40 days - banks fighting back

[summersunt]

I am so sick with this 40 days gumpf the banks are claiming it takes to print a few pages of paper.

 

As a colleague of mine so astutely pointed out - it does not take 40 days to print a few sheets of paper....printing paper has never stopped banks letting you know that you have charges in the past!

 

The 40 days has also not stopped Halifax (and Lloyds) taking my £10 cheque.

 

I know they are fighting back by stonewalling and claiming interest of my £10 whilst they continue to charge me everytime I just about seem to make it out of the red they haul me back into charges limbo.

 

I wanted to know what people have been doing to get around the 40 days hurdle....

 

thanks in advance!

[**Tilly**]

im afraid the 40 days is the longest wait you just got to sit back and wait

you might be lucky and get them before hang in there

[moneyhelp]

*Rant on*

 

I know how frustrating it gets, geeez if I go overdrawn by a penny, there's a letterdropping on my mat the next day and a 30 quid charge within hours... makes my blood boil :-x

 

Just try getting ANYTHING out of them, not just statements

 

*Rant off*

 

[mixman]

Please advise me.My 40 days were up last week,nothing from the Halifax.Sent my letter along with payment regiistered post.They signed to recieve it,got confirmation.Haven,t cashed the cheque.Last week i sent them a further letter registered,to remind them that under the Data Protection act,that they had broken the agreement of supplying me with my info in the 40 day period.i gave them a further 7 days to respond to me otherwise i would be taking the matter further,no reply,nothing.

What do i do next

[raminco]

Ring them. Thats what i did and got the list of charges within days.

[mixman]

thanks raminco,been thinking about it,will do tomorrow

[sea-sidelady]

If you get no where on the phone, you will need to send the non compliance letter...

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

[summersunt]

Ring them. Thats what i did and got the list of charges within days.

 

I have been, that's how i found it takes 40 days

[summersunt]

If you get no where on the phone, you will need to send the non compliance letter...

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

 

THANKS! I will get these printed off and completed tomorrow.

[summersunt]

*Rant on*

 

I know how frustrating it gets, geeez if I go overdrawn by a penny, there's a letterdropping on my mat the next day and a 30 quid charge within hours... makes my blood boil :-x

 

Just try getting ANYTHING out of them, not just statements

 

*Rant off*

 

 

Honestly! I actually called and mentioned this point in a rather heated discussion. To which the customer service advisor (the worst I have ever come across) patronised me and my money management skills. I told her that if banks didn't like it then they ought to be put a stop on card payments going through - which they seem to be able to do at any other time.

[moneyhelp]

Yes, I have had this argument to, then again where else would they make the billions they make out of us?!

I'm just so glad that all this re claiming these unlawful charges has seen the light of day. These banks have made millions of people's lives hell with these ridiculous charges.

 

I for one will be shouting from the rooftops about getting OUR money back

 

Get that compliance letter in the post first thing and don't let them get away with not sending them. I for one am going to be the biggest thorn in my local Halifax's backside

 

In fact I already am

 

Good luck with your claim and have a click for listening to my ramblings hahaha

[ADavies]

Hi

 

I have been having the same problems, sent off letter with cheque and after 40 days heard nothing, so went and sent Andy Hornby a email back last week, stating that they have not complied etc ... and he has got till this Thursday (7th) to either respond to my email or i should have had my statements. if i do not reecive my statements by this time i will be sending the non compliance letter off also. in the meantime whilst waiting for a response from him i called the Halifax .. this was a much use as a chocolate teapot i was put on hold for about 20 minutes then they came back on line and said no sorry we can not do anything for you and that i had to just wait ... so i am now counting down the days till the 7th if not had anything yet again will send off non compliance letter and also inform the information commissioner ... good luck people !!

[nobodys fool]

Its also potentially pushing things legally with them cashing the cheque immediately with no intention of providing he service until a few weeks later.

Its dubious practice for any business.