This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

I'd advise anyone who thinks this might happen to them, or who is worried about Identity Theft to consider Free ID Protection. Read the Media Links and the Pros & Cons, then compare it to CIFAS Protective Registration and decide which is for you.

Re Frauds and [problem]s. You can get help and advice from the Action Fraud website (click here). They have a Free Phone number too - 0300 123 2040 If you use them let's know how you got on. Thanks in advance.

It is more than likely that T-Mobile haven't reported this to the Old Bill. I'd still report it to Action Fraud and consider the link to prevent it happening to you again. You may also consider a Statutory £2 check of your credit files. Good Luck.

Why not give Action Fraud a call on their Free Phone number: 0300 123 2040. This is what they say on their Web Site: We're the UK's National Fraud Reporting Centre. If you've been ripped off or conned, there is something you can do about it - get in touch with us. Click here for the Action Fraud website. Why not give them a call and let us all know how you get on? To prevent this happening click on this posting. How to beat ID Theft Hope this helps

It's a long time since I posted on here. What prompted me was the CAG's Fraud Warning about bogus calls. I posted on this topic quite some time ago so here's a reminder: Here’s what YOU can do to prevent those who call, or steal your personal information by other means so they can pretend to be you for such purposes as: · Applying for credit cards or loans. · Opening Bank Accounts for Money Laundering purposes. · Applying for instant credit (i.e to purchase mobile phones etc in store) · Applying for any financial product or service which requires your signature. · Applying for financial services online. What to do: Use the facilities available to you at present for the cost of 3 x Envelopes, 3 x Letters and 3 x Stamps. There’s more information and templates available at www.freeidprotection.co.uk On the Free ID protection website you’ll find all the information you need including links to media articles from Radio 4s Money Box, TechWorld etc. Since its introduction 5 years ago, no one using the above system has reported being a victim of these types of ID Theft. Internet Fraud is soaring. Stolen card details, obtained by numersous means are being used to buy goods. This too is true from goods bought over the phone or by mail order. So how can WE the consumer prevent this from happening. Sure, the card companies will refund your money but there's the incovenience of phone calls, letters and general inconvenience, plus the added cost of fraud to ALL of us. There is no reason whatsoever why the above system (which is consumer driven) couldn't be adapted to deter this type of fraud. I'd like to speak to someone from the CAG about this.

Quite some time ago. I made a posting informing readers how they could protect themselves from ID Theft (Free) and in particular Application Fraud. You can listen to the question put to a panel of experts on BBC's Monebox Live, Wed 5t May. Click here for BBC Money Box Live (5th May) : The portion to listen to is after 14 minutes into the broadcast. or check out http://www.freeidprotection.co.uk:wink:

There's a recently formed new one-stop-shop where you can get free advice on fraud and ID Theft. There's even a Free Phone Number 0300 123 2040 Click here for the Action Fraud Website. To protect yourself in future consider the Free ID Protection System. Hope these 2 links help. You may like to tell us of your experience if you Phone Action Fraud.

The Judge found in favour of the Halifax. Cliick here for more info and a link to download the Judgement. Chip & Signature anyone? Bin your PIN - you know it makes sense.

Two recent stories of Petrol Stations. Basingstoke Somerfield, in Grove Road, fell victim to the [problem] after a till chip-and-pin machine was tampered with to record their bank or credit card account details. Click here. Medway Town Click here. As for ASDA: "Shoppers at Asda in High Wycombe, Buckinghamshire, last month reported that their cards had been used to make unauthorised withdrawals overseas after they had visited the store." Click here:

On 30th April in Nottingham Crown Court, a victim of PIN based (Chip & PIN) fraud is taking on the Halifax. Details Click Here. More on Chip & Pin Securtiy and Liability Shift: Click here. Tip: Swop your Chip & PIN Credit Card for Chip & SIGNATURE then this won't happen to you.

Picked this up just now: We would encourage anyone who knows of someone selling cheap or duty free cigarettes and tobacco from their house or place of work to contact the Customs hotline on 0800 59 5000 or email customs.hotline@hmrc.gsi.gov.uk.” I'd expect this includes counterfie ciggies too: For the full article click here:

You should find what to do by clicking the following link below: What to do if You Have A Complaint If you've been offered or have bought counterfeit goods, report the matter at once to Consumerline on 0845 600 62 62. Consumer Line.

From todays' Times: With the deployment of cards with a chip that require a PIN to be entered at the point of sale (chip-and-PIN), banks have shifted the liability for fraud. It is now easier for banks to claim that it is the cardholder's fault when fraud occurs. Previously a signature offered statutory protection for customers. Now cardholders are expected to prove to the banks' satisfaction that they have not been negligent. Yet given the number of ways in which criminals can obtain card details, there is no reasonable way for them to do so. Click here for article. Q? How can I reduce the chances of me being held liabile for fraud on my credit card? A. Get yourself Chip & Signature Credit Cards. You know it makes sense.

In theory you are right re cloned cards and the Banking Code - BUT. In the Weston Mercury 7 July 2008 the following appeared. Bank refused to return stolen money ... (The above had his card cloned and PIN pinched). http://216.239.59.104/search?q=cache:nglLOvjziaIJ:www.thewestonmercury.co.uk/content/twm/news/story.aspx%3Fbrand%3Dwestonmercury%26category%3Dnews%26tBrand%3Dwestonmercury%26tCategory%3Dznews%26itemid%3DWeED02%2520Jul%25202008%252013%253A15%253A47%253A920+Bank+refused+to+return+stolen+money&hl=en&ct=clnk&cd=1&gl=uk

Put it like this, your card is knicked or cloned, your PIN is used and the bank refuses to re-imburse you as they claim the fraudster must have known your PIN. Your loss could be thousands. Without you knowing it a PIN pad or ATM that you've used (at a particulare time) had been tampered with. I for one would think this is very unfair. Quick reminder of the Banking Code: If you suspect someone else knows your PIN or Passowrd you're supposed to inform your bank straight away. They KNOW that a vicitms PIN may have been compromised (and lots of people use the same PIN for all their cards) yet they are not informing them.

Remember this posting from March - Banking Code - Consumer Action Required? if card issuers know that PIN pads and ATMs at these locations have been doctored, don't they have a duty of care to inform all cardholders who've used their cards at these places that they suspect their PIN may have been compromised?

Quite some time ago I submitted a posting suggesting that the PIN part of chip and PIN was nothing more than a shift of liability onto the cardholder. I suggested that Banks should inform consumers that Chip & Sigatnure Cards are available. No PIN = No Liability Issues. Today there's been a new turn. Police are warning that a way has been found to hack into chip-and-pin readers to steal customers' details. Thieves can steal the card readers and install a hidden device which logs information when a customer enters their personal pin number. Andrew Goodwill, from the Third Man group, said this was the first evidence of a breach of the chip-and-pin system, with the encryption of the chip having been broken. Article from the BBC click here. What you can do now: Get yourself Chip & Signature Credit Cards (No PIN = No access to ATMs, and NO liability Shift onto you for alleged PIN misuse). For Vicitms whose banks have not proven they've been negligent with their PINs. Demand your money back asap.

Re: Database. There is no database of PRINTS. The only time your PRINT would every be obtained is for elimination purposes, just the same as if you've been burlged and the crook leaves a PRINT. This system ensures crooks (if they dare) leave a perfect print - and it's not yours.

RESULT PETROL STATION WORKER JAILED FOR CARD [problem] The defendant was seen on CCTV swiping cards through a cloning machine so the details could be used all over the world. About 500 cards' details were obtained in total. Story click here.

Why not use the Credit Reference Agencies Databases and make them work for you? How would you like to hold ALL the cards? Check out the follwoing: The East of Scotland Fraud Forum Click Here. You can protect your self from ID Theft (Application Fraud) by embracing the above system. Additional Benefits Are: If someone submits an application using your details WITHOUT complying with YOUR Instrtuctions, the lender will have an Indication and Warning that the application is Fraudulent. The system FOLLOWS your Credit Files and NOT your Address, therefore if someone tries to Move you without you knowing, you are protected. Even after you pass away, your nearest and dearest are protected. Crooks do steal identies of the deceased. What's more it's FREE to enroll into.

My wife applied to annualcreditreport via the Identity Theft protection, ID fraud prevention tips, Impersonation fraud assistance website on Thursday 17th July at 16:26. She's just received her Security Code today, less that 24 hours later and has access to her Call Credit File. The only personal information she submitted was her name, address and email address. Saved herself £2.

Save £2. You can get your CallCredit Report absolutely Free of Charge. You don't give any of your card details so don't have to worry about remebering to cancel a Direct Debit etc. Try the link on the www.freeidportection.co.uk web site to Annual Credit Check - (It's on the right-hand side of the web page under Our Sponsors).

Absolutely. The card issuer is either accusing the OP of first party fraud, or being negligent with the PIN.