make_me_happy v HSBC - closed business account ***WON***

[papadak]

Hi, I am claiming just over 4k's worth of charges .... termed 'total charges' Here is a their latest letter to us: We wondered whether of not anyone else has had a same-ish response and what advice there is as to what to do next? .... We're thinking maybe to head straight online and sue ???? Thanks vm.

 

"Thank you for your letter requesting a refund of business charges totalling £££'s We now ask for clarification as to which charges you were referring to.

 

The "total charges" as shown in the statements comprises various charging components, not all of which are claimable. You will find the detail of these charges in the Pre-Notification advices which were sent during the charges period in the claim. I have ordered copies of notices for you and these will be sent to you. These notices will show a breakdown of the charges in question. If you wish to pursue your claim please write to us with a schedule in the format date/amount/type of charges. This level of detail/information will of course be required should you decide to take matters further.

 

For the sake of clarity, any claim received at this office that includes debit interest will have this struck out and / or the claim rejected as this may not be included at this time.

 

I would also remind you that the contract between the bank and its customer is governed by our business banking t&c's. In respect of overdrafts, I would refer you specifically to clause 8. The circumstances in which these charges apply are clearly set out in the T&C's and the level of charges is stated in our published price list, both of which will have been provided to you when you opened your account. Additional copies of your T&C's and our price list can be requested from our branches, or online.

 

If we do not hear from you again within the next 8 weeks we will consider matters resolved."

[make_me_happy]

Papadak, mke a thread for your claim so we can all dip in and help you. Make sure to put in the title business account.

[papadak]

Good idea, thank you very much!

[erospersempre]

Hi

 

Can anyone help me? I've looked and can't see anything related to my query.

 

I have made a claim against HSBC for £4911 and received an offer for £3500. I know I'm not to accept it but I have a problem. Unfortunately mainly thanks to the service from the HSBC I have had my overdraft transferred to a Debt Collecting Agency and the HSBC have said that any money owing to us would be used to pay off the debt which would leave us with nothing. Can they do this or is there a way round it?

 

Please help I really need this money.

 

thanks

[valhala]

Hi

 

Can anyone help me? I've looked and can't see anything related to my query.

 

I have made a claim against HSBC for £4911 and received an offer for £3500. I know I'm not to accept it but I have a problem. Unfortunately mainly thanks to the service from the HSBC I have had my overdraft transferred to a Debt Collecting Agency and the HSBC have said that any money owing to us would be used to pay off the debt which would leave us with nothing. Can they do this or is there a way round it?

 

Please help I really need this money.

 

thanks

 

 

I am in the same situation, due to poor management my account spiraled out of control and in the end they passed my debt to Intrum Justitia. I am in the process of claiming almost 5k in charges.

 

In all my corrospondance I have mdade the point of any repayment should be made to me via cheque, I suppose I wont have a leg to stand on if they decide to pay it all to intrum jusitia but I have an agreement with them to pay £100 per month and any charges I get back I want to use it to clear other debts.

 

I am just going to stick with my "payment to me via cheque" route and hope it pays off.....its worrying that I have not seen anyone get a cheque paid if the account they are claiming from is with a debt collection agency.