Just an update. I asked for, and got, 2 months which I thought fair. They tried to pressure me into signing the SA a couple of days after I received it. I pushed back on this too and got 10 days to consider, and the termination date to match. Thanks for the replies.

Emmzzi, I agree. However their current offer included no lump sum payment. Meeting my manager in the next few days, so I will certainly keep quiet until then. Thanks Abo

unclebulgaria67 - thanks for the link to the ACAS document.

My manager described it as a Without Prejudice conversation which I believe is technically incorrect (there was no dispute between us or pending) but the clear intent was to discuss my potential departure. No obligations were placed on me at the meeting. I asked the question because I may well reject the offer of a SA (because there is no payment as compensation) and go down the performance management route. I want to know if I can tell colleagues what has happened. Thanks Abo

We may not agree a settlement. The are offering nothing in cash, just the offer of an agreed reference and managing the communication to the organisation. The alternative is to start the performance management process. I'm undecided really. I've made a counter proposal with a modest number of months as compensation. Don't know what their reaction will be. Thanks Abo

Hi I had a protected conversation with my employer, instigated by them, earlier this week. Would it be misconduct if I were to disclose that conversation to colleagues? Thanks Abo

Another case is: Onyango v Berkeley (t/a Berkeley Solicitors) UKEAT/0407/12

The ICO states that this information should normally be released. Page 41 of http://ico.org.uk/for_organisations/data_protection/topic_guides/~/media/documents/library/Data_Protection/Detailed_specialist_guides/employment_practice_code_supplementary_guidance.pdf

Yes, I did.

I'm not an expert but when I looked at this 2 years ago, when I was in a similar situation, it seemed that you had rights to cancel the credit agreement. By cancelling the credit agreement I think you have the right to get all associated deposits back. You would need to read the Consumer Credit Act. Hopefully someone will be along with more definitive knowledge.

Thanks. I'll give them 2 weeks to resolve and then it's chargeback time. Regards Abo

Hi I'm currently in dispute with a hire car company over a refuelling charge. I have raised my query and they are, they say, investigating it. The transaction is for more than £100 and was paid for by credit card (Mastercard). The hire car company has already processed the charge for the disputed amount. What's people's view on whether or not I should inform the CC company now, or wait until I have a response from the hire car company? One twist is that the hire car company has processed two separate charges, each for less than £100 - does this change things or can I link the transactions? Thanks Abo

The refund appeared on my credit card today. I hope that when the new PSU arrives it does actually solve the problem!

An update. I replied to the retailer saying that I thought their demand for a report from an HP service centre was not proportionate to the cost of the replacement part. I also pointed out that any report would show no evidence of misuse leaving an inherent defect the only option. They replied disagreeing, but offering to pay for the replacement part. Success. Persistence pays as (almost) always.

Hi Just under two years ago, I bought a printer for home use. Yesterday it stopped working and a simple inspection shows that it is almost certainly the power supply that is broken. I've looked on the web and a new supply is about £20. I contacted the retailer and they asked me to e-mail them which I did: They have now responded, saying: I guess this is within the letter of the SOGA, however I'd like people's thoughts on what level of proof I would need to show that I have not caused the defect. Do I have to go to the trouble and expense of getting a report from a service centre? I'm also a bit sceptical as to whether a report for an HP service centre would claim there was an inherent fault. I would expect the best I could get from them was a statement that there was no damage caused to the power supply. I would have thought that a statement from an independent service centre would suffice. It feels like the shop is trying to fob me off; I am prepared to fight and raise a court claim if necessary. Advice gratefully received. Thanks