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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hsbc v sbennett ***WON***


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just spoke to the court clerk - she said to still attend - dont cancel action - then on monday explain to the judge about the settlement and hand him the wasted cost order as he may query items in the order and then award what he thinks is appropriate:-D

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ok i need help with mine

 

so im guessing bankfodders letter is the cover note and the draft order is to be supplied aswell - bit on the draft order that does not apply to me - my case is being heard on monday and ive only just now settled with hsbc but they cant action it until tomorrow meaning i wont recieve settlement until monday am this means i have to attend court and give district judge my wasted cost order.

 

so my questions - do i need to give him that order or just a letter with attatchments or should i post out everything now and still turn up on monday?

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Well if your going to court anyway I think it would be rude not to go and say hello to the judge and apologise for the position you have been put in by DG's delaying tactics.

 

I think a personal face to face talk even if its only a couple of minutes would show you in a much better light in the judges eyes, at least you made the effort to go to court to apologise and its not even your fault.

 

Plus if you then say I have my draft wasted costs order here could you just make any sugestions before I submit it he will probably look at it there and then and the lest he will do is give you guidence if not authorise what he thinks is fair on the spot would save him time if he did.

 

Well that looks like a plan :D

 

pete

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yeah, i think that's worth a trip to court - be sure to park properly else they'll get it right back in clamping charges then you'll have to go on another forum and discuss that!!!!!

 

really, good luck - i like the way you are seeing it through... you deserve the lot!

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I saw that too Lattie and much as I find Martin Lewis an annoying presenter he does find the places where we are being ripped off and put the point over in a clear way.

 

Checked my Council Tax already and I think they got it right :( Mortgage exit fee next :)

 

pete

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cheque has arrived woohoo - 1 thing the judge did say yesterday was it is a shame mine did not get to a court room because he would of liked to hear both sides of the arguement regarding terms and conditions clause 7.14

 

(he did know his stuff too especially regarding hull strike outs and lloyds tsb case he did mention another case which lost in court as well as the lloyds tsb?)

 

thank you all for helping me to this outcome -

 

ive got 2 more cases for other people to continue with 1 being hsbc and 1 being lloyds the llotds case is overdue for court action - will need help with this one as they are spouting a different arguement.

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this for the court then -

 

The Court Manager

****** County Court

Court address

Court Postcode

 

[date]

Notice of Discontinuance

Dear Sir/Madam

 

[you] -v- The bank Plc

Claim Number: ********

 

I wish to inform the court that the claim as detailed above, in which I am the Claimant, has now been settled.

 

The Defendant paid the full amount claimed, namely £***, by way of a cheque/credit to my bank account on [date]. As such, no further action is necessary in respect of this claim.

 

Please accept my sincere apologies for the waste of the courts valuable time spent processing and managing this claim. I do wish to inform the court however, that the decision to enter into this litigation was not taken lightly, and that ample opportunity was given to the Defendant to resolve this matter by way of negotiation before proceeding with this claim. Regretfully, all attempts at meaningful dialogue were either rebutted or ignored.

 

A copy of this letter has been sent to the Defendant.

 

 

Yours faithfully

and make sure your win details get to a mod to get included in the settled cases.

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