ditto

Feel svery sorry for you hoppe everythgin works out

Simply: over priced.

Try out avast free antivirus. Fast, effecive and does not slow down your comptuer

Bookworm is right

I'm not a huge fan of Virgin, they never seem to give a reliable connection in my area. + They are very harsh on limits.

T'is a shame that BT aren't goign Fibre optic in the London area, those 'wise' people over there think its the best to start doing it in Cornwall.

I would try out Google Chrome if I were you, it's fast and simple to use. And it could also be that you're trying to use the internet at peak times .

thanks

Either format your hard drive or download and install the best free antivirus : AVAST.

ahah I get so many of these small problems

You need to enable hidden admin account on windows. Google: enable hidden admin accoutn windows