2nd Offer From Halifax!!!

[leebot2004]

I have sent halifax my letter from the templates asking for all my charges back which amount to just over £2300. They sent a letter offering me £273 and for me to sign and return to them.

 

I want to know is there a template letter where i can say i accept the offer but i will be going to cour for the other £2000.

 

Can anyone help me out on this?

 

thanks

[Bovvered]

Main thing is don't deviate from your timetable and go ahead and send your Letter before Action as planned. You could add a bit saying you accept their offer as partial refund, but that you still expect refund in full. I did that with Capital One, but I ignored partial offer and pressed on with LBA and subsequently moneyclaim with Halifax...

[jonni2bad]

Start with something like this.......

 

Thank you for your reply dated XXXXX.

 

I respectfully decline your offer of settlement and request, once again, that you return to me ALL charges made on this account in the last 6 years, totalling £XXXX.00, by way of personal cheque.

[leebot2004]

thanks for that, i will send the letter by 1st class recorded and stick to my time table, i will keep you posted on the way things progress!!!

[morleywhite]

I just added this to my L B A letter

 

on the ( date ) you made me a full and final offer of £273.00 .Unfortunately i find your offer of £273.00 totally unacceptable as full and final settlement, although i would accept this as part payment ot the charges levied towards me .

 

 

hope this helps and keep going you will win .

[Julietm]

I sent two letters by recorded delivery and on the website they showed as not yet delivered, however when I rang royal mail and spoke to someone they had been delivered the next working day to when I posted them so might be worth a quick phone call to check that your letter has been signed for.

 

Juliet

[leebot2004]

I sent my LBA to the Halifax and the 14 days was due to expire tomorrow. Today i rec'd a 2nd offer letter from Halifax of £819, my 1st offer was for £273 and i told them to stick it!

 

My total request was for £2300 worth of charges.

 

The letter read

 

Dear Mr xxxxxxxxxxxxxxxxx

 

Thanks you for your recent letter. I attempted to call Mr xxxxxxxxxxxxxxxx today, but was unable to establish contact. On calling the house number and mobile number i was directed to voicemail services. For reasons of security, i did not leave a message.

 

I am sorry to learn you are unhappy with our initial offer to refund £273 worth of charges. Blah blah blah

 

I am prepared to increase my offer to £819 in full and final settlement. I will reiterate that future valid charges will stand and we reserve the right to close your account if you do not manage it correct. If you are prepared to accept this revised offer please sign and return the enclosed acceptance for in the pre paid envelope provided

 

blah blah

 

yours sincerely

 

Alan Greig

Senior Customer Relations Manager

Customer Relations

 

My question is do i still commence with court proceedings tomorrow as per my original letter, or do I send another letter kindly accepting their offer but i will pursue the remaining amount in court if i do not receive a cheque within the next 7 days? hope you guys can help and give me some advice

 

Lee

[jonni2bad]

Threads merged - please try to keep posts together for this claim.

 

You can now start you claim without responding, since they did not offer the full amount and the deadline will be expiring anyway.

[leebot2004]

sorry about that,

 

i will go onto moneyclaim tomorrow and start the ball rolling, i will keep you informed