the AA. WHY IS THE AA RIPPING OFF PEOPLE . WHY WHY WHY NEVER BUY AA CAR REPAIR WARRANTY
  3. This bunch [removed] have been taking £18.50 a month from my Octogenarian relatives for a number of years and carrying out services to the boiler. No one else has touched the boiler, this time round (last week) an Engineer decided to cut the supply off as there was a wing nut missing on the case and a seal was broken (which they must have done) My relatives have now been without heating and hot water for 5 days and despite numerous calls to their non helpful customer help line, no one has turned up. They are totally unhelpful, do not call back within the timescales they set and have no concerns for the safety of their elderly customers. All in all, this company are the very worst I have ever dealt with (and I've been in the building industry for 40 years) I know a thing or two about dreadful companies and bad service - Beware - do not expect any help at any time from this lot of rubbish.
  4. Hi, Last year, after years of sorting out various financial messes, my credit rating was finally repaired. A couple of days ago, I logged into my credit report to see all of the fixing completely undone and a default from British Gas, from an old address in 2009, had appeared. This is the first time this mark/account has appeared on my file. The address is an old rented flat - after digging through my old correspondence, It appears I left the flat, notified them, paid up the final bill (letting agent wouldn't allow the deposit back if I didn't prove this) and then they tried to charge me for the period between vacating and a new tenant taking over because it's scientifically proven BG can't get anything right. Further digging shows Buchanan, Clarke & Wells sending me threatening letters for a gas bill a few months after vacating (Nov '09). I challenged their letter, because I didn't owe the money and they wrote to me and said no further action would be pursued. Sadly the only record I have is my own letter and memory of their response. Now it transpires the 'debt' - which covers when i had left the property, told the imbeciles at BG AND paid up my final bill/reading - has resurfaced five years later on my credit report out of nowhere, just a few months before I plan on buying a house (of course ). Where do I start to try and sort this mess out?
  5. I know a woman that has been fraudulently claiming tax credits using her mothers house for 3 years now. I have reported her about 10 different occasions during these past years as has another friend of mine.. Absolutely NOTHING gets done. She lives 200 miles south in a cottage with her working boyfriend and three children. With the Tax Credits and the Child benefit money She's pulling in close to £900 a month. Before the predictable "you're mistaken" replies come in i'd just like to emphasize the fact that i KNOW without a shadow of a doubt. I have a mutual friend who has also reported her, and she's also tried to get her to help her with more benefit fraud - Asked to falsely "rent" her house and split the housing benefit money. I can only imagine how many other people out there are doing this and getting away with it. Apparently they only investigate 5% of fraud reports - I can believe it!! If the DWP/HMRC employed more people to combat this, i'm certain they'd make massive savings from lost money and fines etc.. Anything else i can do? Write to MP maybe? I'm so annoyed seeing her holiday pictures from Jamaica on facebook
  6. As the title suggests, just hung up on a 50 minute wait to speak to them after moving house (as there is no reply via email or through the website...) and don't want to be charged £30 for "leaving" them, but this is the third aborted call bordering 1 hour. I found the CEO email on here so left them a nice email about how bad their service is. But has anyone actually got through to them? Do they ever answer??
  7. I had the misfortune to have a legal dispute with a neighbour ( a big corporate business) over parking rights. Knowing the history of the land and that predecessors in title had parked for over 35 years and being physically threatened and harrassed I went to a solicitor for some initial advice. That solicitor advised that a potential witness was a friend of his and we agreed that I would write to my legal insurance company to see if they would cover him undertaking the work, given his unique position. To cut a long story short, though I wrote to my insurance company straight away my solicitor did diddly squat in respect of contacting potential witnesses and thus provide my insurance company with the information they required to assess if they would cover my claim. I only found this out when he presented me with a bill. He only started doing any work after I received court papers from the other party some three months after I had initially visited him. It was at the point that he forwarded details of his costs and I discovered that my legal insurance only covered claims and not defences and I was f*cked financially. The other party settled out of Court and I won my right to a parking space but I was left with large legal bill. I complained to the Legal Ombudsman after complaining to the solicitors and getting no response within 8 weeks. Initally the Pre Legal Ombudsman found that there had been a delay but that there no issues re costs and that as I had no written evidence of my right to park it was doubtful that the insurance company would have funded the matter.. My solicitors had by then responded to my complaint acknowldeging a costs issue and offering a 20% reduction in fees which the pre Omdudsman person felt was fair. The firm presented me at this time with a bill for just over £5000. I appealed this given that the solicitors had accepted that there were cost issues and that the legal premise for my claim to park, prescriptive easement was based on there not being any documentation but witness's statements from those who had been parking there since the 1970's The actual Ombudsman then found that there was no delay ( no reason given) but that there were costs issues. He dismissed the fact that I could have had legal insurance to cover at least part of the costs on spurious grounds and found that the firms offer of a 20% discount was reasonable (what a surprise) but should extend to all the fees paid to them in the past and the future.He stated that he would not get into the reasonableness of the costs which I may latter wish to complain about but that I would have cause t complain if they did not offer a discount in the future. I was presented with a bill for just over £5000 to cover all the outstanding costs by the firm.. I have already paid over a grand to the solicitor and £2500 for the barrister. I paid £4500 and promised to pay the £500 + at the beginning of the next month. I hand delivered a cheque for the outstanding amount as promised and thought no more. Then I get another bill for just over £1700 relating to costs that I thought I had already paid when I paid the £5000 bill, especially given the firms letter of offer states that I owed just over £5000 and that following the Ombudsman's decision ( which I didnt accept) the firm again wrote to advise “that the total from start to finish of your case is £5000” inclusive of VAT taking into account the 20% discount offered. I knew this was incorrect as Id already paid them a £1000 and the legal Ombudsman seemed to arrive at a different figure but I just wanted to draw a line under the whole matter and move on and similarly to not challenging the Ombudsman's decision, which I could have as he gave no reason as to why he found no delay, I didnt challenge it and just paid it. As work was still continuing I expected a further invoice for approx £1000 minus 20% Anyway, I ignored the bill thinking they would realise that they had made an error but then a further letter arrived stating that I still owed monies but not specifying what they were. I checked my online account and noted that the cheque I paid had not been cashed. I wrote another cheque for the £500 + which I hand delivered and emailed advising that I had again hand delivered a cheque for the outstanding monies as my first cheque appeared to have been uncashed by them and highlighted the erroneous letter wanting £1700 Today, a four days later I receive a letter advising that owe £1000 for the continuing work which I have no problem with apart from them appearing not to have included the 20% reduction, and further stating that I still also owe a further £1000+ for some retrospective stuff. Included was an intinerary of invoices sent and paid, which is incorrect in that one invoice, the most recent I have never received and others dont tally with dates or amounts I have been invoiced, and a credit note for over £200 as they had made some other errors and miscalculations. Im finding this all absurd and stressful. Its a bill that wont die even though I make payments. I cant believe, well actually I can, the incompetence of the firm. Im mindful to send the a cheque for the £1000 + minus the 20% and tell them to sing for the rest. Ive paid what they have invoiced me for and in accordance to their offer given the mistakes. Can they keep changing the goal posts? Informed advice needed please. Thank you
  8. I have had far too many problems with carcraft.. the email below is sent to the cheif executive customer service and my finance company. (ignore grammar or spelling mistakes lol) Dear Noel and any other contact to have received this email. I am going to keep this email short but straight to the point. I will give you as much information for you to get the relevant information. I purchased an Alfa Romeo Mito from you in May 2012, registration of YE09 PXP, to which the tracking was not corrected when promises was made. The car had to come back to you pretty soon, for a week for the tracking to be fixed. I took the car and the repair had not been done. So I took it back to Carcraft in Leeds which they took a look and tried to repair the tracking again. They failed. I was having to call your showroom umpteen times in a week regarding the problem and it could never be fixed. It came to the MOT resulting in the car failing because of a track rod being broke and having excessive wear. This was fixed and passed the MOT but the tracking was not. The cars electrics then started to fail, the windows would not drop properly causing the door not to shut. The windows would drop down and not close at all. Not only that, a extremely loud noise was coming from the engine every time I accelerated. Your service department could not even fix that problem. All they did was oiled the windows up and hoped for the best. Bearing in mind that at least EVERY 4 weeks I was having to change the passenger side tyres because of the tracking. After many of phone calls to your head office, showroom, service department and my finance company, they all agreed that I could rather have a full refund on the payments I had made so far or choose another car. I gave you all the benefit of the doubt and just put it down to the car being faulty. So in July 2013, I changed to a Mini Cooper, registration of DA59 PYZ. Since having this car I have been a happy customer and really liked the car I took. I understand that Carcraft have a certain warranty which I took being the 'Drive Happy Package' meaning that I had to have the car serviced within the first 6 months or 6,000 miles. I booked the Mini in and it had its service which came back fine apart from them having to take the car back as they had massed around with the computer causing the advisory gear change to disappear. Now around three weeks ago the service light came up on the Mini. So I booked the car in on Tuesday the 28th January 2014 to have the light turned off. This was fine, again apart from the advisory gear change disappearing. The following week and half, a light bulb warning light appears on my dash board warning me that a bulb has gone out. I checked all the bulbs, wires and even replaced them. This was not the problem as the light was on everytime I started up the car. The service light has come on again advising me that a service is due in so many miles. So I had booked the car to go back in for the service light to be switched back off and the light bulb warning light to be checked tomorrow 12/02/2014 at 15:30pm. As I collected my partner from work last night 10/02/2014, a RED warning light appeared on the screen along with a picture of my mini on ramps advising me that I need to pull over ASAP and get urgent help. I looked at the book for the car and it explains that it is the electronics of the car have failed and not to drive the car. I am sure if you take a look back at all the notes of my previous car the amount of times I have been back and forth for the car to be fixed, this is the VERY last thing that I need having a new car from you. I called your head office and spoke to a very unpleasant, unprofessional, arrogant man. He would not have my car booked in earlier tomorrow nor would he let me explain anything without him butting in and being arrogant with me. I asked to speak to meghan as she is the one I have dealt with through out the appalling service I have received and still receiving. I was told that I was not allowed to speak to her until I have spoken to this man. In the end, my car is booked in tomorrow at half past eight in the morning and I would receive a phone call from Meghan. In the meantime, I was on the phone to my finance company explaining what has gone on in the past and what is still happening. They have advised me that I should ask you and your finance department to get the ball rolling in regards to a full refund. I had to call back up five hours later to speak to Meghan to which she was so upset for me knowing what I have been though with the previous car. I have explained to her that I am not going through all of this again and that I am wanting to go for the full refund option. I am to await the outcome tomorrow for the car to then decide what to do. I just want to make you aware that having this problem now happen to me on my second car, that I am not a very happy or satisfied customer. The goods are faulty which are within your 12 Month guarantee. I have also been in contact again with trading standards and they are going to look further into your company to resolve the sale of faulty goods. They have also advised me to spend under £100 to take you to the small claims court to get the full refund back. You are the last resort and I want this sorting. Along with some form of compensation having all the troubles I have had with the cars from your company and your company in general. I am extremely in utter disgust at the whole situation and I am wanting the full refund along with a good compensation. I expect a reply back from you by the end of tomorrow 12/02/1014 with a resolution to the problems I have had. I have also sent this to Carcraft Customer Services along with my finance team (Hayley Boyes and Charlotte) SINCE THEN... I rang the RAC out to come tow the car to carcraft as I did not want to risk driving it on the motorway to carcraft. Although being advised by meghan at head office if the car seems ok to drive then theres no need to tow it, just dont use it excessively. RAC got in contact with carcraft which they told the mechanic not to tow the car, just to find out the problem and fix it on the road side. Which i was NOT impressed with!! So i had to drive a faulty car, not known to me nor any other driver on the road what could of happened if the electrics had failed whilst driving at a high speed constant flowing pace. I arrived at carcraft in leeds and asked to speak to the manager. I got the service manager. So I had a rant with him telling him I am not happy that I am having to come again because of another fault on another car, to which i gave them the benefit of the doubt previously by taking the new car. I then walked into the showroom and I had it out with the manager, who was very rude, arrogant and unhelpful. I WARN YOU ALL.. DO NOT EVER GET A CAR FROM CARCRAFT!!! AS SOON AS I RECEIVE MY FULL REFUND I WILL NOT BE SETTING FOOT IN THAT PLACE AGAIN!!!! I WILL BE SEEKING LEGAL ADVICE AS I HAVE ALREADY HAD THE SAY SO FROM TRADING STANDARDS AND THE HIGH COURT THAT THIS CLAIM WILL PASS WITH FLYING COLOURS..
  9. Silly question really. But has anyone ever received their water/sewerage bill which has shown a reduction on the previous year ? Why do these water companies believe they can increase the bill above the rate of inflation, when I expect that their costs of operation have not increased. It is not as if, they will be giving their staff a decent pay rise. In most areas of the country you are stuck with one company. You cannot shop around. The government should be looking into the water industry and doing what they can to ensure that no excess profits are being made. It was silly to privatise the water industry in the first place, as most are now foreign owned.
  10. hi all,, does anybody know weither amex ever sells there debts on or if not any idea what f/f settlements would they give,,
  11. there are free ones such as : StepChange - NOTE : - We understand that StepChange is supported by the Financial Industry. Payplan National Debt Line. dx
  12. I have tried calling to complain, chatting and in last, writing to highlight some issues which i have faced but no one some seems to care at all. Still waiting for someone to reply to my letter which was sent 2 weeks ago but to no avail.....asked a simple question several time to give me details of Head of Customer Services but either there is no such Post at Vodafone or No one wants to Share the details so i can complain to him her directly.
  13. E-mail error ends up on road sign http://news.bbc.co.uk/1/hi/7702913.stm
  14. If you ever wondered why your parcel arrived damaged or not at all, here is the reason. Watch the utter contempt with which UK Mail handle your goods. Not a company to trust with you delivery. http://www.channel4.com/info/press/news/uk-mail-boss-apologises-after-staff-run-amok-with-customers-parcels "The boss of UK Mail has apologised and launched an investigation after viewing secret filming of staff at one of its sorting depots running ‘amok’, dropping, throwing, and kicking customer’s parcels. With shoppers increasingly relying on private parcel companies to deliver online purchases, Channel 4 Dispatches went undercover to find out why couriers sometimes fail to deliver." This should have an X certificate The full programme should be available somewhere, I will see if I can find it.
  15. in Tesco the other day for some stupid reason I decided to take goods from tesco and place them in a hessian bag I was carrying with me, I admit it was alot of stuff... mostly products - £160 worth, I am utterly mortified and have never done anything like this before, I paid for the things I had in my basket then as I was going down the esculater (hadn't actually left the main doors) a security guard approached me and escorted me to an interview room. He made me take everything I took out the bag and lay it on the table. The police were called and questioned me to which I admitted my mistake and told them my financial situation after recently losing my job She also asked how much money I had on me.... why was this? She then read me my rights and charged me with shoplifting, I was then escorted off the premesis. I am so sick with worry about what is going to happen I am at University and as my term address is not my permanent address the police said if the fiscal decides a court appearence is necissary the letter will go to my home address.. . WHERE MY PARENTS LIVE!... they will literally kill me and my mum is the type to open my letters.... Please help, is there anything I can do. Should i write a formal letter of appology to tesco or write to the fiscals ofice?? Thanks
  16. I am a female pensioner and live in France, returning to the uk once a year to visit family. On my last visit in September I parked my hire car in a 2 hour free parking outside Dunelm mill and did my shopping. As I had no ticket and have memory problems I must have misremembered the time I arrived, so was shocked to receive paperwork yesterday forwarded from Enterprise car hire with photos showing I arrived at 9.55am and left at 12.13pm. Enterprise have charged my credit card with a fee of £35 for 1 hours work, and say that having forwarded my details to TPS parking solutions I will receive new paperwork from them shortly. The paperwork I have already received with my letter from Enterprise gives a charge of £70 and says they will accept £50 if paid before 5th oct, obviously not possible.I am so upset, I've never had a fine in my life before.
  17. Read the ad: http://www.ebay.co.uk/itm/270860318788?ssPageName=STRK%3AMEWAX%3AIT&_trksid=p3984.m1438.l2649#ht_5000wt_1235
  18. Hello All, I am justabout to start a claim for missold PPI for four loans which consolidated into oneanother taken out with Natwest. The loan is due to be (finally) paid on 1October (very exciting). I am just getting all my ducks in a row and have a fewquestions, I would be grateful if anyone could provide any advice. All fourloans had PPI and were single premium as far as I can tell. I have the creditagreements for all four, I always knew there was a reason I kept paperwork! Ihave input the data for each loan on the loan progression spreadsheet. 1. I haveinput the figures on the loan progression spreadsheet including the PPI amountis this correct? Or should this exclude PPI? Do I need this spreadsheet to goin with my paperwork? 2. ThePPI amount unpaid at the consolidation has been rolled over into the next loan.What should I be doing about this? If anything? 3. I havecompleted the PPI calculation spreadsheet. I have included all four loans onone sheet. Should this be one sheet per loan? 4. I amin the process of completing the FOS questionnaire to send to my bank with acovering letter. Two of the loans have reference numbers on them, two of themdo not. I do have an account number for the loan which is currently running.Can I use the questionnaire to cover all four loans or do I have to completefor each one? Theinitial loan was taken out in person at the Bank and I was missold the PPI. Thefurther three loans were taken out over the telephone. I never needed or wantedPPI but ended up with it anyway! I thoughas I had so much of the paperwork/information I would be better off writing tothem rather than doing it over the telephone. I amreally grateful to this website for provided such a wealth of information andhelp. I am not in any way financially minded, which is probably why I ended upwith four loans! Anyway, Iam much older and wiser now! Thanking you in advance, Kat x
  19. Wonder what its all about ? Now thats a nice open question for first thing in the morning.
  20. Plans for dramatic cuts in government subsidies for onshore windfarms are being drawn up by the Treasury in a move that seriously undermines David Cameron's claim to be running "the greenest government ever". The Observer has learned that George Osborne is demanding cuts of 25% in subsidies, a reduction the industry says would "kill dead" the development of wind power sites. The Treasury's stance has put the chancellor at loggerheads with the Liberal Democrat energy secretary Ed Davey, whose party strongly supports more renewable energy. Osborne, whose reputation has taken a dive following his widely criticised budget and a subsequent string of U-turns, has been under heavy pressure from Tory MPs to reduce the billions spent on green commitments. In February more than 100 Conservative backbenchers wrote to the prime minister demanding cuts to the £400m a year public subsidies for windfarms which they see as evidence of too much Lib Dem influence over coalition policy. A prominent opponent of onshore wind power is the Duke of Edinburgh, who is said to have described turbines as useless and to believe they will never work. Tim Yeo, Tory chairman of the all-party energy and climate change select committee, said the Treasury and the Department of Energy and Climate Change (Decc), which is headed by Davey, were following different agendas. "This is an example of where Decc's attempts to stimulate renewable energy are being hampered by Treasury intervention," he said. "The way to deal with this – and realise the savings the Treasury wants to achieve – is to have more onshore renewable energy, which requires lower levels of subsidy, and less offshore, which requires more. We need to change the balance." Critics accuse the chancellor of pandering to Conservative backbenchers who do not want turbines built in their constituencies, believing they will damage their prospects of re-election. They argue the cuts make no economic sense, because alternatives, such as siting the turbines in the sea, would be much more expensive. "This is a reckless act of political opportunism by a chancellor keen to boost his popularity among his backbench MPs," said Juliet Davenport, chief executive of renewable electricity supplier Good Energy. However, Chris Heaton-Harris, a Tory MP who led the backbench campaign for cuts, said he was greatly encouraged. "I want to see a dramatic cut," he said, arguing that onshore wind power was expensive compared with gas and that it would drive up fuel poverty. However, proponents of wind power point to rocketing gas prices and the air pollution and climate change benefits of renewable energy technologies, of which onshore wind is the cheapest. "It is crackers to kill dead the deployment of the cheapest renewable technology if you genuinely are worried about the cost," said Gordon Edge, policy director at industry group RenewableUK. A source at one of Britain's big six energy companies said: "It's perverse – you get less renewable energy bang for your buck. It only makes sense if you don't like windfarms in your constituency." After becoming party leader in 2005, Cameron adopted the slogan "vote blue, go green" as he made the environment the centrepiece of his drive to modernise the Conservatives. Shortly after entering a coalition with the Lib Dems he promised to lead the "greenest government ever", adding that "nowhere are long-term decisions more needed than actually in the fields of energy and climate change and environment". But Osborne has made clear that he does not believe the green agenda can remain a priority when cash is short and the deficit needs to be reduced. With his own political fortunes on the slide, Tory MPs believe he can be persuaded to back their anti-green campaigns. This year the government angered green campaigners by announcing plans to slash subsidies for solar energy, a move the industry roundly condemned. There are more than 3,000 wind turbines in the UK countryside and the debate has become more polarised in the past two years, with a tripling of local opposition. However, a large majority of the public remains in favour of wind power, even if it is placed within a few miles of their home. The Treasury declined to comment, but a spokesman for the Department of Energy and Climate Change, which runs the subsidy scheme, said: "It is vital that our support for renewable electricity both encourages investment and represents value for money for consumers. The government will publish the new support levels shortly." According to sources, the decision has been delayed by the Treasury "crawling all over" the new rates put forward by Davey. Decc's initial proposal in October, delayed by wrangling, was for a 10% cut in the support for onshore wind under a scheme called the "renewables obligation". But the Observer was told the Treasury has demanded a 25% cut. "The delay means the whole of the UK's renewables investment portfolio is being jeopardised by Osborne's pandering to Tory backbenchers," said a source. "It is total prioritisation of politics over the economic interests of the country." Davenport said: "The 10% proposal was the product of independently commissioned analysis by Decc. If the Treasury swoops in at the last minute and shortcuts that process, the credibility of the government's renewables policy will be in tatters, along with the prime minister's claim to be the greenest government ever. Of course, some might argue that is precisely what the chancellor wants to achieve." The setting of subsidy levels is a negotiation between industry and government, according to Michael Liebrich, chief executive of analysts Bloomberg New Energy Finance, who made an influential presentation to David Cameron and the world's leading energy ministers in May. "If you cut too fast, you damage the industry and the supply chain, but if you go too slow, you create subsidy junkies," he said. Liebrich's presentation showed the global average cost of onshore wind was falling, but he said using that to justify cuts in the UK was wrong: "Just because the best windfarms in the world are competitive [with gas] does not mean the average ones are yet." He added that large scales, fast planning and good grid connections made US windfarms much cheaper than those in the UK. There are 320 onshore windfarms in UK, a third of them in England. Many more are awaiting construction or planning permission. With thanks to the Guardian.
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