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Rev_Green

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  1. I have a laptop that Acer sent me in April this year to replace a previous one that was faulty. The laptop is an Aspire 5942g that replaced a Aspire 6930. The new laptop now has the same problem as its' predecessor - it stopped playing Blu Ray discs, then stopped playing any type of disc. I've asked Acer to fix it under warranty, but they say I have to pay because the warranty of the original laptop expired earlier this year. However, this is not the original laptop - it's one I've had 8 months that they sent to replace the original broken one. I believe that the new laptop has its' own warranty, so should be repaired under that. Acer state that the warranty of the earlier broken laptop applies to the replacement. What's the legal standpoint on this? Surely, a new unit has its' own warranty, and not the one of a broken unit it replaced - especially not a different model of laptop. Am I right? Thanks in advance for all your help
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