Hi, the engineer came to fix the machine and was not successful in fixing it can I know reject the washing machine? So we waited a week engineer came to fix it was not successful machine is still broken. Error code is showing for main motor now. What are my options? Six months or more If a defect develops after the first six months, the burden is on you to prove that the product was faulty at the time the goods were delivered to you. In practice, this may require some form of expert report, opinion or evidence of similar problems or defects across the product range. The retailer can also make a deduction from any refund for fair use after the first six months of ownership if an attempt at a repair or replacement is unsuccessful. You have up to six years to take a claim to the small claims court for faulty goods in England, Wales and Northern Ireland, and five years in Scotland. This doesn't mean that a product has to last six years - just that you have this length of time in which to make a claim if a retailer refuses to repair or replace a faulty product.

Hi Everyone, I wonder if someone can give me some information on a pending claim please? A few months ago I was involved in a motor accident about £4000 worth of damage was done to my vehicle none to the other (commercial type) the other driver is 100% liable I have dashcam footage and even a witness, The incident was even reported to the police and I completed a statement no injuries to anyone. My car is now fixed by my insurance company I have just being contacted by the same to say that the other drivers insurance has not paid up hence they are involving their solicitors. I have received information from their solicitors and basically they are through small claims suing in my name the driver of the vehicle for the cost of the repairs plus hire car. I assume that it has to be done this way as I'm the one who has taken a loss etc. So I'm the Claimant. The problem I have is the other driver (Defendant) was to be kind a complete numpty, he is that kind of person you see on the TV on certain police traffic shows. I don't want him to have my home address they would be that stupid to maybe pay me a visit or do something even more stupid. They have to put my home address on the claim form, can they put care of the solicitors office? Nothing has been sent to the Defendant at this stage I have only received the forms for my signature. I think the whole claim thing is maybe to get his insurance company to pay up I have no idea why they have not yet. Thanks in advance

Hi thanks BF, quick question again. Having looked on the Samsung community site it seems the ecobubble washers have huge issues its always the mother board that goes. As my machine is outside the 6 months if they replace the MB and it goes again can I reject the appliance because I'm having to wait for over a week for them to fix it and this is really not acceptable? Thanks in advance

Here is the front page with a copy of ticket bottom corner. I will take some better scans tonight, sorry the area is quite a way from my home. Have deleted the jpeg and converted it to pdf, its not a good idea to post jpeg directly to a thread, only registered signed in CAGGERS can view a pdf, anyone can see a jpeg. BN pumpytums.pdf

Hi HB, I said I was the owner of the vehicle and that I had a copy of the receipt from the ticket machine and asked them to explain why I was being sent an invoice for £60 when a valid ticket was purchased. I also stated I wanted to open an official complaint as I felt they were committing fraud. I sent them a scan of the receipt as part of the appeal. The receipt clearly gives the issue date and the max departure date and the reg of the vehicle. Thanks

Hi Honeybee, thank you for the reply I have appealed lets see how that goes. Thanks again

Sometimes I have a sixth sense about things. One such occurance is when parking on a NCP carpark in Shrewsbury. Low and behold two weeks later I received an prospective invoice stating I had not paid to park. Luckily I had the foresight to keep the receipt from the machine. This is clearly a valid ticket reg is valid as is amount paid I had nearly an hour left on ticket too. Makes you wonder how many others they have had money from. Always pay on a card always take a copy of the receipt.

Hi everyone, when we moved house I purchased from Currys a Samsung Washer, Samsung Dryer and an American Style fridge. The Tumble dryer failed within 5 months and was repaired 2 weeks latter . The washer is now playing up these were not cheap appliances as you can imagine we bought Samsung on the myth that they were reliable. My question is as the items were bought on the same order and one failed and was repaired are we able to reject the washer as its the 2nd failure on the order or does it have to be the same item? The tumble dryer is a SAMSUNG - DV90M50003X/EU 9 kg Heat Pump Tumble Dryer The Washer is a SAMSUNG - AddWash WW10N645RPX/EU Smart 10 kg 1400 Spin Washing Machine Thanks in advance

Hi everyone, quick recap the account was sold to Hoist Portfolio, Robinson Way got involved then Howard Cohen. After a protracted court claim including no less than 2 orders from the court to supply documents they Discontinued . The account is now 100% statute barred so I have asked for the PPI back they chose never to refund. After sending an initial s77-s79 request to which they should have supplied a statement of account I eventually received one nearly 2 years after my request. This shows no refund to the account they agreed. Since they have no legal title or interest in the account anymore I have requested the refund to myself. I have also put in a official complaint to the OC (now Satans) to why they sent completely unrelated credit agreements to the Claimants solicitors. They sent every historic agreement I had with Cahoot not just the relevant one. lets see what happens

Hi everyone, just to tie this thread up, claim discontinued. Many thanks

Hi, I'm currently in court with a Claimant who is basically trying to ambush me. The court has requested information from them on multiple occasions and they have provided the bare minimum at the death. This is a civil case relating to a CCA. I now have enough information to identify the account and I'm required to submit an amended defence. I have documents that help my case that the Claimant should have provided but hasn't they are mentioned in their POC. I know sometimes judges take the Claimants side from the start, and should I include them in my defence. The Claimant is trying to supply as little as possible like sending 8 copies of CCA's that bear to relationship to the claim at all. Should I say as the Claimant has provided minimum information I was able to find documents and refer to them in my Defence. These are Statutory notices. Sorry to be vague but I dont want to give too much away. Thanks

Thanks Andy, I have copies of the historic CRF entries. Cheers

Hi everyone, this account is now Statute Barred. I wonder how I stand regarding the default that was registered. Right back in 2009 the buyer at the time Link put a default on my CRF. I went to court with them and it turned out the OC had never issued a Default notice so Link Discontinued. They then sold/gave it back to the OC who issued a Default notice and also a new court claim which I countered with CPR 38.7 they had not gained the courts permission for a fresh claim. The account was then sold again and I have heard nothing since. The only issue I have is Link put a Default on my CRF from mid 2009 to mid 2011, the OC then put a default on the account in mid 2011 for the same account. The default was supposed to be removed by Link in 2010 as stated by the OC in letters but it was not. So basically the new DN will be there to 2017, what can I do a incorrect DN was present on my account for 2 years and a new one has been put on for another 6. This relates to the same account only the owner has changed. thanks in advanve

Thanks all, I think I'm going to keep this one close to my chest for the moment, if they attempt to litigate I will get my defence in then reclaim the PPI back from the OC. If they then discontinue to sell it back to the OC it will be pretty much stuffed to re-litigate (PART 38.7). Thanks PT

Hi everyone, many years ago I requested a refund of PPI on a Cahoot fixed term loan. I received a response and an offer. As the account had arrears they stated the refund would be used to pay these off. This was about 4 years ago. Fast forward to the present after the supposed refund the silly sods have sold the outstanding balance to a certain debt buying company. The balance was never reduced and this is the first communication I have had off them in 4 years. So they never refunded the PPI payments. As it no longer belongs to the OC can I claim back the PPI they never refunded, I have scans of their original offer and the acceptance form. I know for a fact they cannot send the money to the new owner as the OC have no financial interest in the account any more. Thanks PT

Nice Slick, Thanks PT

Hi everyone, well MBS have actually replied :- "Dear PT As your account is now being dealt with by our selves as the appointed debt collection agency for Ashburn Financial Services, I would recommend that you forward all your correspondence to us. I have contacted Ashburn Financial Services who have confirm the most recent letter that they received from yourself was on the(letter in post 11), to which they duly replied." That's their letter word for word OCR'ed. So they are claiming that they never received the letter in #21 odd that because the letter #11 they refer to in their latest was a resend of one that was sent last year. They lost that one too, seems to be a pattern forming here. Neither lost letter has been returned, so they received them. Seems that they have great difficulty in opening/reading/replying to letters. Maybe they shouldn't use PO boxes. Very tempted to reply stating that I will happily send copies at £15 + a sheet that's what they charge. In addition shouldn't Ashburn be writing to me asking for the letters they have lost? Thanks PT

Thanks Slick

Hi everyone, well it has been over 2 months since I sent a letter to Ashburn #21, I received no reply and no acknowledgement whatsoever. The letter has not been returned and I have proof of postage so it has been received. A letter has now arrived from Millfield Business services stating that they will be issuing proceedings in 14 days for the debt that has been passed to them. Going in a bit strong aren't they as this is the first letter off MBS. Looking at MBS they don't have a debt collection license but one of the directors of Ashburn does how cosy . So it appears they have passed the debt to themselves. Thanks PT

Hi everyone, well Ashburn have actually responded to my latest letter. They have stated that their is no cooling off period and the terms and conditions (never shown) don't allow the gym membership to be cancelled for any reason whatsoever. i.e sickness, unemployment, moving etc. They have stated that we signed to confirm we had read the pre contract information sheet we have no knowledge of said sheet the contract was asterisked in 3 places by the gym staff and simply told sign as indicated as "a formality". I'm very careful with contracts and credit agreements now we have no credit after mistakes in the past, had I seen the agreement I would have run a mile. Basically we were misled by the gym and railroaded into signing a credit agreement as a "formaility" in a busy gym with 30 kids running round. I think that another letter is called for. Dear Sir/Madam, thank you for your response to or letter dated XXXX. I understand that from you letter we had no cooling off period and no rights to cancel the agreement, as I stated in the letter dated xxxx we were never made aware of this prior to signing the agreement. Had I been made aware of this I would not have signed the agreement, you state that I signed to indicate I had read a pre-contract factsheet. I was simply told were to sign the agreement by the gym staff as a formality. The only document I had prior to signing the agreement was a piece of paper asking for my personal details. I'm fully aware of a recent court case regarding gym memberships longer than 12 months and the outcome of said case. The terms of your agreement are unfair and completely biased in you favor. May I also point out that you agreement clearly states you will pay the gym the annual membership, I therefore demand that you do not under any circumstances pay this years membership. The gym misled me and should be held responsible for their actions. We have not attended the gym since xxxx 2013 and are unable to do so due to the declining medical condition of a family member. If you continue to pursue me for the second years membership I will report you to the OFT. However I propose as full and final settlement without any admission of any debt whatsoever to yourselves or any third party as a gesture of goodwill I'm willing to pay the balance for the 1st years membership only via x installments of £y. You have 14 days to respond in writing after which any offer is null and void. I hope you agree to the above and respond promptly. Yours faithfully PT

Well Ashburn have been busy with their printer they have now sent several arrears notices and a default notice too. They still haven't replied to my letter sent last year in post 11. The letter has not been returned so I have to assume it was served and they have simply chosen not to respond. Thanks PT

Hi everyone, just another heads up different site this time but it seemed to be linked to litegadgets this website was actually named in litegadgets terms and conditions could have been a cut and paste job or something more sinister. The prices are normal but everything is in stock again, even a PS4 which is pretty much impossible at this time. It also mentions Christmas delivery in their banner not a good sign. http://www.homeconsoles.co.uk/ Just be very very careful. Domain name: homeconsoles.co.uk Registrant: Home Consoles Registrant type: UK Sole Trader Registrant's address: 14 Commercial Street Hill Quay Manchester LAN M15 4PZ United Kingdom Registrar: 1 & 1 Internet AG [Tag = SCHLUND] URL: http://www.1and1.co.uk or http://registrar.1und1.info Relevant dates: Registered on: 03-Dec-2013 Expiry date: 03-Dec-2015 Last updated: 03-Dec-2013 Registration status: Registered until expiry date. Name servers: ns-uk.1and1-dns.biz ns-uk.1and1-dns.co.uk ns-uk.1and1-dns.com ns-uk.1and1-dns.org Thanks PT

Hi, has anyone heard of liteGadgets they are a trading name of AR Supplies LTD in Accrington from their site? They sell electronic goods from major manufacturers. Their prices seem ridiculously cheap and everything seems to be in stock. Which seems very odd indeed. I have searched for feedback on them and there is nothing. Very odd, if they are that cheap one would think they would be selling out of everything. just a heads up PT

The letter was sent directly to Ashburn, sadly I have no proof of postage. We know the address was correct however as our previous letter was sent to the same. The address was taken directly off their website. I will try and get the crf data. Thanks Pt

Hi everyone, Over last last few months we have had a few letter requesting that we contact the bank as no payment have been received to the account. An arrears notice has also arrived stating that an amount is owed and that the current account balance is now X. They have still not responded to our letter we sent last year. Thanks PT