Can I Claim Against Natwest?

zebedeepink · January 18, 2007

Hi

I'm new to site and never knew that you could claim back unlawful charges. How do I know if I can claim? I had an account with Natwest with a £1,500 overdraft (this now stands at about £2,200 due to charges upon charges). When I was last using the account last year, at one point I was incurring charges of £500 plus per month. The most galling charge was 2 x £38 for a £1 direct debit that they bounced! Some of the charges probably were justified but I can't believe this one. I am now getting chased to pay off the overdraft, which I can't afford to do in one go so I am in the process of offering them £50 per month. Any advice would be greatly appreciated.

Thanks

Zeb

Josamolly · January 18, 2007

Hi and welcome to the forum Zeb. I would open another account so you only have you OD left in the NW one. That way you can still live while paying the £50 a month.

Some of this info you will already know, so I apologise if you have already seen some of it.

The process that you will follow is relatively easy but IS NOT a get rich quick scheme. Spend time reading the FAQ pages as this will stop you making mistakes along the way, and is the most important part. Read as many threads as your eyes will allow, you will gain invaluable knowledge which will give you the confidence you need. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere. Then start your own thread under the relevant bank and other users will help and guide you along the way. This site is all about EMPOWERMENT and you will gain the confidence that you will need.

But remember, this isn’t a game. You are taking on large institutions which MAY lead to court, so far it hasn’t, but it may do. We will all be there if you end up being the ‘chosen one’ so don’t worry, it’s a long way off. But you do need to be prepared.

Everyone is very friendly and keen to help. Dave and Bankfodder have done a great job in producing the site, and all the moderators and helpers really are a very helpful bunch.

Please also understand that any advice that you receive is normally based on experience and expert advice should be sought if needed.

I have put some useful links onto the thread that you can refer to when needed.

Oh, and if they are useful please click on my scales at the bottom. This just shows that I have been a good boy!!

Good luck. See you at the other end……

Some useful links..

FAQ’s

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

How to Start a Thread

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/13182-how-make-posts.html

Letter Templates

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

Rejection of Settlement