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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Chad v Capital One ** WON**


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Hi folks

 

 

I have worked my way the process of re claiming charges from capitalone.

 

They offerred me £80 from the £200 charges they have charged me. I acceppted it as partial payment.

They said that the will refund £8 per charge has the believe the £12 a fair price.

 

Any way tried to reclaim the difference and have handed in the N1 form in court two weeks ago.

 

Can anyone tell me how long i have to wait for a reply.

 

Also their is a strong possiblity that the interest i have claimed on the N! form is incorrect. Can i amend it at any stage.

 

Any advice is welcome.

chad

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Please folks

 

Any help would be welcome.

 

Can i change my claim amount after i have handed in the N! form to court?

 

How long do i have to wait for next step?

I have handed in the claim form two weeks ago.

 

Thanks folks

 

Chad

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Hi Chad Crap1 payout about 21 days after you file N1 at court if you have worked interest incorrectly they will send an offer on their figures or if yours are less on yours.

 

My payout was 23 days after filing and they paid £1660 for charges and contractual interest

 

all the best dpick:D

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Thank you all for your advice, i have today received a letter from Crap 1.

 

They are willing to pay me all that i asked for in my claim form, even the bits that are not claimable. Lucking me. Just going to wait for the cheque to arrive before informing the courts.

 

It took exactly 3 weeks from filing the N1 claim in court to receieve the letter saying they will pay.

 

All that hassel and i got what i asked for, can't beleive they did not settle earlier it is bad service which has cost them more by making me go to courts.

 

Thank you again. Keep going the light is there.

 

Chad

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Well done Chad . . . congratulations

 

Don't forget the survey and a donation to keep the site running..

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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No worry will make a donationas soon as i have the cash.

 

I never believe it untill the cash is back where it belongs.

 

Site has been helpful and supportive.

 

 

Thank you again

Chad

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Your welcome . .will you be sticking around?. . this site is adictive. .

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Yes i will still be around.

 

This site is very additive, i have few others to tackle still.

 

GE money can't provide any statements, i have no statements so am a bit stuck what to do next.

I have estimated charges for every mont the account was active. but noe reply. Do not want to go to court with estimated charges.

 

Citi card trying to get statements but had no bank account number so that is taking longer.

 

Then finally Lloyds TSB, they said no so sending them one more letter then i am filling N1 next week.

 

But my main concern is that alot friends and family i try to help give up the fight really easy so convicing them to pursue the claim is giving me headaches.

 

Also some of these companies that have been set up to claim the charges back for people seem to be giving mixed advice. One company told a friend that they can't claim against credit card companys.

 

so yes i will be around fight the cause and helping people along the way. It is easy money when you know what steps to follow.

 

chad

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With GE Money, i have a number you can try. I am at work so will post next time i'm on here. The girl on this number seemed very helpfull with looking for the data.

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Yes please UK

 

 

Thanks that would be fantastic a number to call.

 

Any advice on Lloyds TSB, i don't want to wait. I think i will send one more letter giving them seven days then file N1. what you think?

 

Chad

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