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  1. Hi all, Just after some advise as this may be a bit different to other people cases. Today I received a Parking Eye "Parking Charge Notice". It's my car which my wife drove to take me to hospital, she paid using the Pay By Phone app, however she entered her cars registration by mistake. I worry she done this again the following day also! I've appealed and sent a copy of our proof (screenshot with incorrect registration on it) but now I'm wondering should I of come here first before quickly rushing into an appeal? 1 Date of the infringement - 13/09/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 27/09/2018 3 Date received - 01/10/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] NO 5 Is there any photographic evidence of the event? YES 6 Have you appealed? {y/n?] YES APPEAL - I have received a Parking Charge Notice for my car, which my wife was driving at the time taking me to hospital. We made payment using the Pay By Phone app, and once I received this letter have only realised that payment was made however it was made for our other car (*OTHER REG*) as my wife has often used her car to make payments as she has been to the hospital a lot recently (as I’m sure you can check by her registration). Unfortunately this has been a simple error and I attach proof that the payment was made and you'll be able to confirm this as her car *OTHER REG* did not enter the hospital car park on this day. Have you had a response? [Y/N?] NO 7 Who is the parking company? Parking EYE 8. Where exactly [carpark name and town] - Sunderland Royal Hospital
  2. Can I quickly ask for confirmation for what I have read up on..... If the Notice To Keep (printed out/stuck to screen) doesnt include a duration of contravention then the notice is invalid? Many thanks. No ANPR on the way in or out.
  3. Hello I was looking for help , on Saturday 22nd September 18 we parked in the car park on palatine road Blackpool which is owned by NE Parking LTD , we bought the ticket at 8:44 and was valid untill 18:44 , the ticket was on the dash board with date & time shown but while was in the boot getting coats out the ticket must of blown over so the date & time was face down on the dash, it was a very windy weekend , Blackpool had a weather warning for high winds which you think they would of taken into account for tickets blowing over ! we went off for the day without noticing , when we returned to the car before our ticket time was up we had been issued with a parking charge notice for £100 reduced to £60 if payed in 14 days, this was issued at 14:09 when we still had over 4 hours left on our ticket , when we bought our ticket we had to enter our registration number which is also printed on our ticket so surely it would be on their system that our ticket was in date and still in the time we had paid for? There is also cameras in the entrance which they could see what time we arrived , So where do we go from here ? Can anybody help what to do next Thanks ceri
  4. Hi guys and girls, I have received a parking charge notice through our fleet company (Global) who have added an administration fee of £36 on top of the requested £100 (£60 if paid early..) fine. The reason for the ticket is unauthorized parking out of hours, it was around 11:58pm - 12:13. I had just got a quick bit of food and pulled over in the closest car park to eat.. now I have received this fine i have revisited the site and can see very poor signage that doesn't really tell or indicate to anyone entering that the car park is not available out of store opening hours.. There is one small non-reflective sign deep within the entrance on the ANPR cameras (which I didn't notice or see in the dark..), you don't see much signage until you are quite far into the car park and there are no bollards or gates to stop entry. It really feels like they have put minimal signage to catch people out like this.. I have three options I guess? 1) pay the fine, 2) contest via their website appealyourcharge.co.uk, 3) do nothing and wait for more admin fee charges from our fleet service. I have images of the site which I will link once i have reached the criteria to be able to post. does anyone have any advice? It looks like a private firm so am I under any obligation to pay this?
  5. I would greatly appreciate some advice on a private parking charge I received in the post today from Euro Car Parks whilst using an Esso service station @Esso_GB . I parked in a car park to the rear of Esso Meads Purfleet, and put a timer of 40 mins on my phone (the parking limit was 45mins). I met with a friend in the station and we collectively bought fuel, costa coffee, food to eat and sat in the seated dinning area. When my phone alarm went off to leave, we had not finished eating. A member of staff advised me to just move my car to the front of the forecourt and park there instead of the rear car park. I did this and continued to finish my food and bought more coffee. I now have a £100 parking ticket reduced to £60 if I pay straight away. I am really angry with Essso, as I was in the process of leaving until their staff told to re-park at the front of the building. Also i am annoyed that i was buying food, drinks and fuel and sitting at the tables for customers to eat at, so after spending my money with them, they are charging me. My friend who parked at the front of the building for the enter duration of our stay, did not get a ticket.
  6. Hi All Firstly, a massive thanks in advance for any advice that can be given. I feel a little bit lost in the law and unfortunately can't afford a lawyer so it's great to have communities like this to come to. My situation below: I live in a flat that shares it's car park with the rest of the block. The buildings management has employed ParkDirectUK to manage the car park and they require parking permits to be displayed. ParkDirect recently gave me a £100 parking charge as I forgot to display my parking permit. I contacted them with evidence of my residency and my parking permit but they stated that this is irrelevant as at the time my car did not have a permit. I then contacted the Independent Appeals Service (IAS) and they have rejected my appeal on the same basis. The question I have for the community is should I still refuse to pay and potentially go to court. Where does the law tend to land on cases like this? The full case (copied from my IAS appeal) is detailed below: ************************* ************************* ********* My Appeal Hello On the day I received my fine I forgot to put my parking permit in the window of my car. (Although in the pictures ParkDirectUK sent me you can see it in the holder in between the two seats). I am appealing this fine on the basis that I am a resident at the property and have the right to park there. You will find attached an image of my Parking Permit and the Visitor Parking Permit that belongs to my flat. In addition, I have attached an image which contains the relevant section of my lease (section 4) that states I have the right "to use the common parts". I have confirmed with Building Management that the car park is owned by the building I reside in and not by ParkDirectUK. I can also confirm that no where in my lease does it state I must display any form of permit to use the land. In addition, the details of my car had been submitted to ParkDirectUK and so they were aware of my right to park there. Thank you for your time Matt Section 4 of my lease: The right in common with the landlord the other tenants of the Building and all other persons entitled to the like right at all times and for all purposes in connection with the permitted use of the Property to use the Common Parts and all those pathways and accessways leading to and from the Property for the purposes of access to and egres from the Property subject to any rules and regulations for their common use that the Landlord may from time to time consider necessary ************************* ************************* ******* Operator's Prima Facie Case The operator made their Prima Facie Case on 01/07/2018 10:14:23. The operator reported that... The appellant was the driver. A manual ticket was placed on the vehicle. The ticket was issued on 23/05/2018. The charge is based in Contract. The operator made the following comments... This PCN was issued because the vehicle was found to be parked in a permit holders ONLY area and failed to display a valid parking permit. Whilst we do sympathise with the appeallants circumstances at the time of the contravention, there are nonetheless numerous warning signs displayed in various locations around the site including the sign in CLOSE PROXIMITY to the vehicle to ensure all approaching motorists are fully aware of the restrictions that are in force highlighting the need to display a valid permit in order to utilise the premises. We would now like to refer the appeallant to the Consumer Rights Act 2015 Section 64, which looks at what a reasonable person would consider fair. The myriad number of signs are sufficiently lit, are in an intelligible language and are prominent to draw the attention of a reasonable consumer. As such, a reasonable consumer would have acknowledged these signs. It can never be used as a defence in contract law to state that one did not see/read the terms and conditions (warning signs) once it has been established that the existence of those terms and conditions (warning signs) have been reasonably advertised. All of our warning signs have been audited and approved by the IPC who have deemed their location and content sufficient to disseminate all drivers of the restrictions in force. The signage at this location clearly connotes to all motorists the level of charges that were in force and you had the option to park elsewhere if you felt that the terms and conditions were excessive or unreasonable. By parking on site, it confirms that they agreed to park in accordance with the perspicuously displayed terms and conditions – including the level of the parking charge if it arose. The warning signs clearly state that vehicles must clearly display a valid parking permit fully within the windscreen and comply with all conditions on the permit. We have reviewed the time and date stamped photographic evidence taken at the time your vehicle was issued with a PCN and we can confirm that no permit was on display. As no valid parking permit was displayed the vehicle was indeed parked in DIRECT BREACH of the terms of parking as set out on the warning signs - these terms are clear and do not make any exceptions. Furthermore, all of our warning signs prominently displayed a 24 hour customer service telephone number which they could have called in the event of any uncertainty, and had they called the number they would have been advised which steps to take in order to avoid receiving a PCN. We must remind you that it is the driver’s responsibility to ensure that they actively observe and adhere to the parking restrictions in force when parking on PRIVATE PROPERTY and we would advise that they do so in the future so as to prevent any further PCN’s being issued. The appellant has provided a copy of their lease which does give them the right to use the common parts however, it clearly states "subject to any rules and regulations for their common use that the landlord from time to time consider necessary". The landlord has implemented parking regulations and the driver is aware that the permit must be displayed in accordance with the terms of the use of the permit as stated on the reverse of the permit and the terms as stated on the warning signs. ************************* ************************* My Response The appellant made their response on 01/07/2018 15:57:50. The landlord has implemented the parking charges for the purpose of deterring non-residents from parking in order to ensure that residents (like myself) have the ability to park when required. The purpose of a parking charge is to recover the losses that the landowner incurred for the space not being available. I am a resident and have the right to park. Therefore there was no loss, in any sense, incurred by the landlord or the residents by my parking there. Therefore I would ask a justification for the excessive £100 fine. ************************* ************************* **** Adjudicator's Decision The adjudicator made their decision on 12/07/2018 15:37:31. It is important that the Appellant understands that the adjudicator is not in a position to give his legal advice. The adjudicator's role is to look at whether the parking charge has a basis in law and was properly issued in the circumstances of each particular case. The adjudicator's decision is not legally binding on the Appellant (it is intended to be a guide) and they are free to obtain independent legal advice if they so wish. However, the adjudicator is legally qualified (a barrister or solicitor) and decides the appeal according to their understanding of the law and legal principles. The terms of this appeal are that I am only allowed to consider the charge being appealed and not the circumstances of other drivers or other parking events. The guidance to this appeal also makes it clear that I am bound by the law of contract and can only consider legal challenges not mistakes or extenuating circumstances. For the avoidance of doubt, this charge has been issued on the basis that no valid permit was clearly displayed in the vehicle at the time of the parking event. I am presented with photographic evidence from the Operator that no valid permit was on display at the time the Parking Charge Notice (PCN) was issued. The signage throughout the site makes it clear that the restrictions apply to all vehicles parked at this site and that if vehicles park otherwise than in accordance with the terms a charge will be payable. I am satisfied that there is no evidence of a valid permit correctly displayed, or displayed at all. Whether a driver feels that they have permission to park or not, the contractual terms require a driver to properly display a valid permit and by not displaying properly any such permit they agree to pay the charge. The Appellant should have ensured that a valid permit was clearly displayed in the vehicle otherwise they should have parked elsewhere. It is the driver’s (rather than a third party’s) responsibility to ensure that the terms and conditions of parking are complied with. The vehicle was secure, stationary and unoccupied with no valid permit correctly on display and therefore, in accordance with the advertised terms, the driver is liable to pay a charge. The signage on site complies with current regulations and is sufficient to have brought the terms of parking to the driver’s attention. The signage is neither misleading nor unclear. The contractual terms require the driver to display a valid permit, otherwise by parking they agree to pay the charge. If for any reason the driver cannot display a valid permit they can either park elsewhere, or remain parked and agree to pay the charge. The Appellant chose the latter option. The Appellant also raises the issue of damages for loss caused. As the Operator does not allege a breach of contract they do not seek damages for loss. In fact they seek payments pursuant to a specific contractual term which I am satisfied was made reasonably clear to the Appellant at the time of parking by way of the signage on site. Demonstrating a genuine pre-estimate of loss is therefore not necessary. For further guidance on this point the Appellant may wish to consider the judgment in PARKINGEYE LIMITED and BARRY BEAVIS [2015] EWCA Civ 402 I am satisfied that the Operator has proven their prima facie case. Whilst having some sympathy with the Appellant’s circumstances, once liability has been established, only the Operator has the discretion to vary or cancel the parking charge based on mitigating circumstances. Accordingly this appeal is dismissed. ************************* ************************* ****** Thank you all for any advice you can give. It is very much appreciated
  7. Good afternoon, Am hoping someone can offer me some advice with regard to NE Parking Ltd and whether or not I should pay not 1 but 2 PCN's issued within 24 hours whilst parked in the same parking spot over August Bank Holiday weekend in August. Arrived in Blackpool having booked a hotel to stay the evening with my partner and 2 children on the evening of Sunday 27th August. I was unaware that there was limited parking at the hotel and upon checking in at 18:10 I was informed that I would need to use one of the car parks situated nearby at a cost of £12 for 24 hours. I then made the decision to park my car (at approx 18:15) on one of the few available spaces at one of the NE Parking Ltd's car parks, as it was closer than were I had initially left my car prior to checking in. I checked the payment meter and discovered that there was no facility to pay by card and it would only accept coins, to which neither me or my partner had at the time. The mistake I then made was deciding to leave my car without a ticket for a short period of time whilst I carried our bags into the hotel room and then went off in search of a cash machine or shop to get the required change for the parking meter. I managed to purchase a ticket at 18:36 only to find that within 21 minutes of leaving my car I had been issued a PCN for failing to display a valid ticket. Great! I then took the PCN off my windscreen and left it in my car with the ticket I had just purchased on my dashboard, as there was very little I could do now with it being a Sunday evening and upon trying to contact the company managed to speak with a mobile supervisor based in Hartlepool! I left my car parked overnight and returned to it around 3pm the following day to set off for the journey home. Arrived to find another PCN had been issued for failing to display a valid ticket but unfortunately the ticket had blown off from my dashboard to the side of my front passenger seat which was probably due to strong winds which Blackpool had the previous evening and day. When I got home I e-mailed a detailed letter of appeal to the company outlining my circumstances with photographic evidence of the ticket I had purchased plus receipts of my check in time at the hotel and from my purchase to get cashback from the shop. I respectfully requested that the 2nd PCN issue be cancelled due to the fact I had already been issued one and that I could prove I had purchased a valid ticket. I also requested that the 1st PCN be reduced to an administrative charge due to being parked for 21 minutes without a valid ticket. I have today received 2 letters from NE Parking advising that both PCN's were in fact issued correctly and that I was parked in breach of the terms and conditions of parking. Firstly, should I pay them for both PCN's? Secondly, can a second PCN be issued if one has already been done? Thirdly, if I appeal to the IAS as suggested by them using the same letter and evidence offered, would it help to get the PCN's cancelled or reduced? I accept begrudgingly that the first PCN I may struggle to quash, as I have stayed longer than the grace period (heard it is 10 mins) but it just seems as though I have been a victim of an over zealous parking attendant who has watched me on CCTV then very quickly issued the PCN before I returned with my ticket. The second PCN I feel really strongly about not paying because I can prove I have purchased a valid ticket but being parked near a sea front with strong winds and not being able to stick the ticket to my windscreen has made it look as though I haven't paid and displayed. Thanks very much in advance for any opinions or advice that may be offered regarding this issue. Carl
  8. For anyone facing court action regarding this car park, be advised that Excel parking is deemed to be the Creditor .. the legal entity entitled to enforce parking charges and legal action. Excel have a contract with the landowner. Any legal action launched by VCS is not relevant in law as they have no contract with landowner and are not the Creditor. They are a separate legal entity. If you are facing court action from VCS use this as your defence.
  9. 1 Date of the infringement : 1: 09/08/2018 + 2: 02/09/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 1:06/09/2018 2:05/09/2018 3 Date received 1:08/09/2018 2:07/09/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? No 6 Have you appealed? No 7 Who is the parking company? ANPR Collection Services Ltd (Parking Collection Services) 8. Where exactly Amersham, Natwest Car Park For either option, does it say which appeals body they operate under. There are two official bodies, the BPA and the IAS. BPA If you have received any other correspondence, please mention it here
  10. Hello Everyone. I visited a friend on 29/04/17 in the early evening. Today, 20/05/17 I received a letter from CPM UK Car Park Management that a PCN was issued on 16/05/17 in relation to my visit on 29/04/17. An operative did not attend to see the apparent parking, a tennant at the flats takes photos of cars, sends them to CPM who then issue PCN's The area is split into two parking areas, one on the left, one on the right, with main entry driveway down the middle. I have attached 11 photos for you to look at. The block of flats is owned by a social housing association that has its head office in Newbury, West Berkshire. As you can see from the photos there is : 1 - no mention of permits being needed on any of the signs, 2 - only a couple of the bays have numbers which I think relates to flat number 3 - there are no designated visitor parking bays 4 - even though its private land, surely visitors are allowed to drive to the site and park up to visit a tennant. CPM001 - Location of Parking sign nearest to where my car was parked CPM002 - Close up picture of the sign CPM003 - The bay my car was parked in when receiving the PCN CPM004 - A parking bay with a designated flat number CPM005 - Majority of the bays do not have designated flat numbers, or visitor parking signs CPM006 - Sign on entry stating it is private parking CPM007 - Parking sign in right hand side car park CPM008 - Cars parked in bays with no designated flat numbers, or visitor parking CPM009 - Vehicles park on the main entry road / pavement CPM010 - Vehicles park on the main entry road / pavement CPM011 - Vehicles park on the main entry road / pavement I read that as its private land, then the PCN is actually an invoice (contract law), and that by appealing you are agreeing that the invoice is valid. I have also emailed DVLA today to see if CPM are legally allowed to get driver vehicle details from DVLA. But Im bothered by the fact that the "Offence" took place on 29/04, The offence wasnt recorded at CPM for 17 days, and then it took fours days for the letter to arrive. I wanted to know if there is a nice letter to send, which doesnt accept liability, but tells CPM they're talking rubbish and Im not paying. Sorry trying to upload photos, whats the spec needed ? Thanks Phillip
  11. Hi all had a charge from smart parking for insufficient fee , i showed my ticket via email , they then said incorrect reg mark , i entered the numbers not full reg, now they sent debt recovery plus letters saying if it don't get paid they will issue court proceedings. Im currently trying to remortgage and don't want any ccj on my file which my hamper my chances , is this their scare tactics or are they genuine , this happened on fantasy island car park in skegness back in may this year thanks for reading
  12. Hi All, Any help would be greatly appreciated on how I appeal this parking Charge, I paid for the days parking via the PayByPhone app but selected my previous vehicle in error (same make and colour in list with similar number plate!). As per the sticky post here are my answers to the questions; 1) Date of infringement: 17/05/18 13:24 2) Appeal lodged: No (I have however opened the web page to do so!) I also have not received an NTK. 3) NTK Mention Schedule 4 PoFA: N/A NTK not received 4) Appeal after receiving NTK: N/A NTK Not received 5) Parking Company: SIP Parking Limited (SIPcarparks.com) 6) Car park: Tariff Street, Manchester. (Code 88841) I was parked legally in a marked bay and paid for the parking upon arrival, unfortunately I used my previous vehicles registration number. I have a history of using the car park on a monthly basis with receipts / records of each parking transaction and Reg number they are against. If paid within 24 hours: £35 7 days: £50 14 days: £60 Any help would be greatly appreciated! Thanks
  13. ive had a ticket from the same carpark and im being taken to court at the end of september, are you able to update as to how you got on and what defence you used? am i able to use your pictures? i parked at night time and was visiting Khans, didnt realise i would have to pay at 9pm, plus it was dark so missed the signs. im really hoping that at the very least i just pay the parking charge of £60 as now the charge is at £300 and i just think that is disgusting!
  14. On 19th October 2017, my wife (only legally) parked at Aintree Hospital car park. According to the solicitors who have chased me for money a breach of contract notice was placed on the windscreen of the car. They state that this provided 14 days to pay or appeal. They have told me that because they had no registered vehicle details that they requested this from the DVLA. The solicitors have refused to provide the date that they sent this letter to the DVLA or provide a copy of the letter or DVLA response. On 28th November the solicitors state that a pre-action letter was sent and provided 30 days to appeal or pay £60. They state that a further pre-action letter was sent on 19th January 2018. They then say that on 2nd March 2018 Court proceedings were issued. A claim form was said to have been posted on 6th March giving until 22nd March for a defence to be filed. A defence was not filed by me nor were any court directions complied with (e.g. directions questionnaire). Consequently a CCJ was issued dated 24th May. The only letter I had handed to me by my wife was the CCJ letter (24th May letter). I was not driving the vehicle on the day as I was working. I have made this clear to the solicitors but they say because no letters were returned that they are assured I received them. To make this more complex, I do not reside at the address were the letters were sent and I have not resided there for a period of time before the alleged parking infringement took place. The reason for this is that my marriage had broken down. I have made it clear to the solicitors chasing the money that I am not doubting that an infringement took place, nor am I doubting that the letters were sent out, what I have stated is that I was not driving the vehicle and that I believe the communications that were sent out are likely to have been withheld from me by my wife. To add further complexity the solicitors have stated that a defence was made. They have sent a copy of the defence to me which is not signed or dated. The defence has been put together as if it was written by me and states "it was not me (e.g my name driving) it was my wife (wife's name) driving. The defence was not written by me and I strongly believe it was my wife who wrote this. I have asked the solicitors to confirm the date the defence was received but they have refused to provide this information. My wife has admitted she was driving on the day and stated that she spoke to the parking attendant. Therefore the company have been aware from the outset that it was a female who was driving and not me (a male). I have raised this point with the solicitors but that have not provided a response to it. I would be grateful for any guidance that can be provided. For many different reasons I'm slowly getting my life back on track. I do not believe I should have to pay this fine but from reading around it appears I would need to pay to even have the CCJ set aside. Many thanks T
  15. Hi everyone Having recently returned from a lovely holiday in Devon. I have received a parking notice charge from those lovely people at Smart Parking! After pulling into the car park at Haven Banks in Exeter I was handed a paid parking ticket by another motorist which still had one and a half hours left on it which i gladly accepted (What a mistake) Unbeknownst to me not being a native of Exeter the car park is covered by APNR cameras showing entrance and exit times of the vehicle. I was parked there for 1 hour and 5 mins according to this. Having been handed the ticket by what i thought was another considerate fellow motorist we went into the Range outlet store not reading any car park signs thinking the vehicle had a valid ticket. It was not until we returned to the vehicle after an hour that I noticed you have to put the vehicle reg into the ticket machine when you purchase it!! Now it seem's to me although not 100% sure that the cameras are linked to the ticket machines which must have registered a non-payment!! Therefore I think Smart Parking have got me by the short and curlies on this one and will have to pay the £58 charge. What are your thoughts people? Thanks in advance Gunner10
  16. Hi there, I'm new to this site. I received a parking charge notice of £90 for parking there on the 27th April 2018. I only received it today, and it says I need to pay this by 28th May 2018. I'm not sure what to do about this as I think its quite excessive, and from what I have read elsewhere, they are not the council so can not "fine" me. However, I would like some advice from here as to what I should do about something like this? the penalty is under my mum's name, but it was me who had taken the car to Exeter. I've attached the letter they sent me. Any advice would be greatly appreciated. Thanks Amit 5ddc3f5a-069d-4325-ac70-b1bbd62a24a2.pdf
  17. Hi My wife received a ticket from Armtrac in Cornwall 1/18. We waited the 56 days for NTK which did not arrive. On Friday 10/8/18 my wife received text from TNC (don't know how they got number) requesting payment. We checked with DVLA to see if Armtrac/TNC had requested Keeper details but it appears my wife forgot to update DVLA of a change of address in 11/17, so NTK could have been sent to old address. My wife received another text this morning to contact TNC to pay or the matter will be escalated. Not sure what to do now. Many thanks for any advice.
  18. Hi Guys, Date of Infringement : 21/08/2018 Issue Date : 23/08/2018 Date Received : 25/08/2018 Mentions Schedule 4 Protections of Freedoms Act 2012 : No Photographic Evidence : Yes, entering and leaving Have you appealed : Not yet, rang Lidl Parking Company : Athena ANPR Where : Lidl dedicated Carpark, 21 London Road, Blackwater, Surrey, GU17 9AF Operating Under : International Parking Community's Accredited Operator Scheme Permitted Stay : 1:30 Apparent Stay : 1:42:10 Hi guys, Received a named letter today. Pretty disgusted. Apparently the car was parked there for 12 minutes longer than permitted. We are regular Lidl customers and have a bank statement showing money spent during the 'offense'. Rang customer service, who weren't interested at all in helping. The letter came today, pretty upset by it, especially as money is tight at the moment. Spent time looking through newbie threads here and elsewhere, Would like to email the CEO as I see others have done this, couldn't find it though. Still unsure as to how exactly I should proceed. Any advice is really appreciated.
  19. hi Hopefully someone will be able to point me in the right direction. I received a penalty notice today as the registered keeper for "Vehicle left in Southgate car park and occupants left Southgate park premises." Basically a friend borrowed my car parked in this carpark but went to the Macdonald's which apparently is not on the premises! For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 26th July 2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 24th August 2018 3 Date received 28th August 2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] No Have you had a response? [Y/N?] post it up 7 Who is the parking company? MET parking services 8. Where exactly [carpark name and town] Southgate Park, Stansted (Retail site at Stansted airport shared between McDonalds, Starbucks and two other food venues) For either option, does it say which appeals body they operate under. BPA There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here copy the windscreen or ANPR section to your thread and answer the questions...
  20. Hi everyone, I have been away from home for quite some time and I had checked my letters to see that I have received 3 letters from Euro Parking Services about not being parked correctly in a parking bay. The letters had started from £60, £100 and now £160. The driver states the signs (of both the parking signs and the parking bays) were not clear at the time of when they were there or else they would not have parked there at all. The driver was there for a maximum of 5 minutes as the passenger had went into the tesco express. The visibility of day was poor as it was raining and within the picture you can see the lights of the car are on at 1pm in the afternoon, driver says he would never have his lights on midday unless there was poor visibility (as it was the winter) The current letter states it is a "Letter before court action" and they are asking me to pay £160 otherwise they will tell Gladstone Solicitors to commence proceedings against me. It also says "We refer you to the Practice Direction for pre-action conduct under the civil procedure rules and in particular paragraph 13-16 of the same, which deals with court's powers to impose sanctions for any failure to comply." Could anyone please advise me how to respond to this letter? I feel that the extra £60 is totally unjustified and that given the unclear signs (which they have now updated) and poor visibility due to it raining is also not fair at all. Also, shouldn't a compliant LBC give 30 days notice? Not 14 days? Sorry for making my post long, panicking quite a bit but can anyone help me out please?
  21. Hi As the title, I had received a letter from BWLegal dated 3rd July 2018, regarding a ticket from nearly 6 years ago; 22August 2012. Upon recieving the ticket in 2012, in my first instance I sent the following email to 'Premier Parking Solutions' On returning to my car this afternoon I found a fixed penalty notice on my drivers side window. This was a terrible shock to me, knowing I had purchased a ticket from the Pay and display ticket machine. once inside my car I realised the ticket I had purchased was on the center console of the car, I can assume that upon closing my car that the Non adhesive ticket that I had purchased and placed on the dashboard had been blown off by the gust of the closing of the drivers door. I have taken a photo and attached the image so you can see the purchased ticket. Please take this email as a formal appeal for the issue of the parking charge number …., with the reason why charged was issued ' No Valid ticket on display' After a automated reply all that time ago, I received many letters from so called debt collectors, and after reading advise online; I ignored. I did think after nearly 6 year, they would have dropped the case; not so. I have shot myself in foot in regards to not being driver. I have since contacted BWLegal, regarding the case within the 30 days they requested. I have also sent them a photo of the ticket via email, and asked for all documents of proof; They have now replied to the email with Photos of the car and the original letter of from Premier parking; but not any signage. What would my next course of action be? Would it be to request a CPR 31.14 by post? Is there any way of finding out if they have started court procedures? As I think if I can delay them a couple more weeks I would have taken them over the 6 years (Statute of limitations for civil cases). Thanks in advance
  22. Morning all, 1st time posting here. On Friday we have received one of the notorious parking eye letter indicating we overstayed in an Aldi carpark Gillingham from 6:10pm on the 14th June until 7:10am the following morning. It is a classic case of double dipping, with their ANPR missing both the 1st exit at approx. 6:30pm, and the 2nd entry at approx. 7:05am on the 15th, but no way of proving this. All suggestions welcome.
  23. Heathrow airport drop off though this could apply to any airport I expect.. Heathrow airport is private land and I have a response from the Met police stating that and that they are paid to police the land by Heathrow airport.. Now I accept a need to police it for security reasons and because in motoring terms a lot of traffic uses the area daily. However on occasions the Met police decide they will clamp down on people picking up from the drop off areas which by the signs posted is an offence some signs state its an urban clearway no stopping allowed except for dropping off so its fine to stop and unload but if you stop and load up thats an offence. I had a friend (taxi driver) dropping off and loading up at the same time 1 in and 1 out and he was threatened with a ticket as according to the officer its an offence to pick up.. Its clear this is all about money for for the car park.. Would the police issuing you a ticket in this case be classed in the same way as private company ticket or would it be classed as a criminal offence given that its on private land and would the matter differ if the ticket was issued by an airport employed operative such as the parking wardens they employ. I havent had a ticket but in some ways Id like to test the case in court as in my eyes its a private land parking matter and one the Police should not be involved in.
  24. i received today a notice to keeper penalty charge notice saying i had to pay 100 pound for an offence i did not commit i was not the driver. the date that the offence was supposed to be committed on the notice to keeper letter was 30/08/16 which is a total fabrication as my car had not even manufactured then it was first registered in November 2017. i think they made a boo boo about the alleged date the offence was committed, any advice would be much appreciated
  25. Hello all, I've received a PCN through the post from Excel Parking, here's a brief explanation. My car parked in an area it had not parked in before and was not familiar with any of the parking. This was simply to pick up a takeaway. My car was advised by the takeaway that there was parking behind that is free after 6pm. So my car went after 6pm, only saw one car park behind and parked there for just over 20 mins. I (the keeper) have received a PCN from Excel Parking. Once this was received I had a look online and it seems they have been rather sneaky in this area. It looks like there's another car park behind the one I parked in that is not very noticable, and according to their website this is the one free after 6pm. So, my car being a newbie here and not knowing the area assumed the car park immediately behind the takeaway was the one free after 6. I bet this has caught a lot of people out. I appealed online, but have had a letter of rejection. They state in the letter about the signs at the car park being clear, and say they issued the charge correctly. Is it worth pursuing? as it was a case of mistaken car park and the car parked in the wrong one.. would my car have a leg to stand on? Also notice the letter says if I appeal again through IAS the reduced charge offered will no longer apply. Should I pay the £60 (reduced) now, or appeal.. is there ANY chance I would get a successful appeal? Has anyone ever won against Excel parking?
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