Mbna Are Paying Up!

[emmabourne]

Just a note to encourage all MBNA claimees to carry on fighting!

 

I am currently waiting for a cheque for £900 which is everything I am owed by MBNA. A really helpful guy called Gareth sorted my claim out for me, its all been agreed, just waiting for cheque in post.

 

Good luck to everyone else.

 

(Now still waiting for two more claims with Halifax, waiting for court dates!)

[surreyscouse]

Well done, did they put up a fight ?

[emmabourne]

To be honest it was so easy! I am amazed. I did have several conversations over the phone but I mainly just answered yes and no as I was so scared of messing it up! if you need any help, let me know.

[Dav3y]

I too have just had an offer from the very same man at MBNA. This was after them receiving both the letters and sending me three fob off replies saying they will send a response by x/x/z and never doing so. After issuing the claim on the moneyclaim website, they ring me up with the offer when they have just two days left to file their response/acknowledgement. Just gotta get the amount ammended as they have added yet more charges and interest since the phonecall.

 

Guess they thought they'd play the game with me but changed their minds.

 

Does make me wonder why they even bother having customer satisfaction representatives as they call them as nothing ever seems to happen till it goes to the customer advocates.

[pdolan1]

I also have had it confirmed that MBNA are crediting back 800 pounds and cleared my account after all the ussual letters stating how right they are Blah Blah Blah. However as a goodwill gesture we will give you a refund of 350 pounds. I then phoned and told them that as well as my 800 pounds iwould be claiming back my 39 pounds court fees. Their response was that they didnt want to goto court and if they settled in full plus interest @8% would i put it in writing that i wouldnt go to court which i was happy to do. Their guy Gareth Tuncliff (customer advocat Svs) was very helpful

[emmabourne]

This topic was closed on 11 March 2019.

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