What I imagine has happened is; You have had the phone on at some point on the Wi-Fi with the mobile data still turned on but not being used At night when you have switched the router off (no need to do this btw) it has then defaulted to Mobile data You have left your phone on either before you started turning it off or forgot to turn it off on an occasion Due to the time of the night the phone has downloaded the latest iOS update overnight as and when signal becomes available (signals can fluctuate.) This in turn has then used mobile data and increased your bill If not an iOS update then maybe your apps have updated but the same sort of idea. They can easily tell what number has used the data and that is most likely why they are just sending you bills in the SAR each SIM card has a number, that number is then linked to a geographical number and that all ties in with an account number that gets billed.

@thedryad And when you are in the house your phone just sat on the Wi-Fi connected to that so it didn't use data ?

@thedryad That jump in data sounds like an iOS update, by default they download the update but only prompt if you want to install it once downloaded, usually the size of them are 800mb - 1.6GB depending on model. I think that there is a setting within the iPhone that will tell you what data is being used, it may be worth setting that up. Do you turn your internet router off at night ?

It will be due to her having no money in her account, refunds are only instant if; Money is being held as you are a higher risk seller (new to ebay, not sold in a while or its your first high value item) They have money in their available balance This refund would be classed as an e-cheque as the bank needs to processes her refund by putting a deposit into PayPal and then it get forwarded to you. The fact she has already refunded you is a bit odd as eBay advise to only refund once the items have been returned. If you opened a "not as described case," the seller foots the return postage bill by either uploading a postage label or by using one of eBays pre-paid ones, the proper way to make a return is to do it this way and skip messaging the seller directly, when you open a case you can communicate within the case between yourselves and come to a resolution ie Full refund, partial refund and to close the case. I would just open the case within eBay, get a return label and ship it back to her, all tracking his held by eBay and they can see once the item has arrived, a lot of people in your situation have kept both the item and refund due to the seller not being experienced and refunding in full before getting the item back, just do the right thing and get them back too her.

At work we exclusively use Dell Lattitudes. Try updating the BIOS and disabling fastboot. If you know your way around windows check the event viewer under "System" and see what critical, warnings or errors you got around the time of the last "power drain" keep an eye out for unexpected power loss.

I have seen it commonly with Windows 10 due to them adding this fastboot feature, a few laptops at work have had the exact same symptoms and disabling fastboot fixed them. If it happens again take the AC adapter and battery out and put the AC back in immediately, if it switches back on straight away its a software issue, the time it takes for capacitors to drain is longer than a few seconds so it will prove what is at fault. What is the model of laptop out of curiosity ?

The next time it happens where the laptop doesn't seem to power take note of the time. Then go into event viewer and search through the logs, if there is any events during the time it appears to not turn on then chances are it is the issue I mentioned above, the main one would be when it turns back on you will have an event about it unexpectedly losing power. If it is the above then it isn't a fault with the laptop but one of the many quirks of Windows.

Doesn't sound like a power drain issue, chances are it is getting stuck in sleep mode / hibernation. Assuming it is Win 10, disable fastboot and see if it does it again. By holding down the power button for a long period of time it will cut power to the system and then it will boot up normally as it isn't in a stuck state anymore. The fact that the person said it could be a virus is laughable, these "tech people" are a complete joke, I remember I was looking for work coming out of Uni and applying at a few of their stores and got rejected every time despite having a good knowledge of most things electronic and they end up with people that can just about turn on a computer, worked out for me I am now the head of IT for the company I work for Once went in and asked to be shown to the power supplies for a PC the guy came back with an IEC cable and tried to convince me it was the power supply that goes inside the PC.

If you speak with EE and ask them to block it as it has been effectively stolen. They will blacklist it and if you get it recovered you can ask them to unblock it. I will have to see if I still have the email addresses, if I don't just google PayPal CEO email etc. One thing to, when a buyer purchases something on eBay it will give you an address to send it to even if collection is arranged, do you have that address with a name and possibly a telephone number ? May be worth giving them a call to ask them if they purchased the item and if so ask them if they made the mistake of "accidentally" reversing the transaction. I have had that as an excuse before they "accidentally" disputed my transaction instead of a Google Play one, just because he got called out and I confronted him using the details from the eBay sales record. Word of warning though, NEVER do Paypal again if it is collection only, cash or bank transfer only for the above reason, to many dishonest people about.

I hope you kept the details on the IMEI number, I would also get this blocked and reported stolen, so at least he just has an expensive paperweight. I have had a couple issues with people abusing Chargebacks as they didn't get the outcome they hoped for when logging a false claim on eBay it took emailing the CEO of PayPal and a couple other higher ups for them to swallow the charge back.

Just a quick one, searching the eBay item number brings up a listing for a 13 inch version as they are saying it was. If you go onto you eBay purchase history, open up the listing in question at the top it will say the seller has edited the listing click to see the original listing. It may be worth taking screenshots of that as I don't know how long eBay holds the pre-revised version for. This will prove without a doubt that they have made the changes after the item was purchased.

Can you point out the bullying and abuse from the above as that is a bold statement. You have been offered plenty of help above but as @BazzaS has said you don't seem to be taking any of the advise in if it deviates from what you think they should be doing for yourself. I agree with the other members, I think your best outcome without it costing you anymore is to willingly take the pre-payment meter and then see if you can get help with the utilities cost if you current mental health entitles you to such as you are unable to work at this moment in time. That way your pets aren't at risk either as you will know to when to expect the fitting, so can arrange to keep your pets safe whilst all this is being done. In regards to being on the phone etc getting details updated etc I think from now on you should not use the phone to communicate, get everything in writing through letters, may take longer to resolve but you then have everything in front of you. But you really need to take in what is being said here even if you don't like what is being said if it is the correct information to help you, don't just dismiss it as it could end up costing you.

If they are granted a legal warrant it isn't breaking in nor trespass. I would go through the above again and take some of the information in as it seems like you aren't. There is helpful advice above, as mentioned previously send an Income and Expense form in to see if you can work out manageable payments before it gets to the warrant stage. At the end of the day you owe money for a service they have supplied and you have used, most of what there are doing is completely lawful it may be a bit immoral but that is business for these large corporations unfortunately. I have been in the situation of owing money on utilities and being open and honest with them I managed to get a monthly amount set up to pay off the debt. If you keep being dismissive with the help you are being offered you will find people may become less inclined to offer advise.

Just call eBay up and tell them that the item was sold and received as described ie needing an account to make use of it and it can be proved through the messages between yourselves and the positive feedback. The only way he would have been able to raise a case is raising a not as described case and he has now committed fraud by submitting that case.

If you are a private seller then you have to have a return or no return policy set, if it is set as no return and it is buyers remorse etc then they can't request a return only if faulty. If you are a registered trader then you have to do as BankFodder says. If they open a return stating it is faulty etc when they have admitted it isn't via I am assuming eBay messaging then report them to eBay for making a fraudulent claim.

The header details should prove where the email initiated from.

Go to your sent items box and search for the initial email that you forwarded to the group.

Let him dump it on the street and just get the AA to collect it if he has left it on a public road, then you at least have your car whilst you argue the charge.

Screen from 3rd party - £65 Screen from manufacture (OEM) - £150+ Most high street stores get their parts from China and not from the manufactures as they aren't authorized repair centers, these phone shops that say they have new genuine iPhone screens and batteries are lying, they may have reconditioned screens (Apple LCD and Chinese glass) and re-cycled batteries that they plug into a little gadget to clear its life (charge cycles, capacity etc) to make it appear new. As you can imagine the Chinese counterparts are not always up to par when compared to an OEM part and it is reflected in the price you pay. I do repairs for mates and I have had the odd screen turn up with yellow / brown tints to them.

He has now been to the magistrates courts for some legal help with the bill but they have said they couldn't advise and he would need to go to the council about it first. He is worried that they will be bias as they are the ones that gave him the bill, is there any independent party he could go too or would he need to find a lawyer that specializes in building regs etc ?

Hey man, I did mention this too him but I don't think he wants to have other people pay for his stupidity (no insurance) If it really came to it he could just about afford the fees and renovations but it would wipe his saving to £0 Cheers

Hi All, A while ago I have posted about the main cause of the issue - We are 18 months on and he is still living with us and not back in his place, he is looking to be out by the end of April as originally we said it would only be a couple months whilst he got himself sorted out anyway this isn't really relevant to the question. He has been billed around £26,000 from the council for works on the property and everything else involved ie putting up fencing, security, warning signage and a few more bits, how the bill was worked out was that the total cost for the various elements to make everything "safe" and divided by the 3 and a bill given to 23, 21 and 19 (19 was the only one insured, so I am assuming they are covering it.) It was billed under section 78 of the building act due to it being unsafe and work needing to be done immediately deeming it not having to go before a magistrate under section 79 of the building act as the magistrate could have said it was up to the property owners to carry out the work (however I doubt they would of said that due to the state of the 3 properties.) He is now arguing that the work wasn't carried out immediately and should have been billed under section 79, if he can get this confirmed anything that is billed under 78 will then become null and can't be charged, looking at Blackpool's website https://www.blackpool.gov.uk/Residents/Planning-environment-and-community/Building-control/Dangerous-structures.aspx, the term immediately isn't defined, from the explosion to a contractor employed by the council to start work on the site took about 3-4 months as they found it difficult to get a tender filled due to most applicants not having the appropriate insurance, however it was all fenced off during this period with their erected fencing and no public access was allowed. Then another issue was the fact that during the time the council was looking after the property there was a number of break ins that resulting in stuff getting stolen (these have been reported to the police,) as well as when scaffolding was erected carpet was cut, floorboards damaged, fittings ripped off of wall and a few other cosmetic bits would any of this be recoverable under building act section 106 as it was under the councils care as he wasn't allowed access. He doesn't have anyway to prove what was actually owned (apart from a couple motorbikes) as a lot of the items where old and he doesn't have invoices etc and he also had his whole house cleared out by a removal firm due to having to have all the electrics re-wired, but this was done once he had the keys for the house back and it was deemed safe. Under section 80 there should have also been notices to demolish (Number 21) but neither 23,21 or 19 got this notice, does this have any bearing on paying the bill (https://www.blackpool.gov.uk/Residents/Planning-environment-and-community/Building-control/Demolition.aspx), this wasn't followed? Having a google online there is only one similar situation but I am not sure it applies as this was based on lease hold where the property was managed by the council, https://hsfnotes.com/realestatedevelopment/2016/10/14/compensation-for-closure-of-a-dangerous-structure/ So I was just looking for some advise or insight from someone that have had dealing involving this before. Regards

Just an FYI Make all your edits in paint or Photoshop, was having a read through your documents and I can remove all the black outs using Adobe Reader DC revealing all the details.

Unless that plug was already lose even a sharp kick wouldn't take it off. They have retainer clips on them to make sure they stay in place. On my first car that had a very similar set up to this and it was a real ball ache to get it off, also the fact that where the connector is you would have trouble getting a square kick too it. So either it was lose at sale or they are talking rubbish, a good idea would be to get the pin out of that connector and see if it co-insides with what started to die out on the car. Also another note, if it was like my old car it detaches bottom of the connector first towards you so the complete opposite way you would naturally accidentally kick it.

Let's hope it isn't overclockers, they are a nightmare when it comes to returning screens.