Guinness v Nationwide **WON**

[guinness]

2 payments now show on my account as Refund of interest

total: £1950.00 approx and 1 showing as cash credit £505.00

which is equal to Interest plus Court fees.

Will sort my Paypal accout out as I had problems

getting it to work a month or so back and then

donation will be on the way. Thanks to all on this

site.

Will fill in survey as well.

[Paul65]

well done,

[ElsieLC]

Hi Guinness - Congratulations! I'm delighted for you - seemed to come through very quickly - did they not even say they were going to defend? Gives me hope that I'll get mine within a few weeks - keep your fingers crossed for me? PS Thanks for all the help and advice you have given me. Elsie

[guinness]

Thanks Elsie hopefully yours will be on the way soon.

I rang the Process Office last Wednesday who said the

notice of claim had been served but they had not heard

back from NW. No details on the online claim site either.

On adding up the refund amount, interest plus Court fees

refunded is accurate to the penny but the 2 refunds of

interest ie the penalty charges is £1945.50 where as I was

claiming £1954.50 so £9.00 short. I think this is possibly a typo

on their part but am not too worried about it. However I have

still one returned DD fee of £30.00 which came out a few

weeks ago. I will get in touch with them in regards to this.

If they refund if then and only then will I inform the Court that

I am satisfied with the out come otherwise I will chase them for

the £9.00.

[Guest willowb]

I can't believe how quick that was!!! RBS take millions and millions and millions of years to pay out:(

 

WELL DONE HONEY!

 

Wxx

[guinness]

Donation on its way today!!

Great site

Great help from all concerned

again thank you to all.

ps. keep up the good work on this site Dolly

[ElsieLC]

Hi Guinness, any word of them closing your account? I haven't got my 30 days notice from them yet. I was wondering if they had realised that they are cutting of their nose to spite their face! I got a leter from NW telling me that my money was being refunded but not the full amount I was asking for (they were about £6 short) and they also said they were cancelling £80 in pending charges. Do you think they have had a change of heart? - unlikely I know but you never know!!!!!!!! Elsie

[guinness]

Got my letter about 2 days ago. letter dated 20/09/2006. I have until the 20th

of October to pay off my overdraught and then the account will be closed.

Not too worried as i am only about £45.00 overdrawn however there was a charge

for a returned DD just after I filed my claim and the letter they sent says they

have refunded one amount but on adding up the credits to my account they still

owe me £9.00. I am going to write a letter to them pointing out their mistake and

asking them to credit the £30.00 penalty charge, if they agree to refund then o.k.

if not then off to court again. This time i will ask for 15 hours of my time

just to concentrate their minds. Hopefully they will just credit the

£39.00 without any hassle

[Oldandslow]

Congrats Guinness and Elsie. This confirms my hope that I could get my girlfriend her money back, was worried that it didn't apply to N.I.

 

Happy New Year.

[guinness]

Thanks Oldandslow the process takes a while but is pretty straight forward

once you get your head round it. There is plenty of help on the site if needed.

If you have any questions feel free to send me a private message.

[Dorisandthehoff]

My sister in law took Nationwide to court recently.

 

She was £500 overdrawn due to charges alone but had already taken out another bank account for her wages to go in as she could not afford to loose her monthly wage in one go on Nationwide charges.

 

We wrote asking for a list of charges and got six years statements, these added up to £2300! She wrote the letter asking for the money back and got the usual blurb about how their charges are fair and she knew what she was signing up to etc, they then said they would investigate (stalling for time).

 

The next letter said they had investigated and they still deemed their charges were fair and if she wanted to she could take this up with the Ombudsman.

 

We took them straight to court on Moneyclaim which cost £120. The first thing they did was to get their solicitor to state they would be defending the claim in full (another scare tactic) and then yesterday (5th Jan 2007) approx three weeks after the court letter went out they wrote saying they had looked into the matter again and refunded £2000 onto her account! They have, she is now £1500 odd in credit!

 

She then got another letter today saying that as she has proven she is unable to abide by their Flex account terms and conditions they are giving her 32 days notice to close her account and all of her loans and overdrafts will have to be paid in full by that date. This of course does not matter in her case but means it is definently worth having an alternative bank account in place!

 

Another justice for the little person against these bloody great bullies!

[guinness]

Well done on getting the £2000.00 back off them. Make sure you get

 

everything that they owe you including court costs. Write telling them

 

the claim will not be stopped until you have all YOUR money refunded.