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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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*1 won 1 awaiting judges order to throw out defence*


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Hi everyone

can anyone give me some advice please?

i have filed my mcol on line on the 14th/5/07 and for some reason i have not received any kind of acknoledgement of claim i guess this is good news i hope.

has anyone else had this happen?

what should i do what is my next step?

cheers hope someone can help.

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Hi everyone

can anyone give me some advice please?

i have filed my mcol on line on the 14th/5/07 and for some reason i have not received any kind of acknoledgement of claim i guess this is good news i hope.

has anyone else had this happen?

what should i do what is my next step?

cheers hope someone can help.

 

This link will explain all here

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Well here it goes, you completed MCOL on 14th you give then 5 days for it to be deemed served, that brings you to the 19th, so it should have changed to served, then they have 14 days to acknowledge, in my case they did it in 1 day, but on others they havent done it till day 14. So then you need to give them a further 14 days to enter a defence.

so that will bring you to the 17th June.

 

It is not unusual for MCOL to not update on time, as they are very busy so give it till tomorrow and then phone them they are very helpfull and nice, i phoned them a couple of times and they were lovely.

Caz Hope this helps:p

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  • 2 weeks later...

hi everyone

just to let you know have just checked how my claim is going on mcol and they have just acknoledged 1/6/07 so what will happen now? does anyone know?

all help will be appreciated as i will know what is going on in my other claim i have got going on at the same time against them

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You wait AGAIN for them to defend, when they do you will be sent a copy of their defence

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

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.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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just got my acknowledgment of service from barclays today rosemary treves brown acting as solicitor for them (anyone dealt with her yet).

what happens next.

any ideas what i should do now?

how long have they now got?

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Thanks for that saintly 1.

a problem i have i only printed one copy of my soc thought i would do another if i had to when i got to this stage however noticed when i was doing my second claim against barclays that the interest changes by the day, does this matter? if so what can i do to get the one that is the same as the one i sent them if anything?

cheers for the patience everyone.

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  • 2 weeks later...

they tend to only think of settling once you actually have a court date ... You will get a Notice of Transfer to your local court then it depends how how busy your local court is as to how long it will then take to get a court date through

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cheers saintly 1

thought they might have paid before this!!!!

oh well keep going i guess (as if i would even consider letting them off the hook with my money the robbing so and so's)

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hi everyone

just to let you know and keep you updated with my progress so far.

barclays have today defended my second claim against them and have still not heard anything from the courts regarding my first claim against them which they defended last week, any ideas how long it takes usually to hear anything from the courts?

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Nicethan,

 

It 'll depend on your Court and how the Judge decides to proceed.

 

I heard today from my Court that the next available dates for my preliminary hearing are September and beyond.

 

Good luck, Slick

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Cheers saintly1 and slickwilly132 for the encouragement and advice will keep you updated with it all as it comes in just wish they would pay now (must fight on) good luck slickwilly132 with your case hope it dont go to court though for either of us!!!! keep me upto date with yours if you hear anything please so i can get a feel for what there upto if you dont mind??

cheers nic

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