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What next? - ABBEY


stevie-on-tour
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Hi allHave now received all back statements after sending letter to the Data proctection manager(replied back in less than 40 days). Now how do I go about my 2nd letter - asking for a full refund on all my charges. Do I only ask for all money(charges) that where debited from my account at this stage,ie just by adding the total amount debited.And where do I send the 2nd letter - Local branch or Head office?Cheers Stevie

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