Heya, Sorry completely forgot about this, the engineer saw the fault and confirmed it was the same as the last fault. I told him I didn't want him to repair it as we are rejecting it based on the above and he said that is fine and will make a note. Called up AO the next day to confirm what the engineer had said in his report and they agreed to come and remove the machine and refund, in the end I ended up paying a bit extra and said to them to put the refund towards the Samsung we decided on and when that was delivered this was lifted. Still going till this day. Cheers

Hello and welcome to CAG. Sorry to hear about your problems with Junction City Cars, we have other threads about them that you might have seen. If not, you can do a search on their name in the white search box in the red strip at the top of this screen. If you'd like advice from us, please tell us your story. Best, HB

I have updated my thread that was linked above if you want to see the outcome.

I think it could be these people, BF. It seems to me we've had threads about them before. https://ao.com/ HB

Chances are at some point in your driving career you will be involved in an accident, there are some things you can do to make it a less painful process. Spend a few pounds and buy the following, a disposable camera, a couple of pens, a notepad, a tape measure and a torch. Put them in a small bag and tuck them away somewhere in your car, do not remove them when cleaning out your car! In the event of an accident take photo's, take a few brief measurements, sketch the position of the vehicles, include any road markings etc, make a note of the other person's name address and vehicle make and model and registration number.