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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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nationwide here I come ***WON***


darling1
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Well we have just had a huge disaster, the Oh was made redundant last night - no warning and no idea why. It is really the end, we have a huge mortgage, 2 small children and a car loan, that was being paid for by the company, but is now our problem. So couldn't really be worse, he has only been there 1 year so no redundancy as such. Just a small hand out, we will be living off BAg winnings for a while now:x

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Hi darling

 

I'm so sorry babe that is just s**t! Not alot i can say except i hope this claim goes through very quickly for you and im sure we are all keeping our fingers crossed that something starts to go right for you.

 

Take care

Marce x

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Thank you both m.j and blidge, for your support, we shall dust our selves off again and think think think of a solution, but wouldn't it be nice just to one day feel safe and calm...in stead of all these money worries?

But thanks again

Darling1 x

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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£200 missing from my mum and dads tessa acounts, what can they do? back in 2000 they transfered there tessas from the tsb to the nationwide. they recieved a letter stating that x amount had been transfered to the nationwide, 2 weeks later a letter arrived from nationwide stating that x amount had been put into tessas with them, only problem was that it was £200 short, because the amount transfered was a large amount they didnt notice at the time. It was only last month when there was trouble putting the interest in that the bank told them there was something wrong back in 2000. after comparng letters and statements it clearly shows -£200. no one knows where its gone. Does any1 think we can get it back

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Hello consumer action group and all members,could someone please help me with the next stage to reclaiming my bank charges. Ill bring you all up to date.claimed for £2807 with interest on 25/01/2007, recieved a fob off letter, wrote again asking for full amount however i prepared to accept a lower figure, this again was fobbed off saying that they are sorry that they cant resolve the issue it was then i issued them with a 3rd letter stating that i was taking them to the courts. Northampton sent me the paperwork then out of the blue they put £1824 into my account credited £120 to cover costs and £350.75 to cover any loss of interest, without even asking me.And they said that they have scrutinised eveything but it was still way short of £2807 of what i originally asked for.Phoned Northampton and they said hang on until April 12,recieved paperwork a week later and I have declined their offer.court now want me to send statements to defendant and courts within 21 days. could someone tell me what do i have to write or do now.

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Well done, I have filed last Monday the 14th against Nationwide and it was served on the 16th. Apart from the court form saying the would defend the case did you receive any notification from Nationwide about paying the money into your account? And when was your Court date for? My claim is for nearly £6,000 so was wondering if they would do the same as we have only ever had one letter from them and that was after the first request for payment the usual sorry cant refund your charges etc, etc. Not had anything since!!

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hi Mc willis,they had to reply by april 12, that week they put an amount into my account but was roughly £1000 short, so i waited till april 12th past, then got a letter from the court saying that Nationwide had paid into my account do you want to decline this and I did. My date without a hearing is now july17. All i am after is the full £2807 inc any interest owing me. I have 21 days to reply. Are you asking for £6000 with interest, if you go to court and they offer you a lower figure will you accept or are you going to claim the full amount

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