GMAC are still as nasty and devious as ever

[rodgethedodge]

I'm finally getting out of my GMAC mortgage, and to be honest if the redemption penalties hadn't been so high I would have done so before and then claimed back the penalty. However, as the figure was over 5K I didn't want to risk a non-small claims route.

 

So, having gotten a new mortgage offer, I sent all the forms and deeds off to my new lender's solicitors and got an initial completion date of mid-June. (Unknown to me they then sat on the case and did nothing, because one of the muppets was on holiday and didn't pass it to anyone else:evil: ).

 

So, I had already warned GMAC that completion may be at or about the same date as my monthly payment. The chap said that was no problem and if it didn't complete I could pay by debit card over the phone. In any case he said, it would be added to the redemption figure. All sorted? Not really...

GMAC hadn't supplied the redemption statement and of course the solicitors were also buggering about, so I couldn't complete by the end of June either. Instead of calling or writing to me, GMAC just applied a £50 penalty to my account and then posted a missed payment on my credit report. What a slimey, underhand, vindictive lot they are.

 

I'll still try and claim back the £50 but surely 14 days does not constitute a missed payment? The woman I spoke to wouldn't budge and insisted they had to put that on my report.

Thoughts anyone?

Any help much appreciated