Hello,
Cash4phones are trying to rip me off over my perfect condition samsung galaxy s 2 I sent them back in early september.
I had the usual email stating it failed their inspection and they had revised their offer down from £107 to £38.19 due to excessive scratching on screen,
it had a screen protector on all its life and was bubble wrapped massively before sending.
Naturally I logged on to their site and rejected the offer,
paid the £8 something to return the phone.
This was on 16th september.
On the 20th september I recieved a call from one of them offering me £87 plus the return fee back,
I accepted this and got an email stating it had been transferred to my bank account and i may have to wait upto 10 working days for it to show.
I have never seen this money.
I have spoke to them twice on the phone since,
and had a promise it would be with me no later than 1st november,
since then I sent them a letter explaining I havent received my money and if they didnt pay Im going to pursue legal action.
that was a week ago now, still no money,
i now have to start a claim,
is there anything I should specifically do?
Ive been reading the threads here and following the links to see what others have done, I hope I get it right!
I cannot stand that this company has taken my phone and money,
and they are still doing it to everybody it seems, how can this be allowed!
Regards