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moddy v Nationwide


moddy
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Hello all, firstly great site, and so happy for everyone that won over Nationwide,

 

My 1st letter and page of charges is being sent tomorrow. I had kept all my statements since my account was opened with Nationwide in 2003, so no need to take the first step in retrieving all my statements.

 

I am claiming for £938.15, so will keep a record here of what happens.

 

Its great knowing theres so many here for support.

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Guest ChloeJane

Hi Moddy!

 

It is a great site!!

 

Just thought I would add a few links you might need or want.

 

This is a great link ! - tells you all the steps and sort of what to expect.

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

This link is the A-z guide!

 

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

The link to the step after you have so kindly asked the bank to refund your monies and they are being a bit stubborn is below.

 

( but lets hope they see sense and just pay you!)

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

 

Good luck with your claim!!

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Thanks for your reply, and the links help out alot,

 

This morning I received a reply from Nationwide to my first letter, along the lines of..

 

Feedback is invaluable..

Not intentions to make things difficult..

I agreed to abide ny terms on account opening..

Unfair to other members to refund me..

 

So this a template letter everyone's getting,

 

Two can play that game aswell,

L.B.A. getting sent tomorrow.

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Got the same letter, i especially like the bit where they say they are grateful for the opportunity to explain the rationale behind their charging policy.

A breakdown of the charges would be better, after all thats why we're all on this site!

Good luck

:)

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