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  1. Just after some advice, we live in a new-ish build which of course was built in a week or so and using cheap materials means that the ventilation is awful in bathrooms with no windows. We use the fans every time we have a shower but the mould still grew. Add to the fact there's 2 en suites in this little flat. Long story short, the LL has told us we need to move out as work will take around 2 months. Our tenancy is 6 months until January and we're just wondering where we stand in terms of finding a new place. What if we can't find a place within the time they serve the 2 months notice (I hear 2 months written by the LL is the usual way) Thank you.
  2. Morning all after some advice as to what my daughters rights are regarding a privately rented flat that is suffering from extreme mould and damp, this has left the 2 bedrooms as uninhabitable and she is having to live in the living room. The property maintenance company originally said it was condensation but the letting agency sent around someone who confirmed it is caused by damp. She is now stuck in a property that she cannot use half of and paying full rent with £1000's of personal furniture and clothing ruined. Would it be worth with holding rent? who would we claim her personal belongings that have been destroyed? any advice would be gratefully received
  3. Hi, Decided to post here as after googling ANPR it seems a lot of people here have relevant experience. Went out Sunday morning to find a ticket on my car. I live on a private road (with what I believe are ANPR signs at regular intervals). The ticket says I was parked on double yellow lines in the early hours. I checked their website and the photo they have as evidence doesn't show my wheel over the line (of course there may be more photos?) - I didn't read the ticket until after I'd driven off but I believe my wheel was actually passed the end of the lines. There are no bay markings. I would like advice as to my next course of action. Should I write to them and ask them to prove it first and send me proof that they work on behalf of the land owner? Ticket (all details correct) and 'evidence photo' attached but censored in case they are watching. Many thanks for looking! EDIT: Forgot to mention, my car is leased so cannot risk a Notice to Owner.
  4. I was in dispute with Private Parking Company about a PCN. The last I heard from them was in February after a Letter Before County Court Claim was sent on 31 December 2014. I was away during August this year upon return from Holidays received a Judgement for Claimant (in default) which the Parking Company had filed during my absence and thus I could not file my defence within the 14 days statutory period. I can apply to get the Judgement set aside but there is a filing fee of £155. My first question is if I do so and get the subsequent judgement of the case by the Court in my favour can I claim back the application fee for setting the initial judgement aside? If not, there would be little point as the fee and the claim they won are similar amounts and I will end up out of pocket in any case. I intend to write to the site owner and complain about the underhand tactics of this firm that they employ but am not sure if they can force the Claimant to to withdraw their clam at this late stage and thus avoid any further costs? Is there a procedure for withdrawing a claim once a judgement (in default) has been issued by the Court?
  5. Hi all Wondering if anybody has had any dealings with 'Private Parking Appeals Limited' I bumped into them via Parking Cowboys when intially researching my response to a PCN/NTK (as explained in my thread 'Owner/Driver left the site'). I 'knee jerked' somewhat and paid £18 to them to take the appeal process on as promised on their website and make the whole thing 'go away' That was on 22nd Aug. I've not had any response. Even after sending several emails inc via their website and a couple of phone calls to the message service. Are they legit?.... or more [problematic] on the make? Cheers
  6. hello I was given a parking ticket from a company called TESGB 2 weeks ago, the fine was issued to the wrong number plate (confused x by k). In the first place the fine was unfair as i parked my car at the bank's car park and before taking my child to the toilet (there were no toilet facilites onsite) nobody made me aware that i could not leave the premises but even then there has to be an exception to the rule as the bank does not provide facilites. My husband suggested i should write to them to clarify the issue and informed them that PCN was invalid, then i received an email advisiing me that they were going to re-issue the PCN to the correct car and I have now received a letter informing me that my appeal has been rejected and that i have to pay. could anyone kindly provide advice on this?
  7. Hi, I'm new to this site. I hope you can advice me a little. I received a parking charge notice that I think is unfair. I will lay out some of the background details to help understand the issue. Please let me know if more information is needed. 1. Morrisons opened in June 2014 in a multi storey complex, part morrisons and part travellodge. The car park is managed by Euro Car Parks. 2. Initially Morrisons offered around 3 hours free parking. Before parking there, we checked with Morrisons staff this was correct and read the signs put up by Euro Car Parks. They were scattered randomly and not particulary large. The signs at the time were vague and stated Morrisons customers could park for a period of time, the actual number of hours was left blank at the time. 3. With this knowledge, we have been parking there on and off there without re-reading the signs any further. We do not stay over three hours. 3. In early June I overheard some other customers mention that Morrisons had changed their parking times. I then went to read the ECP notice and it looked very similar apart from now the blank was filled in with a two hour limit. It was a very small ammendement, and I saw no other notices, no large notification of change of policy or change of parking times, when entering the car park, or or at the pedestrian exit doors, or inside morrisons. i immediately reduced my parking times to comply. 4. In June 15, a "notice to keeper letter" letter was sent to my address stating I had parked longer than the maximum period and parking charge was £85 as I hadn't paid in time. The date of alleged infringement was 16 May. The notice was from Euro Car parks. I believe this is the first letter they sent me. I was away from home and did not see it until early July. Looking at other websites the info was to ignore it. I also was very annoyed and thought it was unfair as there was no notification of changes of policy that I had read entering the car park or the shop. 5. At the beginning of August I got a call from my family home saying they received a letter from Debt Recovery plus. The letter is quite threatening but carefully worded. It states they are acting for the creditor to recover an unpaid debt. They said they as there was no response from the registered keeper address they have used other means to trace my current address - i.e. family home. 6. As I don't want my family to be tainted with this issue, earlier this morning I sent an appeal to Euro Car Parks directly. I used my registered keeper address. I did not divulge who the driver is, but requested they cancel the charge as there change of policy was not clearly stated. I have not contacted Debt recovery plus nor made any mention of them to Europarks. 7. The notice to keeper stated the breach being "Your vehicle was parked longer than the maximum period allowed". It does not state what that time was, nor does it provide any other evidence of the breach. I have asked they send me some evedence that my car was there on May 15. I would like to know what I should be doing from now on. a. Do you think that the situation is unfair? b. Do I have a case to appeal to anyone further? c. Does appealing to supermarkets to cancel the charge work? I do shop at Morrisons but small amounts - is there a price limit before they revoke parking charges? d. What other information can Debt Recovery plus actually use to try and trace me further - is this legal....and is it common? e. To what extent do private car parking websites look at websites like this, and take further action based upon comments here. I think i will be fairly traceable from the detailed background. In this case can the thread be private until the case is closed? - I am new here remember! f. In addition, I would like to know if the policy is changed by the parking authority what effort should the parking authority make to ensure customers are aware of the changes. I have a sneaky feeling they may say we put a sign up a week before...............but If i was not at the car park that week how would I know. All advice is greatly appreciated.
  8. Hello all, as a newbie to the forum please bear with me. Here's the situation. In march 2015 I was issued with a parking ticket for parking outside the gates to my apartment complex. The reason I parked outside and not inside the gates in my private space was that the electronic gates were broken and it was nearly midnight. I parked in of the two visitor bays and went to move my car back in in the morning, by which time a ticket had been submitted and the gates were fixed. I appealed to the company but they told me my appeal arrived too late and that the matter would have to be passed on. Currently my fine is with a debt recovery firm who are now demanding 160.00 or I face court action. I spoke with the debt recovery firm but they told me the best they can do is take a reduction in the fine. I feel really aggrieved by this even though I know I am not without blame for appealing a little too late ( a few days ) but I am so annoyed that it was because of the broken electronic gates ( which are always breaking down ) that I must now face court action or a large fine . If there is any advice anyone can offer me I would be very grateful. Kind regards.
  9. Hi, I bought a £3 all day parking ticket for a Link Parking maintained carpark. The ticket moved when I closed the door and flipped up side down displaying the blank side (back of the ticket). I received a fine for this (£60 now or £100 if left). I followed their appeals procedure and was rejected, I appealed to IPC who sympathised but also rejected. Is there anything else I can do?
  10. Hi Guys, Hope someone can help me with this one. CAB were not much use. I purchased a used Heat Press from a guy in Scotland (i am in England). I asked the questions i needed answering , does the thing do what it's supposed to do. He emailed saying yes it was in perfect worker order. I bought it, it arrived next day, plugged it in and......no heat. I informed the guy straight away and he said he would sort it. I said a repair (at his cost) was exceptable or a refund. He then contacted the manufacturer and emailed a mail saying it was "all sorted" with the company to send it to them and he would cover the cost. Luckily, i didn't send it. I emailed the company and asked what the guy had "sorted" with them and they said just the £25 shipping charge to collect from me and drop to them ! I emailed the guy back and said this wasn't exceptable to me and could i have a refund or repair. No, he decided to claim off the courier despite not having purchased additional insurance. They said no and offered standard £20 compensation which he then said he had paid into my paypal account - he never did. I again said this was unacceptable and would accept a repair (at his cost) or a refund. A lot more waffle went under the bridge but the crux of it is , he won't refund or repair. How do i stand on this ? I made sure i asked the questions BEFORE i bought it. Surely i can't be held responsible for the damage when the item never worked at all. Any help appreciated as i want to file a small claim if i have the right to Cheers
  11. Hi, my ex-partner (my daughter's Daddy) has landed a job that entitles him to free private health care for him and his 'family'. He's asked me if I'd like us (me and my daughter) to be included in the package. I'm currently on Income Support until May - will it effect this at all? Thanks in advance.
  12. Hi everyone, I'm not sure if this is the right place for my question, if it isn't if anybody knows where I'm best asking I'd really appreciate it. I've already rang citizen's advice who put me through to Shelter but every time I call there are no advisers available and no waiting to get through to someone. As basically as I can put this; I'm 21 and inexperienced in renting, I have an almost 2 year old. I viewed a private property to rent on the 12th May, paid 150 plus 30 VAT to "secure the house" and for admin fees (Entwistle Green originally wanted 260 but we talked them down). I was due to move in a week later, the day before I was due to move in Entwistle Green rang me to say they have to move the move in date to the 28th because the landlord has had to order a part for the boiler. When we went to view the house there was nothing really too bad about it except previous tenants small graffiti on the front of the house and missing garden fence panels which the lady said would be sorted before we moved in. We finally got the keys at 6pm on the 28th May, excited to get all our furniture in and live there until we got into the proprrty. The kitchen had been trashed, the house was a mess, only half a boiler was there and there was no gas supply. We have already paid deposit and 1 months rent in advance, and its now the 5th and we still can't live in the house, the whole thing has been a nightmare. I was wondering if I have to pay rent for the time that there is no gas supply and I can't live in the house with my son. by no gas supply I mean after us viewing the house there was a break in with no forced entry according to the gas contractor where the boiler was ripped off the wall, the kitchen damaged and the gas metre pulled off the wall outside in the side place. National grid won't fit a metre because the gas box is damaged, we've had a nightmare trying to get the landlord to replace the box, which he's finally told me that it will be delivered on Tuesday 10th and then it could take up to 11 days after that for national grid to come back out and a gas metre. Do I have to pay rent when I can't live there with my baby?
  13. hello peeps, this is my first post - hello! I have a question: I drove my wife to a specialist doctor in London. 5 weeks after her consultation, we had a letter with an invoice for £290. The initial consultation lasted about 25 minutes. At no time was it explained to us that the initial consultation would be chargeable - so , of course, there was no mention of the price of the talk. We would not have driven to London if we had been informed of the price. Now the invoice has been followed by demanding emails and a call from a medical debtor agency - not answered by me . Since there was no prior information on the cost of the first visit, can anyone tell me what our legal rights are? An offer of £50 for goodwill has been rejected so far. Thanx!
  14. Hi, I work for a housing association and we have a car that has been dumped in one of our car parks for over 6 weeks. We do not believe the car is owned by a tenant and it is SORNed. The land is owned and maintained by ourselves however we have been unable to identify the owner of the car. Can anyone advise what we could do to get this moved?
  15. This morning when I was leaving the car park of an industrial estate the gates weren't secured and the wind caught them and swung them into the side of my car. There is a fair amount of damage to the bodywork. Does anyone know whether the owners would be liable? There is CC TV evidence.
  16. Dear all, on the date of January 21st, 2015 i visited a friend in London to which i had to park my car within the car park provided. I could see that signs were posted stating permit holders only. I had parked my car and proceeded to go inside to my friends room to obtain a visitor pass however once i cam downstairs i had a parking ticket on my car. I was furious as i was only gone a short while to obtain what was required to park my vehicle there in the first place. The date today is 15/04/2015 and i have just received a 'Parking charge notice' from a company called TNC parking services stating i owe £100 for this 'offence'. I have pictures of my car with the ticket on it and with a visitor pass. The letter i have received from TNC parking services states they are acting on behalf of their client P4Parking uk ltd. it also clearly states all parking charges are placed on hold upon receipt of an appeal. Furthermore TNC do not accept appeals as they did not issue the PCN and that all appeals should be made in writing directly to P4Parking within 28 days of this letter. If the appeal is unsuccessful then i would be provided with the contact details of the Independent appeals service (POPLA) with a unique 10 digit verification code reference. Could someone please advise me on this situation as i feel i have not done anything wrong and should not pay £100 for this unfair ticket. Thank you all for reading this post! Kav
  17. Hi, We rented a property during 2013 for £695 per month, in the contract it stated about the renewal and the increases would be 3% making it £715 for the second year etc. Anyway. the landlord at the expiry of the first year term decided not to issue us a tenancy agreement via the letting agent but instead use one of the templates purchased from Staples. This year he has decided to go back using the agent and now wants £750.00 per month. 1st Year £695 2nd Year £715 3rd Year £736 (Landlord now wanting £750) so my question is this, the first agreement was a fully detailed contract which stated the 3% increase per renewal. the second contract was so basic it was just a 1 A4 Page with no mention of the 3% now i suspect the new contract from the agent will again contain the 3% increase. so basically by the landlord not giving us a new contract last time which is the one issued by the agent, Can he now put up the rent to what ever he wants?
  18. Please could I seek some advice, my wife was visiting friends today who live in a private block of flats. The flats have parking for residents, and a number of specific visitors spaces allocated. My wife parked in one of these visitor spaces and when returning to the car, after around an hour, found a ticket attached to the windscreen with a fine for £100 (£60 if paid within 14 days). While our friends have a parking permit for both cars, they were unaware that visitors needed a permit on display, and have lived there for many years. We're seeking advice from another neighbour, and a friend who also lives in the flats to see if they were under the same understanding (or lack of). The signage in the car park does say private property, permit holders only and spaces only for residents or visitors. What I would like advice on is whether, if residents are unaware that visitors need permits on display, and for years all have had visitors using the visitors spaces without fines, whether the fine is enforceable? Does the parking company (or owners of the flats) need to make a certain amount of effort to make the residents aware of the rules regarding visitors / how to obtain visitor permits? thanks in advance, David
  19. Hi all, Bit of a weird one but I am sure you guys can offer some solid advice. I was leaving a private car park of a retail shop, as I was leaving I went through what only can be described as a crater. The crater was taking up a full parking space and was filled with water. I've driven through it, ripped and scuffed all the underside of the car and cracked the bumper in a few places. It's nothing massive but still annoying and was wondering where I stand in regarding claims etc. It'll probably cost £200 (guesstimate) to get fixed. I was thinking of finding out the land owner and contacting them, then going from there really. Do I have any legal grounds or am I knackered? Cheers.
  20. Hi! I would be grateful for some help where I have received a £60 parking fine from New Generation Parking Management and could do with some advice before I lodge an appeal. I am the owner of a flat in a complex of flats. I have an undercroft parking space which is accessed via a shutter roller door. Unfortunately the shutter door has been broken for a couple of weeks and when I got home the other week someone had parked in my space, which I pay for. I tried to put my car in a visitor space but they were all taken at the time. I therefore parked my car in an area where other cars were parked and often are always parked which does not restrict anyone's access. I displayed a large handwritten sign in my windscreen explaining why I had had to park there, provided my flat number and my mobile number in case there were any issues. A visitor space became available within approximately 90 minutes of parking there and so I moved the car. A week or so later I have a £60 parking fine in the post. Do you think I have good grounds for mitigating circumstances to appeal this 'fine'. How would people recommend I proceed? It leaves a very bitter taste in my mouth that I am being penalised for someone parking in my space which I pay a yearly fee to have. Whilst I do not consider I should have to pay any fine, £60 seems very excessive. Thanks in advance for your help - it is greatly appreciated.
  21. On the last page of this document , HM Government are asking for your views and experiences of the private parking "industry" The more Whitehall knows about this the better https://www.gov.uk/government/uploads/syste...Paper_FINAL.pdf
  22. Hello all, its been a while since I had to come on this forum but I feel I need to come and ask you guys for some help once again I don't really know where to start as I could write pages and pages on this issue but I will keep it as short and sweet as possible, here goes.... I am a member on a certain car forum and a member had a car up for sale which I purchased, however the car did not arrive as was promised and did not have the refurbished alloy wheels stated in the original sale thread along with other smaller items. on delivery of the car he stated he had 3 wheels on another car that he would refurb and deliver to me and if I supplied him with an alloy off my car ( I have another one of these particular cars ) he would do that also... meaning that I would now have the full set of refurbished alloys that I should have had from day 1 ( putting 1 wheel back on my car )..... lost yet ??? Short version is I am 4 refurbished wheels short as per advertised on original sales advert with no sign of getting them back as for the past six months I have had nothing but excuses and being ignored. I am thinking of taking this guy to a small claims court as not only was my purchase not what it should have been... I have pretty much had one of my wheels "stolen"...... just wondering what your thoughts are...... I could go a lot further into detail but it may be even more confusing for you all but the more questions you ask then the clearer im sure it will become . Regards
  23. http://m.bbc.com/news/uk-31545417 If the forthcoming Court of Appeal case goes against the Bounty Hunting industry then people should start getting their claims in fast. If the Bounty Hunters are obliged to start refunding all of their victims, then they won't have enough money to do it. The result could be that they start closing themselves down pre-emptively. People should consider issuing small claims for refunds without hanging around too long
  24. Last night (no doubt in preparation of Barry Beavis's Court of Appeal case in a few days times) the RAC Foundation issued a 64 page statement from a highly respected QC questioning the legality of private parking tickets. The document is stunning and is a 'must read' for anyone with an interest in these dreadful private parking tickets. http://www.racfoundation.org/assets/rac_foundation/content/downloadables/RACF_Private_Parking_Public_Concern_John_de_Waal_Jo_Abbott_February_2015.pdf
  25. My wife entered a private pay and display car park in Blackpool, and drove around looking for a free space. After about 20 mins of waiting for a space to come free, she gave up and drove out. Some time later we received a parking fine for £100 (£60 if paid in 14 days). Their evidence was a photo of the car entering the carpark and leaving 21mins later. We obviously felt this entirely unjust as she never actually parked! We apealed in the first instance directly to Parking Eye, who rejected it and said we should appeal to POPLA if we wanted to take it further, which we did. We have just now received a rejection from POPLA saying that as there is proof that she spent 21mins on the car park, and that "it is more likely than not that the appellant deliberately stopped the vehicle for a significant length of time. This means that the appellant parked, whether or not they left the vehicle." They say that we must now pay £100 within 14 days to avoid any charges. We are furious about this and are determined not to pay for Not being able to park. Any ideas what we should do next?
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