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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi Everyone, I have a few questions about my Welcome Finance contract, I got a car in 2001 which i needed at the time for work, i had a four year contract at around 280.00 per month, a few months later i lot my job and spoke to Welcome, they agreed to lower the monthly instalments to 183.00pm and said i would lose all the benefits of having a car on finance which did not bother me as i do my own car repairs etc, i was not sent any amended contract or if it did it was sent to a previous address but i did not sign any amended contract, when the four years was up i happily called them to see how many payments i had left and discovered i had another two years to pay, it then occurred to me i will be paying around 12k for a second hand vehicle that was only worth 7k brand new, i asked them to send me a copy of my contract and never got anywhere, i recently moved to Crawley and my welcome finance branch changed, i have now managed to get part of my contract and it seems they have amended the contract and added my signature from my original contract. Do i have any rights to give them the car back and claim anything before my contract ends, am i victim of welcome finance practices or is this simply how it is, reading through other post it seem im not the only one WF have told that they will reduce monthly repayments by removing additional features on the contract but no one ever told me the contact will also be extended. Any advice would be greatly appreciate Bye for now Steve

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If they have copied your signature and added it to a new agreement that in my opinion is FRAUD..

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

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If they have copied your signature and added it to a new agreement that in my opinion is FRAUD..

 

Actually, i don't know how they have done it, its not the same as my original contract which i first thought before digging it out and i know i did not sign it but here i have a web print of a signed copy of an amended contract dated 5 months after my original contract, although the signature is somewhat different it looks like my writing, my hand writing 5 years ago was not all that, up until receiving this new contract i have known i have never seen it but here i have what seems to be a signed copy ?

 

Ouch, so I now need to come to terms with have I forgotten I signed it in the first place (although i have no record/copy either) or have they purposely added it, it did take 3 weeks to send me my contract after first trying to only send me a settlement figure which came within days, i have been very suspect of this contract but it looks like I'm going to have to accept this as a no leg to stand on outcome.

 

Thanks all the same everyone.

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