Charges to my account and ringing them up

[lee2006]

Hi

 

I got my statement and i've been given charges of £140 of charges but from what i can see i went overdrawn so they charged me for that and charged me for being overdrawn, then they charged me for a direct debit they paid whilst being overdrawn.

 

Anyway i plan to ring them tommorow but im sure they wont want to take the chrages off, but i was thinking of saying, well can i have the address to claim them back thru court then and see if they give anything back then.

 

Has anyone got any tips on what to say to get them to give my money back?

 

Lee

[Lula]

Hi Lee, it very much depends on the person that you get, i would say that you have a very small chance of getting about 30 quid back and then they will make it sound like they are doing you a favour, I would suggest that you read the FAQ's and get your statements to gether and you can then claim ALL of your bank charges back

[lee2006]

Thats what i plan to do but because of these charges i wont have enough money this month and will get more charges and it will escalate and i dont want to mess all my finances up over this.

 

Lee

[Bigmac versus]

Hi Lee you really need to read the FAQ's and start by sending the SAR, this will give you the info required to start your claim, (£10) you could phone them and chance your arm but as Lula says it is more than likely to fall on deaf ears.

Good luck

[lee2006]

I've done a claim before so thats not a problem, its just the other charges and unpaid direct debits i might get as a result of all these charges that worries me.

[Bigmac versus]

There is no quick fix for this unfortunately, if the bank dont refund the charges in question you could ask them to provide a higher overdraft limit to help you over the next month or so, if you have claimed from them before they may not want to know, hopefully your earlier claim wasnt with this bank and they help you, hope this helps.