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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bank Charges - A suggestion


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Its funny really. They claim they can help. I begged and pleaded with them last year as my charges were working around a viscous cycle.

 

They offered me no help, both before and afterwards they refused to help the situation. When my wages were paid in weekly (minimum wage + basic tax rate) they gave me no living allowance, and I actually had nothing for 6 weeks. Within those six weeks I relied upon the goodwill of customers + colleagues to make sure that nothing untoward happened to me (within those 6 weeks I lost 2 stone in weight, and went back on pre scripted med's)

 

As for Abbey, the treatment I received off them was worse than expected of a P.o.W camp. I have never been humiliated like that before. I would like them to live on the wage I am on £5.54p/h + my loan repayments and have their tax rate set to BR while the usual utilities are outgoing. I'd give them a month before the situation is reversed.

 

While it is simple (in theory) to avoid charges, it isn't simple to re-arrange all my outgoings every month, as my pay is every 4 week, instead of a set date pcm. If anyone is not understanding of a situation like this (Abbey) then they are nothing more than sadistic and inhuman.

 

Without blowing my own trumpet, I am doing well. I can manage my month on under £350 while paying the bills, loan, and car. While working an under-rated day job and establishing a business during the night. For over 80+ hours a week I am at work to improve on my financial well-being and achieve my long term business goals.

 

To have the sheer arrogance of some individuals, stating the blinding obvious. Is proof that its the idiots in life that get further than the honest smart working intellects. I would rather file for voluntary insolvency for the benefit of maintaining my principals, ethics and idea's than be a mindless middle management brown-nose. Give me a pen & paper and I will draft out what fair trade and ethics means to the honest person, not what it means to a money hungry corporation.

 

 

I am sick of the implied justifications these banks are trying to pass off to warrant the need for excessive charging. I am sick of the customer led service on the context of releasing your legal rights. I am disgusted that I pay more in “LEGAL” fines than a person in court would do for shoplifting or even drink driving. I am not a criminal, sheep nor fool. Should I expect to be treating like one? The last time I checked this was the UK and I was protected by my rights.

 

 

The banks don't help, not in my instance anyway. They chose to appear friendly at first but, they are truly only after one thing. My charges = their money. No matter which way you look at it, they are a business and the majority of businesses look at the 'money is power' philosophy. The more money they have the next competitor they will buy out.

 

 

 

 

 

 

*and breathe (not a single swear word either ******* marvellous) – rant over – apologies.

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The idea of educating at a young age the importance of personal economics is something that should be addressed. Practically though, I don't think it would take off, there are just too many variables to take into account.

 

 

Plus with the way that the system works its not that simple to financially manage a minimum wage job. Especially in relation to where you live (South West, and London being the most expensive places to live).

 

 

Irrespective of someone's level of income, there are always going to be issues of financial management. The majority of the problems that fall through are the minimum wage against the cost of daily living .

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