Hi Thankyou for replying ,HSBC bank Plc,individual saving accounts,plus we used to have deposit bounds.premium account .al try to give a short version we assumed premium account ,the bank somehow made us believe because of money in bank we saved ,they bumped us to premium with £5,000 over draft ,plus investment manger would take care of our saving .looking back now seem to be so stupidest of us ,but we a summed we were not getting chargeed for over drafted,as we did not asked for are need it ,as we had £70,000 in account.we were young trying to be senserble & of course trusted bank with our money ..
We only complained about charges ,but lately going through hard times I can't believe go through statements ,how I think the bank has mismanaged our money .i don't know how to explain it ..