consumers.pdf

the bed titanium bed frame charcoal dreams sent out their own independent assessor part of the report i sent with the other images but im having difficult sending as a bucket list but i will try again i try to send as an attachment it but i cant get that setting again but have another go

10 year guarantee paid addittional item cost £ 25.00

The bed can be repaired by replacing the side panel and slat as the bed arrived in piece as fitted up by dreams technician so does need to be taken away to be repaired what is your bucket service and the bed suppliers website is that different from this consumer group

Hi, I am new user, I need some help with dreams who are refusing to repair my bed. I purchased a Titanium tv bed from dreams i have complain to the shop that the mattress doesn't fitted the bed and my pillows keep falling down the back of the bed i was told this so i can change the bedding. However, last month the slats broken at the end of the bed and side rail broken contacted dreams they sent out an independent assessor who couldn't even lift the mattress up off the bed my husband had to help him took a couple of pictures and send a letter a week later saying it the fault of customer he said it was heavy downward impact or pressure to cause this damage and said customer said they only lying on the bed but i i also sit on the end of the bed. The mattress to the bed very heavy i cannot pick it and have difficulty puting bedding on the bed. The slats on the bed are thin and not strong enough for the mattress and the mattress move to the bottom of the bed as there a big gap at the to of the bed. The bed is just one year old with 10 years warranty and i paid# 3,317.00 on a loan can you help me as i cannot sleep on my side of the bed.

I purchased a Titanium tv bed from dreams i have complain to the shop that the mattress doesn't fitted the bed and my pillows keep falling down the back of the bed i was told this so i can change the bedding. last month the slats broken at the end of the bed and side rail broken contacted dreams they sent out an independent assessor he couldn't even lift the mattress up off the bed my husband had to help him took a couple of pictures and send a letter a week later saying it the fault of customer he said it was heavy downward impact or pressure to cause this damage and said customer said they only lying on the bed but i i also sit on the end of the bed.The bed is just one year old with 10 years warranty and i paid# 3,317.00 on a loan and i cant sleep on my side of the bed as it collasped.