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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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gimmie my money vs HSBC ***WON***


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My LBA is due on 7th March (I must double check this).

 

No response from HSBC (It's First Direct actually but looking at both forums they seem to have similar tactics) as yet to prelim letter.

 

I figure that they're the same company so it's useful to know what HSBC/FD are doing in terms of stalling tactics. Plus there's lots of legendary 'bruisers' in this forum who've succeeded with multiple claims and won. (I'm so Jelous at this stage!!)

 

Good luck with your claim Tom. Hope you get every penny you're due.

 

Best wishes

 

Harvest (Antony)

Claim against First Direct - WON - 29th March 2007

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you might as well get this now as later - after much watching - i believe good news (offers) come on thurs, frid and sat. don't know why - but it's true - so watch out tomorrow as we've got loads waiting and lots of crossed fingers and lots of mail slots being watched. hoping for a mega weekend!

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Hey guys sorry not been around much computer problems - just what i need! Oh well MCOL day tomorrow. Just to make sure i've got everything right do i need to sent 2 copies of charges summary to the court also?

ST have you got new wardrobes? Any sign of Col? Just ordered new kitchen so he may of switched cupboards!

Pig plop in eye urgh! Watch out may cause a sty!

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Hi Tom new wardrobes and bathroom suite arriving tommorow spent today clearing out back and forth doing my tonto impression " to the dump to the dump to the dump dump dump"

So if it does not fit the old screwdriver will be flying along side the pigs

Can confirm that colin was not in the old wardrobes just some old eighties stuff

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hi tom

you'll get a notice of issue in the post first. on there it will tell you a date that it was deemed served and it's 28 days from that date that you start your countdown ok. then you'll receive the notice of acknowledgement and then you can kick back and chill until they defend

If i've been helpful in any way....then tip my scales over there!

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Cheers Netty just having a glass of wine in celebration of your win although it'll have to be the one at work in morining:mad: ! Oh well sorry to be a pain but when do i send copies of summary of charges to court when i receive notice of issue?

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you can do if you want to, but the fun really starts when they acknowledge cos they won't have all that much info on you until then

it'll only be a couple of days til they acknowledge.. be patient (just like me) lol

If i've been helpful in any way....then tip my scales over there!

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well done y'all!!

soon in the post you'll recieve a notice of issue - there will be date on there when the claim was deemed served. that's the date that you count your 28 days they have to defend (which they'll do right at the last minute. just look out for the status to change on mcol!

not far away now

If i've been helpful in any way....then tip my scales over there!

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