Hi,
At a previous address I lived at,
the tenant received a letter from Vodafone on 11 Aug stating an outstanding balance of £652.03 had been transferred to Lowell Portfolio l Ltd.
Outstanding call charges/line rental of £199.48
Early termination Fee: £452.55
They received a letter from Lowells the same day,
nd there had been nothing from Vodafone prior to this at that address.
I have been overseas for 3 years now.
Before leaving the UK for Greece I spoke to Vodafone and requested that I transfer my contract to Vodafone Greece.
They said it wasn't possible as it was a different company.
I sent in a termination letter.
I should have done something about this as soon as the letter from Vodafone/Lowells came, but have been busy with work.
The tenant of my previous address has now received a letter from Scotcall of Notice of an impending debt collection visit.
Apparently Lowells passed it off to Scotcall.
The tenant is understandably upset at this, and fearful of credit issues.
I dispute the early termination fees, which seem exorbitant given I had no choice, and tried to transfer my account.
I am happy to accept the outstanding line rental/call charges, and would have paid them if I'd ever received a letter from Vodafone at the time.
What should my next steps be?
I am in France currently, and need to stop Scotcall from harassing the tenant of an address I don't actually live at.
I would like to pay my outstanding debt, but dispute the termination fees.
Should I email Scotcall, and send them a letter regarding the fact that I am disputing the debt with Vodafone,
along with informing them that they should stop harassing people who are not me, at an address i don't live at?
I have just emailed the Vodafone address listed in this forum, no automated response yet but when I do hopefully the Vodafone rep (Lee?)can advise me?
UPDATE: Just got email back from Vodafone with #8350027 appended to the subject. Assume this is the reference?