Warranty Issue

[bluenose1966]

Bit of expert help required please !!,

 

Purchased a car from a franchised Ford dealer in April, the car was a VW. I have since had a battery fail on the car and have asked for the garage to pay for a new battery. They tell me that the car was sold without a warranty, on the invoice it does say No Waranty, but, I was under the impression that this was a franchised warranty they were trying to flog me during negotiations - £600 worth !!. So I politely declined there all singing/dancing £600 warranty. I have pointed out the sale of goods act ie 3 months warranty on any vehicle purchased, but they say they are not interested and anyway a battery would not be covered anyway. I have pointed out that the battery problems started about a month after sale but they are not interested. Unless I am advised otherwise, I firmly believe that I am 100% correct on this consumer point but would like some advice to take things further or any observations that anyone may have ?

 

Many Thanks..............

 

ps. I Love A Battle !!

[rippedoffagain]

Bit of expert help required please !!,

 

Purchased a car from a franchised Ford dealer in April, the car was a VW. I have since had a battery fail on the car and have asked for the garage to pay for a new battery. They tell me that the car was sold without a warranty, on the invoice it does say No Waranty, but, I was under the impression that this was a franchised warranty they were trying to flog me during negotiations - £600 worth !!. So I politely declined there all singing/dancing £600 warranty. I have pointed out the sale of goods act ie 3 months warranty on any vehicle purchased, but they say they are not interested and anyway a battery would not be covered anyway. I have pointed out that the battery problems started about a month after sale but they are not interested. Unless I am advised otherwise, I firmly believe that I am 100% correct on this consumer point but would like some advice to take things further or any observations that anyone may have ?

 

Many Thanks..............

 

ps. I Love A Battle !!

 

Get a new battery fitted. Bill the dealer, sue if they don't pay up. You could try Trading Standards.

[bluenose1966]

Just had a couple of replies on another forum that I don't stand a chance as a battery is a consumable item . If this is the case then so be it,but, the garage has written on my invoice NO WARRANTY and like I say he has sited this. I don't think he can do this ?

[MARTIN3030]

I agree with the earlier post that a call to your localTrading standards would cost you nothing.

I think its right that Batteries are not covered certainly not on second hand deals.

They could do it as a goodwill offering,if this is part of a chain of dealerships you could write to their head office and as them to look into it as a P.R. exercise.

[Zamzara]

I think it depends on the age of the vehicle, price paid, and how it was described.

 

They are wrong to rely on a 'no warranty' clause, but they may have a case for claiming it is a consumable item.