*****Righttofight V's Abbey*****

[righttofight]

Hi everyone,

 

Just introducing myself. I've just managed to pluck up the courage and start the ball rolling after a couple of months researching how to pursue a claim against the Abbey in relation to unjustified penalty charges.

 

I've recently sent my first letter (recorded) off to Abbey on the 25/01/07 for the disclosure of listed transactions & charges dating back 6yrs. So far I've received my 1st response from Abbey on (05/02/07) which was quicker than I anticipated, advising that they had acknowledged receipt of my £10 for the information to be disclosed.

 

The letter goes on to advised that the information remaining on there systems e.g. in the form of statements, "normally" covers the last fourteen months & will be sent out to me within 5 - 7 working days from the date of there letter (01/02/07). This acknowledgement will also include a list of archived transactions between 2000 - 2005 taken from microfiche, under separate cover.

 

Since then I've received my first batch of statements for the last thirteen months as opposed to fourteen months on the 06/02/07. And from what I understand, and what I have read on the CAG website, there has been apparent issues regarding microfiche information, and the fact that the transactions & charges listed being very difficult to determine what they actually relate to.

 

Even though I havent received my microfiche data yet, has anyone else had the same dificulties understanding these and has anyone yet got any advice on how to decipher.

 

Also if there is any other advice that will help for a less bumpy ride, this would be greatly appreciated.

 

Many thanks,

[maroondevo52]

Hello and welcome,

 

The best advice I can give you is to have a look in the Abbey Forum,

read a few threads then start one yourself. There will be plenty of people in there who can help you out. Also have a look in the Abbey Successes, bound to be something of interest for you in there.

 

Best wishes with your claim.

 

Regards.

 

Scott.

[righttofight]

Hi Scott,

 

Thanks for your timely response. I have read just about everything I can read on the Abbey forum/ successes, but whether I retain all this info is a different story. But at least I can refer back to things I've found valuable.

 

Saying that do you know how I create my own thread within the Abbey Forum, as I'm a bit of an amateur at this kind of thing??? Because I hav'nt posted anything before, I was advised I needed to post a note on the welcome forum first. Is this correct??? Or am I being dense!!!

 

Cheers,

 

Tony

[Michael Browne]

Go here:

ABBEY

http://www.consumeractiongroup.c o....um/abbey-bank/

 

Top left click on 'New Thread'

[righttofight]

Many thanks, Michael,

 

But I've managed to work it out on my own accord. Was'nt to difficult after all!!!

 

Cheers,

 

T