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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dee V GE Money/First National


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Thanks Chris and Parkvale.:)

 

They have until the 11th Oct to file defence.

 

If I don,t hear anything by then can I apply for judgement? Or will they have extra time because of the Postal Strike.?

 

MuchO appreciated.

 

Kindest regards

 

Dee :)

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phone the court on the 11th and ask if they have filed a defence. if they haven't apply for judgement by default. they know about the postal strike and I don't think they should be able to use this as an excuse for not complying with the courts directions.

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:evil: Rang court and case has been stayed by Court pending OFT.

 

Really annoyed, now , as courts are not even reading POC,s correctly, as I specifically stated it was for a loan agreement and not bank charges.

 

Have been advised to write to court to ask for stay to be lifted and transferred.

 

Asked also if First National had filed defence and was told she didn,t know as they do not look into this if a case has been stayed.

 

Do you think I should ring there Solicitors to see if they have filed defence or fo settlement, as well as applying for stay to be lifted.

 

Any advice guys an gals?

 

Kindest regards

 

Dee

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The OFT is considering whether unauthorised charges and returned item fees meet the fairness requirements of the UTCCRs. They believe that the test of unfairness under reg 5 of the UTCCRs applies to such charges, but the banks dispute this. They want to have this point of law clarified. So even though your charges were incurred under a loan agrement. The court at their discetion will have decided to put your loan claim under the UTCCR umbrella. The only positive way you may have been able to lift the stay would have been if it was a business loan. Even though First National never applied for a stay. It is down to the individual court how they proceed.

You could apply for the stay to be lifted. http://www.consumeractiongroup.co.uk/forum/bank-templates-library/17065-application-removal-stay-updated.html. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Hi Dee

 

IMHO

I know it is more expence but You should apply to have it lifted and go for the more expensive option of having a hearing chances are the other side won't turn up and you never Know you might get the DG on your side and he could well agree to lift the stay. I have read other threads where people have been successful. By applying for the stay to be lifted the DG, instead of automatically staying it because he is inundated with cases will have to look at it on an individual basis. The link that Parkvale has some raly good arguments in it

 

What ever you decide Good Luck

 

Chris

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Hi

 

Have sent recorded delivery letter to court applying for stay to be lifted.

 

Have also emailed them yesterday and recieved reply back saying they have transferred to relevant department to see if stay will be lifted and they will contact me in due course.

 

Keep you updated

 

Kindest regards

 

Dee

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Hi

 

Recieved letter from solicitors today, ofering without prejudice in full and final settlement £380.00.

 

This covers claim amount but not 8% stat interest or court fees. Asks me either to sign or call to discuss.

 

Have heard nothing from court re: stay being lifted.

 

I am assuming First National have not entered defense.

 

Questions.

 

1. Should I hold out for stay to be lifted.

Or

2. Try and negotiate with solictors

 

Any advise please.

 

Kindest regards

 

Dee

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Thanks Chris

 

Am I to assume that the Solicitors have not filed a defense and that they do not know the Court has applied for stay:???:

 

Regarts

 

Dee

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I'm not sure about them not Knowing about the stay. I think they probably do, and it would be wise to go along with that premis. It's all part of the game I think, they have to show the court that they have tried to resolve this issue without wasting the courts time. You have to make a decision now (1) Take the offer (2) Accept the offer as part settlement and continue to court for the remainder (3) Try and reach a negotiated compromise eg: Take offer and court costs. Its completely upto you, but can't you smell the victory in the air. Take some time and think about your options. Whatever you decide to do will be the best thing for you.

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Hi

 

Update -

 

Stay has been lifted and transferred to Teesside Combined Court, First National have filed their defense and I should recieve shortly.

 

Rang their Solicitors yesterday to negotiate (Twice) Someone was supposed to ring me back but surprise surprise, no one has.

 

Have to wait for defense now I suppose.

 

Kindest regards

 

Dee

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Recieved notification from court dispensing with allocation questionaire and including their 4 point defense.

 

But, it doesn,t tell me what I should be doing now.

 

Urm:rolleyes: What should I be doing.

 

 

Kindest regards

 

Dee

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I've just been on a mission to answer your question, and guess what I found?

 

Have a look here its cool:D

There is quite a bit of reading material

 

Put it into your favorites..

 

Best regards

Chris

 

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html#post436526

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Hi

 

Have that link in my favourites, and also continue to update myself on this site.

 

Viewed with interest threads below.

Allocation Questionnaire - Dispensing With the AQ

Is your court dispensing with the Allocation Questionnaire?

Allocation Questionnaire - Dispensing With AQ: Action to Take

New---after 28 Days - Maybe No Aq!!!!!!!

 

Can,t find answer to my question re:

 

I have recieved notification of transfer to local court and that AQ be dispensed with.

 

I have not received any further directions, hence

 

Do I now wait to hear from the court or should I be doing something else.???

 

Apologies if I appear stupid, but I am getting really fed up with this now, as other claims on going which are getting stayed and lot happening in personal life at at the moment.

 

Sometimes think I should just have accepted their offer.

 

But then I change my mind againicon12.gif

 

Need kick up bum todayicon11.gif

 

 

Kindest regards

 

Dee

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Thanks Chris

 

Will do Monday.

 

Need to give myself a good thrashing over the weekend, to get my self motivated and positive again.

 

Kindest regards

 

Dee

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