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Sgt B Vs Halifax


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Hi everyone,

 

This is my first posting, so here goes

 

I have just started pursuing the Halifax for the charges made against my account. I started by calling the Halifax direct and requesting my statements for the last 6 years. I was promised details of charges made against my account but not the actual statements. Should I have sent the SAR? and would this have detailed all transactions? Just one more thing I have held my account for 12 years how do I claim for charges if they do not have the records to produce?

 

Any advice would be greafully received.

 

Anyhow, just for once it feels pretty good to be chasing a bank for money... others will follow.

 

I will keep everyone posted.

 

Onwards:) :) :)

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Dont worry they have the statements, least for 6 years they have to, by law, but send the SAR in the template section, cos it means you want all the statements since the begining :) & they are legally bound to send them.

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Dont worry they have the statements, least for 6 years they have to, by law, but send the SAR in the template section, cos it means you want all the statements since the begining :) & they are legally bound to send them.

 

Brit,

 

Many thanks will post SAR in today and then await with anticipation.

 

Once again thanks for te advice.

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