Reynolds vs lloyds tsb

[daza]

Hi,

 

I need some help please.

 

I have submitted my claim and give them 14 days to pay back my charges after the initial we dont agree letter from them but that was now over three weeks ago and i havn't heard from them since.

 

I have tried phoning them but can never get through to the number on the letter.

 

What shall i do next? Resend?

 

Cheers

 

Daz:?

[Gooders]

Daz,

 

This is standard. I sent my preliminary request and got a "we do not agree" letter back. The important thing is to stick to the scheduled timelines as laid out in this forum. You gave them 14 days in the letter and now its onto the next stage. Send them a LBA giving a further 14 days to contemplate before taking it to court. My LBA was ignored and I wrote a letter at the end of that deadline expressing my dissapointment and confirming that action will be initiated ( a nicety and not required!!!!).

 

So in short:

1) Send LBA in soonest with attached schedule of charges.

2) wait 14 days for any response.

3) Start getting together your POC for eventual court action.

 

MOST IMPORTANTLY FOLLOW PROCESSES TO YOUR TIMELINE AND NOT THEIRS!!!!

 

See this link for the simple step by step details: http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

However, it is worth spending a few days trawling this forum so that you are sure what you are claiming and how (probably best done before LBA) eg Compound Interest, un-authorised interest Vs authorised interest Vs S69 8% interest etc. There are arguments for and against all these so it is well worth researching the details so that you are confident.

 

A good spreadsheet to calculate and display your charges and interest is here: http://www.consumeractiongroup.co.uk/forum/general/51736-excel-contractual-interest-spreadsheet.html?highlight=mindzai

 

Most importantly do your research and follow the step by step guides in the FAQs section and make good use of the templates in the library.

 

Hope this helps:)

 

Gooders

[daza]

Cheers mate.

 

Thought that would be the the sort of thing to do.

 

Just wanted some advice thanks.

 

Much appreciated. Daz

[Gooders]

Daz,

 

No problems, just remember to follow the processes and templates n this forum as they have been proved to work. Good luck.

 

Gooders

[daza]

Allright all,

 

Getting close to the 14 days after i re-sent yhe LBA.

 

I think i dropped one though by not sending it recorded?

 

I sent it to the address on the not interested reply that i recieved ANDOVER somewhere it was.

 

Did i send it to the correct address?

 

Cheers Daz

[daza]

Can anyone help please?

[BARTY]

Hi

Andover is the correct address.

Give them the 14 days then start the Court claim.

Good luck, let us know how you get on.

Barty:)