Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

megga charges ****WON****


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6175 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

the charges are £7955 for 52 months, i have added the 52 months together and divided it by 52 to get amonthly average then multiplied it be 8 and added it to the origional sum which comes to almost £9000 without interest (they didn't send me a full 6 yrs statements)

help needed!999

Link to post
Share on other sites

The biggest successful claim to my knowledge is over £34K. However the analysis of you arithmetic makes absolutely no sense. Can you explain why you have applied the multiple, with this size of claim you will need detailed analysis of factual charges, not a figure plucked from the ether.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

Link to post
Share on other sites

i was only given 52 months statements from the bank instead of the requested 60. i was told by a colleague that i should estimate the charges for the missing 8 months by gaining the average monthly charge and mulyiply this amount by 8.... is this not right, i am about to complete the N1 form and was wondering if this was ok and how to put it down, should i just claim the 52 months????

help needed!999

Link to post
Share on other sites

OK I am with you now. As they have failed to fulfill the S.A.R - (Subject Access Request) then yes you are correct with you method of calculation. This will be a protracted claim because of the significant amount, but I am sure that ultimately you will be successful. Doubtless you realize that you willnot be able to use small claims route because of the amount, but this has certainly not been a factor in other cases. I hope you make swift progress, good luck with your claim.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

Link to post
Share on other sites

There is enough experience and advice on this site to support you all the way. Remember it is in the Bank's interest to delay, confuse and intimidate, so just stick to you timetable and crack on!

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

Link to post
Share on other sites

i have decided to make my claim easier by not adding the estimated charges for the missing 8 months statements. can i ,make a seperate claim for the rest? will it make a difference if the amount i claim on the N1 is different from the 3 letters i have sent. i have completed a new schedule.... help i'm out of my depth!!

help needed!999

Link to post
Share on other sites

Ok that will be fine, the amount on your legal claim is the crucial amount and it will not matter that it is different from the amount in your previous correspondence.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

Link to post
Share on other sites

:p ok, been to court and filed my claim for £9222.84. it cost me £250. i will be looking for more help when i get to the next stage but for now thank you all very much for getting me this far :D

help needed!999

Link to post
Share on other sites

You will be playing the waiting game now, but well done for grasping the nettle. Do you have a parachute account?

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

Link to post
Share on other sites

i was told by a colleague that i should estimate the charges for the missing 8 months by gaining the average monthly charge and mulyiply this amount by 8

 

In my opinion this is the wrong way to enter a serious claim and I would expect that Lloyds defence will point out that there is no basis for part of your claim.

 

A much better route would have been to have issued a claim for the charges that you have evidence that you have incurred and also taken action against them for their DPA non compliance.

 

But what is done is done

Link to post
Share on other sites

nicsussex I don't think you have quite followed the posting clearly.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

Link to post
Share on other sites

No sit tight, there is alot of time when absolutely nothing happens. Have you asked the bank for your 't & cs', they should provide them, all part of the service.

 

It is a good policy to keep the bank personel on side, it is the Financial Megalith you have in your sights!

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

Link to post
Share on other sites

  • 3 weeks later...

LTSB have until tomorrow to file a defence, and yesterday they put £750 in my account and i recieved the standard letter as this being full and final settlement... i have sent the templet letter accepting the sum as only part of the total and informed them i intend to proceed in court, do i wait for a letter from court or do i ring them tomorrow!!

help needed!999

Link to post
Share on other sites

Hi

I would give them a few extra days, and also have a read of this:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=13

 

Good luck, let us know how you get on.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

Link to post
Share on other sites

Suzanne I just wanted to let you know I think you're doing really well, it can be really daunting taking on the banks.I've successfully managed to get all my charges back from various bank accounts & credit cards. Now I'm helping my auntie get her charges back from Lloyds & her claim will be around the £9k mark, so I'll be watching your thread with interest.;-)

Halifax 1

WON - £1,355.49 21/07/06

MINT

WON - £273.81 14/09/06

First Direct

WON - £913.50 01/09/06

Capital One

WON - £130.13 03/11/06

Halifax 2

WON - £188.03 01/12/06

 

Kensington Mortgages ERC

MCOL for £6,204.39 Discontinued

Halifax Mortgage Admin fee

WON - £10.00

Direct Line Mortgage Redemption Fee

WON - £99.00

Halifax 3

MCOL for £109.01 reg 07/03/07

 

http://petitions.pm.gov.uk/redemptionfees/

Please sign this petition x

Link to post
Share on other sites

i have contacted the court and lloyds tsb have put in a defence and they are sending me the AQ. how do i inform the court that the bank have paid £750 into my bank ? is there a templet letter?

help needed!999

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...