Thank you Very much Bonnita for the time spent answering my post, to help me and Reznor for your support. Already I feel like a weight has lifted knowing there is help out there and people that care. Be warned though i'll be looking for you's next time I have a problem !! only joking, thanks again

Struggling need HELP?? It seemed soooo easy reading the posts!!!! 4 weeks i've been tying myself up in nots trying to come to a total with my second account, claiming aprox £2,500-£3k. I find myself following advice from forum to forum, then get lost,forget where id come from and what i was looking for???? I have managed to fill a court claim form with a couple of probs i need resolving before done, can anyone ans them to help me out? Greatly appreciated if can, Prob 1; The examples I have come accross for 'description of claim' section, all seem too long for the number of lines or letters can use. I am now worried i have missed something out of importance? Prob 2; cant fathem this 8% out ?? Claim 1/2 goes back to 2001, so do you calculate for the period the account was running or to date claim is sent off?? Prob 3; claim include any issues under Human Rights act????

Hi, Just to let you no your not alone in finding the procedure harder than expected? I too have had the same notice served and was worried they might of had me in court before me them!!! I too also suffer from quite bad at stressful times with depression. It is so frustrating that the simplest tasks i.e adding total charges etc can be very daunting, not to mention getting lost all over the site!!!! Up to now its 4 weeks since i had refusel to refund my charges and im still struggling to get to a total. Hang on on there and well done for posting this thread its more than i have managed....Yet...look out for me soon, im desperate to get the claim in, take care