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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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anyoldnamewilldo


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Hi, Im approaching the forty days I gave Alliance and Leicester to forward my details. They asked for 10.00 pounds for the info and I sent it but the info has not been forthcoming even though they have cashed the cheque. I take it that they reject the call for them to reduce charges to 12.00 pounds an item as they are still using every opportunity to rack up every penny they can. I was 2.00 short of a direct debit amount and they sent it back charged me 34.00 and then 25.00 for the 1st day overdrawn, it took me more than 2 days to realize this and so they charged me another 25.00. So thats 84.00 for a 17.00 direct debit. Bit heavy dont you think? Any one know how long they usually take to send info? Is there a calculator for working out interest? I didnt realize the scale of this thing till I found this site. good luck to everyone

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Hi

 

A&L seem to react differently to everybody - my statements took the full 40 days but on all other letters they have answered promptly. Other people have had no replies.

 

Firstly go and read Frequently asked questions and step by step instructions - and glance at all the letters in the library. Keep reading this thread and other bank forums as well. I would advise to do all this now so you are prepared.

 

Then if you need help - we are all here.

 

You will find this will take over for a while !:D :D

 

best of luck

 

jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Hi AONWD, sorry about the abbreviation.

ITS important that you read the FAQ's here .....................

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

The templates you will require are here............

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

The site map is hear.............

 

http://www.consumeractiongroup.co.uk/sitemap.php

 

Your calculator is hear..............

 

http://www.consumeractiongroup.co.uk/chargeinterest.php

 

Regarding this : "So thats 84.00 for a 17.00 direct debit. Bit heavy dont you think? "...................Bloomin ripoff :o

 

Finally regarding " the scale of this"...................if I can do it so can you (I ASSURE YOU), I have followed the step by step method on this website and recieved a ton of help, you will too.

 

Wishing you all the best - William :)

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