01422-332991 - dp helpline

Hi, the actual request was:- "We are requesting a schedule of the charges and fees that have been levied from our account, for the last 6 years. We are entitled to this information under the Data Protection Act 1998. The schedule needs to include the date, reason, ie unpaid DD unpaid standing order, unauthorized overdraft etc, and amount of each charge and that we can be charged no more than £10 for this. " And it was submitted on the 20/01/06 I see in the FAQ it is 20 days to comply. I will wait until 20 days is up and then get the name of the person responsible for DPA matters and take it that way Thanks Paul

well still nothing back despite sending them another 3 emails all requesting the info. At the second email I had a personal assurance it had been handed personally to a bank account manager who would be in touch asap - that was about a week and a half ago"! If they dont answer me how can I get my charges! paul

Hi, I emailed them again and they have now advised that they have passed it on. cheers Paul

Thank you for your e-mail of 19th January 2006. Please call Bank Account Servicing on 08457 20 30 40 where an advisor will be happy to discuss your query in detail. Our lines are open 24 hours a day, 7 days a week. Alternatively any branch can assist. I am confident that whichever option you choose one of our expert advisors will be able to help. Regards --------- about as helpful as a chocolate fireguard anyway I rang the helpful adviser and was advised they couldnt do that from there and to write:- Halifax trinity road halifax hx1 2rg

https://www.halifax-online.co.uk/help/public/umhelpemail.asp?ra=*&bid=6 cheers Paul

Hi, I had a secured loan of which I repayed it early (igroup) and had charges of around the 2000 mark. although this was in the contract in some way or another can anybody advise if this would be deemed excessive?? as per the bank charge scenario thanks Paul

Hi, I have requested my charges for the last 6 years via email will keep you all posted Paul

thanks paul

Hi, its just I cant find any examples of anyone being successful?? Its just that here http://www.network54.com/Forum/100558/thread/1137646503/last-1137741202/Excessive+overdraft+fees+-+you+can+get+them+back%21 you said "Every one gets their money back. The Banks always settle" so there must be examples? thanks Paul

Hi, right so no one has actually been successful so far? this is a test of the law?? Paul

Hi, so can you give me any examples of people who have been successful in this? thanks Paul

great thanks Paul

Hi, Can someone explain in laymans terms exactly how/why you are entitled to any money back?? Thanks Paul