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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LS123 V Barclaycard ** WON **


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Dear all

 

I am just at the stage where Barclaycard have today have acknowledged my claim on Money claim.

 

Does anyone have any words of wisdom/advice or do I just sit it out until I receive a court date.

 

I can't see many sucesses on here for Bcard - feeling a little nervous now! Lol

 

LS123:roll:

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There are quite a few succsess threads, they are in the process of being moved to the succsess forum.

 

There is not a great deal you can do for now.

 

But if you have a read around the threads the chances are you will come across some winners, and some others who are at the same stage as you.

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Dear all

 

Does anyone know how the commencement of the OFT case will affect credit card claims? I have read the thread whereby it says that individual courts will decide whether to hear Bank Charges cases now or wait till after ruling has happened - will that be the same with Credit card cases?

 

Many thanks

 

LS123:confused:

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HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Just checked my moneyclaim on-line and Barclaycard have today filed a defence - so I guess I just wait and see what happens now once allocated to my local Court (Southend)

 

Just want to get this one over and done with - it seems like it's been ongoing forever :confused:

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Think what the poor bank charges peeps are feeling, especially those that have been waiting for a grouped case to come along, and are now being stayed, for an undetermined amount of time!

 

Peter

 

good luck though!

Sign my petition to the Prime Minister here:

PETITION

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Peter

 

!!!WON!!!

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Hi Peter

 

Yes I have 2 bank charge claims as well that were already stayed until the 13th September before the OFT announcement, so goodness knows when they will be stayed till now - so I know exactly how people are feeling.

 

This Barclaycard has been going on the longest - Nov last year - aarghh!!

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Be interesting to see if you get another Stay then - because in my eyes, that surely IS an abuse of the Human Rights Act and your allowance to have a fair hearing in reasonable time.

 

Worth reading up on the new Anti-Stay procedures for your Bank dates!

 

Good luck!

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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Hi Peter

 

Yes I have 2 bank charge claims as well that were already stayed until the 13th September before the OFT announcement, so goodness knows when they will be stayed till now - so I know exactly how people are feeling.

 

This Barclaycard has been going on the longest - Nov last year - aarghh!!

 

Barclaycard/Barclays have been by far the worst of all institutions to deal with. They're certainly living up to the rotten reputation they earned as a result of the 'Whistleblower' programme earlier this year. The more arrogant and stalling their behaviour the more determined I am to win! I shall be issuing a complaint to the FSA and ICO and feel a ...

 

WASTED COSTS ORDER coming on ...:lol:

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Received a copy of Barclaycard defence in the post yesterday - all seems quite standard stuff. Case now transferred to local court so I will see what happens now.

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Received a copy of Barclaycard defence in the post yesterday - all seems quite standard stuff. Case now transferred to local court so I will see what happens now.

 

I'm right behind you ... just waiting for Barclaycard defence for my own claim. Good luck:)

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Had a letter yesterday from Southend Court to say that my Barclaycard claim had been stayed pending results of test case! Will be applying for removal of stay - fingers crossed!

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I saw in a post with all the courts on it that Southend are staying ALL cases as a matter of practice.

 

This should make removal slightly easier, as it hasn't been as a result of the CCard company asking for it.

 

Good luck LS

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Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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Well, the £35 stay removal fee cheque has today been cleared through my bank account - so hopefully I will hear something soon as to whether the stay has been lifted or not.

 

Fingers crossed

 

LS

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Hello

 

I have today received a letter from Southend court as below:

 

The hearing of the claimants application for stay to be lifted will take place at 12.30 on the 3rd October at Southend County Court..

 

Anyone know what to expect and should I send anything in advance?

 

Many thanks

 

LS

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  • 1 month later...

Settlement letter received and returned on Monday so just awaiting the funds now - court date was tomorrow so very relieved not to be going.

 

Many thanks to all that have helped me along the way

 

LS

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Settlement letter received and returned on Monday so just awaiting the funds now - court date was tomorrow so very relieved not to be going.

 

Many thanks to all that have helped me along the way

 

LS

 

 

No surprise really that they didn't want to go to court, wasting your time ... WELL DONE :D

xxx

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