Hi ericsbrother, Thank you. They won’t give me a return number in order to send it back so I’m afraid if I just post it back to them they’ll just refuse a refund, as they have been doing since beginning of May!

Hello dx100uk - yes - it was ineffective from day one but I waited a while as I thought it may take time for the medicine to get into my dog’s bloodstream. They have now said they will speak to Seresto and try to put me into direct contact with them. I’ve explained that I do not want to contact Seresto directly as I did not buy the collar from them and Viovet are responsible for issuing me with a full refund for faulty goods. I’m waiting to hear back. Thank you for your help - have a lovely evening

Hello, Wondering if anyone can help me. I bought 2 Seresto Collars for my 2 dogs. One works just fine and the other one isn't effective at all. I bought them from Viovet.co.uk and after 2 months of emailing they are still refusing to refund me or replace the faulty collar. They keep asking me questions about whether it was fitted properly and whether my house has a flea infestation which they send directly to Seresto and then send me their repsonse. One of the collars works and one doesn't and both my dogs live in the same house so it obviously isn't an environmental issue. Also I bought the collar from them so I think they ought to refund me for or replace the faulty collar. Any suggestions that anyone can offer to get this resolved would be very gratefully received. Thank you all :)

Thank you dx100uk - I think I'll just ignore them in that case

Hi, I didn't write back and now have received another letter. Do I have to write back or can I just ignore the letters? The last one was sent in August and nothing since. They can't actually take me to court or anything can they?

Hey dx, I concur - I do indeed need to get myself up to speed. I'm a dear girl btw I've never deferred the loan - I've never even been contacted regarding it until today. I've never heard from anyone or talked to anyone regarding it in 22 years. As I've said - I contacted the SLA sat least 20 times 22 years ago & they couldn't find my "account". I'm surprised to even hear about it after all this time. Are they trying it? xx Just to be clear did - I've never had any contact from them before today. So there ha,s been no contact from me whatsoever

Also - I've never even heard from any of them & it's really annoying that I tried to pay 22 years ago and that couldn't find my details yet now want 3 times the original £'s

Hey Uncle Buck, The first was from Erudio and the second one was from capquest. It's v odd that I've had 2 letters delivered on the same day from both agencies - don't you think?

Oh it's ok - I've found it - thank you

Also - can you please send me a link to where it is now because I can't find it

Thanks Scott - sorry I placed it in the wrong one - my bad

Hi, Any advice help you guys can give would be greatly appreciated I had a student loan for £1,500 back in 1994 - when I finished Uni & started working I contacted the student loan company at least 20 times both via telephone & letter as I was worried that if I didn't start to repay they would want a big lump sum at a time when I couldn't afford to pay. I was told over the phone everytime I called that I wasn't in "the system" and to call back and they would try to locate my account. This went on for months & in the end the advisor on the phone asked me to write in with all my details & they would contact me once they had found my details, so I did. I never heard a word and have always been in the electoral register so easy to find. Today - I've arrived home from work to find 2 letters - both from DCA's. The first says they've passed my account on to a second one and the second one is asking me to start making repayments on a debt of over £5K. Whilst I'm not averse to paying the original £1.5k loan back - I'm not going to pay for interest since they haven't bothered to contact me in 22 years. Is this debt stature barred by now? My feeling is to just ignore them but any advice it help you guys can give would be greatly appreciated. Thanks

Hello, I was wondering if anyone knows if I can find a written statement anywhere that states that as a consumer, under UK law, I have a right to shop around for the best deal on goods and services. I have spent a couple of hours looking around online but cannot find a statement like this anywhere. Any help anyone can give would be very much appreciated Thanks in advance. Pickles18

Hello, Thank you for your response. I didn't realise I don't have to allow viewings at all - do you know if that is legally the case? Also - I am not allowed to change the locks as a condition of my tenancy so I can't do that and tbh I don't mind them coming in during the week whilst I'm at work as it means I don't have to be distrubed in the evenings when I am at home. I don't want to be obstuctive becasue I know my landlord really needs to sell to buy the property he currently rents but I think it is unfair that I am being disturbed all the time and still paying full rent. Do you think I should request a rent reduction as this has been going on for over 2 months now - I often have friends stay at the weekend so would prefer not to do viewings at all at the weekend - am I within my rights to not allow them to unless I get a reduction in rent? The problem is I am afriad to ask for a rent reduction in case they give me notice to leave but then I suppose they are not likely to be able to rent it out again whilst it's in the process of being sold so I guess they would lose out on a rental income altogether if they did that. At the moment it seems I am doing all the work and being constantly disadvanatged whereas my landlord isn't being inconvenienced in any way and this doesn't seem at all fair to me. Kind regards, Pickles18

Hello, I wonder if anyone has had a similar experience with being constantly disturbed by viewings in a rental property and can help in telling me the best way to deal with them. My landlord is selling the flat I live in and as I am in the process of buying a property I can't move out as I would have to sign into another minimum 6 month contract elsewhere which isn't practical. The property has been on the market for over 2 months now and he has it on with 2 different agents. They booked 3 viewings at 10.45am, 12.45pm and 3.15pm last Saturday and so I was disturbed 3 times. As I don't want this to happen again I have now asked that 1 agent does a block viewing between 1pm and 1.30pm and the other agent does from 1.30pm to 2pm. Both agents have agreed to this but to be honest I wasn't expecting the viewings to go on for this long and I think the flat is over-priced in the market which is why they aren't getting any offers after all the viewings they have done. This means I will continue to be disturbed every weekend for an hour for the foreseeable future. I text my Landlord last Friday to ask if he thought it was fair that I was to be disturbed 3 times on a Saturday - my weekend and the only time I have to relax and he completely ignored me. They also do viewings in the week and usually email in the morning to say thy have a viewing that day and as I am at work I tell them it's fine and to go ahead. I am working from home today and have just had an email at 12.30pm from one of the agents saying he is coming at 3pm today to do a viewing. I have checked my tenancy agreement and it says I have to have 48 hours notice for someone to gain entry to my flat yet I am allowing them to do the viewing so as not to be obstructive. I was also working from home last Friday and exactly the same thing happened. As I am being constantly disturbed in my home and not enjoying peaceful enjoyment of it - do you think I am entitled to ask for a rent reduction? I pay a lot of rent to live here and resent doing so now that it is being invaded on a daily basis. Any help or advice you can give would be very much appreciated as I am going to write to my landlord to tell him I am unhappy with the current situation and paying full rent. This could go on for months and I have been extremely accommodating so far - even changing plans 3 times to meet with agents for them to measure up and take photos - which really isn't my responsibility but the landlord's. He doesn't seem to appreciate it - rather I feel he is taking advantage of my good nature now and am very fed up with the whole situation. Thank you in advance for any help or advice you can give Pickles18