Hi undefined

If he was sacked for Gross Misconduct has he been given this in writing as he should have with the reasons for dismissal?

Also have a look at this ACAS link on Discipline and Grievances at work you can download the guide if you wish

http://www.acas.org.uk/index.aspx?articleid=2179

Hi cerberusalert

Thanks for that yes thought the protection for harrassment was more appropriate myself just wanted to ask on the other one as just wanting to hit them with absolutely everything and see how the like it.

just feel its about time to take a stand after 3yrs of these DCAs negligence and hit them where it hurts

Hi All

Well just had a call from a friend who has mentioned the problem to a police friend and he has said what they are doing could be a criminal offence under

Section 40 of The Administration of Juctice Act 1970.

Now the but i did have a read of it and my worry using this is its all about the DEBTOR

As i am not the Debtor but being constantly harrassed only because they have incorrect phone number on file could this Act still apply

Your input is much appreciated

Also are the DCAs not meant to check the accuracy of data from the Original Creditor themselves before being negligent and harrassing and innocent person as this is the 8th DCA i would also class it as negligence so thats could also be a reason for there blatant refusal

Hi theghost

Thats the point WHO IS THE ORIGINAL CREDITOR as the debt is nothing to do with me.

All 8 DCAs have been asked this question and there excuse for not telling me is they use the Data Protection Act even when i state i dont want any of the Debtors details just the original creditor to complain to then also they refuse and use that act.

Hi again Caggers

Well im trying to get an answer to this question if possible

Has the Debt collection Agency breached the Data Protection Act if they have being using the incorrect data (My Home Telephone Number) on a unknown Debtors file for 3yrs who they are after. Therefore harrasing a Disabled Veteran for some unknown persons debt due to there negligence?

Hi the ghost

All the previous 7 dca promised to remove the incorrect phone number and obviously failed to do so and failed in the accuracy of checking data.

So the 8th dca has also done the same by failing to check the accuracy on the data revieved from creditor client and/or credir reference agency.

only my thoughts

Hi all

thanks all for your help its great and 42mans letter is brilliant but i feel i should add to it on data protection but would like your views

as i really feel its time to hit these gits where it hurts.

Now as they are the 8TH DCA thats failed to check the Accurracy of Data i.e. the telephone number they have on file for the past 3 yrs is that of a Disabled Veteran at a completely different address with nothing to do with the debtor there after.

Irrespective that they are not the 8th DCA they have had the incorrect DATA (telephone number) on this Debtors file and have failed to remove or check the accuracy of the Data so surely they have breached the Data Protection Act.

Any input on this one most grateful

Hi

Abrigadier thanks so much for that info its great.

42man Oh i like that letter cant wait to send it tommorrow and see what these idiots say.

All this because they have the wrong phone number i.e. my phone number on this debtors file and no other details.

Obviously profit comes before doing the correct procedures with DCAs i.e. checking the data given to them is accurate

Well i suppose you can train a monkey but these idiots are a lost cause.

Soz for double post

Hi theghost

too true what you say, but this then puts the innocent victim at such a disadvantage as to who to turnto and also why should an innocent victim of DCA incompetance have to pay to sort out a problem whether it be a phonecall or a letter if all these government departments that are supposed to help only pass the buck.

So in turn you have DCAs harrassing innocents victims and getting away with it.

To Try and sort it you call numerous different government department at your cost.

So who is winning the DCA and the Government and the innocent victim well who cares about them.

CAG Does

Hi theghost

too true what you say, but this then puts the innocent victim at such a disadvantage as to who to turn and also why should an innocent victim of DCA incompetance have to pay to sort out a problem wether it be a phonecall or a letter if all these government departments that are supposed to help only pass the buck.

So in turn you have DCAs harrassing innocents victims and getting away with it.

To Try and sort it you call numerous different government department at your cost.

So who is winning the DCA and the Government and the innocent victim well who cares about them.

CAG Does

Hi

Whats been annoying about this whole saga is its so simple for these Greedy, Lets break the law DCAs to sort and its in the OFT Guidelines as well.

All these idiots have to do is make sure of sufficient accurancy on Data recevied from the creditor clients and/or credit reference agencies is accurate(i.e is the telephone number the detors or not and if not remove it from ther system and debtors file as it is incorrect data) before phoning and harrassing a innocent Disabled Veteran all because its so hard to check a telephone number. DCAs are so incompetent and money hungrey they dont care who they harrass.

Hi theghost

thanks for your input much appreciated and can see where your coming from.

Trading Standards are writing to DCA and were surprised that i could given them the Debtors Full Name, Address and Account reference.

They did ask how i got these details and were not impressed when I said when its the 8th different DCA in 3yrs the only thing i didnt have from previous DCAs was the house number which was provided by the last DCA asking me a bloke if i live at such and such address when its a female debtor there after.

Sorry all

being a pain but this has being niggling away so could i also ask your advice on this:

Due to the circumstances the DCA has incorrectly contact the wrong person by phone about someone elses debt, I then ask the DCA for there 'Clients Name and contact Address' (please note not the Debtors Details) to write an Offical Complaint to the Client and am duly informed NO due to the Data Protection Act.

As i did not ask then to give me any personal information relating to the Debtor but only the Client they were working on behalf of to complain to them is this correct?

Hi Caggers

Have just had a good read of the latest OFT Updated Guidelines and must say i was taken aback, as reading through it i was like, well the DCA hasnt done this has breached that and ended up with one hell of a list.

Just cannot understand why OFT passed the buck when its all there in black and white in there own guidelines better still there most up to date guideline.

Now the tricky bit who do you complain to about OFT not following its own 'Debt Collection Guidance Updated October 2011' and informing the consumer it nothing to do with them and therefore passing the buck when they should have taken complaint as per there own guidance.

Still waiting on the copy of the Trading Standards letter just to updated all.

Thanks again caggers

Hi ALL

Great Thread well my friend a Disabled Veteran has being getting harrassing phone calls from now the 8th Different DCA company the latest being Lowells.

This has been going on for the past 3yr all due to the complete incompetance of these DCA CROOKS.

The person they are looking for that owes this debt has never been known by the veteran and all the false promises to remove the veterans telephone number from this persons file is never done.

Is it really so hard for these Incompetant CROOKS to check the detail are correct before the call innocent victims.

There is more in my own thread as i could go on.

But the big thing I have learned is that if you are an innocent victim of these DCA CROOKS they have all the protection of the British Government and well the innocent has well

NONE.

As in my Thread I contacted all the correct departments to complaint about DCA and well just got passed from piller to post at a cost to me not them or the DCA CROOKS.

This Thread is badly need and has my full SUPPORT

Hi nowayjose

I sat all yesterday afternoon reading your post with such interest its good to see the fruits of CAGs help to yourself and others and that the little guy or girl can take on the big bad bully and win.

Then you get the stubborn one that lost once and lets try again and bleed then of money for an agreement that does not exist makes me laugh.

You and everyone helping you (postggj to name a few) have done great to keep going at this for the length of time it has been going on.

Only to be a fly on the wall in the court would love to see the look on this guys face.

Anyway i hope it all goes well for you and the great help from CAG

I do hope it stops the harrassment

But its the principles if you add up the costs to someone innocent to have to resolve a problem like this caused by DCAs that are totally incompetant, but as Disabled Veterans has said this aint the end of it whether Trading Standards do manage to sort this or no,t its the hell these companies are legally allowed to put innocent people through and get away with it and who has to pay for all that hell even to get it resolved the innocent party not the DCAs who seem answerable to noone.

So he has managed to get the local MPs contact detail and is taking it to them and is going to write to them about this issue as he wants every little thing in writing

Hi All

Latest Update

Well was contacted by Trading Standards on this issue and they were totally shocked when i explained all the different agencies i had contacted to resolve this to have the door basically closed in my face. They even confirmed that i had contacted the correct agencies and couldnt understand why they didnt take the case up as certains laws have been breached.

So Trading Standards are now contacting this DCA on my behalf quoting the Acts and Breaches and to remove my data and will contact again in a few weeks for a checkup. They were so understanding and couldnt have been more helpful.

When i get a copy of the letter they send to these idiots i think it would be good to post up.

Hi

Now the call you had from the Lady from the AntiSocial team and them what the Housing Officer said is very questionable.

1. I would contact the lady at the Anti Social Team and ask why your Housing Officer informed you will have to attend this meeting as this was never explained to you and why do you need to attend and is this for mediation?

2. I would stiil put a Formal Complaint in the Councils Chief Executive Office about this as it Council Housing.

3. Keep everything in writing and log every little event that happens with this individual even him knocking the door ringing the buzzer the more written evidence you have of this individual actions will help.

4. If you are worried or concerned for your safety thats what the Police are for keep pestering them with calls followed up by reporting to the council you contacted police and why.

(Please remember every time you call the police its logged so when the council ask then for confirmation its there in black and white more evidence and they will get sick of it and its also more evidence for yourself).

Hi

Can I ask this question to those knowlegable, throughout the 3yrs of constant harrasment of these DCAs I now have the full name of this Debtor and di thick I almost had the full address of the Debtor them when the last DCA contacted low and behold they give me the address number without realising it as it was them that aske me to confirm that house number. I think yous can guess that i had a good laugh as the only thing i did not know until then was the exact house number and they had just given it to me.

So during this time I have manage to find out the Debtors Full Name and Full Address!!!!!!!!!!

Is this not a Breach of the Data Protection Act!!!

Hi again

thanks ghost for the assistance and do see you point of Consumer Direct and Trading Standards and wait and see what comes of it.

My concern is that innocent people are being targeted by these DCAs not doing there job and they all have a websites with no enforcement that they have to display who innocent victims complaint too about there action?

That really is the main point these DCAs who maybe accidentlly lets say target the wrong individual constantly, that person checks ther website and low and behold there is no information on how to report them for contacting the wrong person WHY?

Next as in my main post all those different Government Departments I was tolds to call with not actual help but pass the buck WHY?

The exact information or process that an innocent victim should follow should be regulate and made law that its availble on these cowboys websites and if they phone that person they must automatically inform that individual of those rights

Hi all

Thanks for all your assistance and support

it just angers me that i know that there are probably hundreds if not thousands of people in the same situation all because these Debt Collections Agencies are just totally incompetent, see a fast way to make money and best of all they dont even have to check all the details given to then about the debtor is correct so in turn harrass innocent people get paid for it and get away with it.

Hi ta2

your not entitled to a copy of the Gas Safety Certificate me thinks your landlord is incorrect i would have a look at HSE (Health and Safety Executive) website especially the Landlords Gas Responsibilities as you can download the leaflets direct just google HSE.

Also have a read of Gas Safety Register Website good links there