Mbna Nightmare!!!!

[Rhia]

Oh and me too...can you Pm me too with nuclear info and we can possibly swap stuff off CAG. I have amazing goings on with SAR. First it was like torture getting them to comply with their various shenangians...I mean when is a SAR not a SAR? When it's MBNA. Then they said they had given it all. Then I questioned again and whoops a load more stuff arrived. So keep pushing them. Menatime the OC is very interested in their antics I can tell you.

[Cornucopia]

Oh and me too...can you Pm me too with nuclear info and we can possibly swap stuff off CAG. I have amazing goings on with S.A.R - (Subject Access Request). First it was like torture getting them to comply with their various shenangians...I mean when is a SAR not a SAR? When it's MBNA. Then they said they had given it all. Then I questioned again and whoops a load more stuff arrived. So keep pushing them. Menatime the OC is very interested in their antics I can tell you.

 

Goodness me! What is going on???!!!! Imagine my surprise when my cobweb laden thread is suddenly thrust to the fore and all this interesting conversation going on - without ME!! HOW RUDE!!!!

 

Now, I'd like a PM so I don't get left out and Rhia, Mince and I could really do with it!

 

Mince, you're as mad as a box of frogs.

[hellhasnofury]

Goodness me! What is going on???!!!! Imagine my surprise when my cobweb laden thread is suddenly thrust to the fore and all this interesting conversation going on - without ME!! HOW RUDE!!!!

 

Now, I'd like a PM so I don't get left out and Rhia, Mince and I could really do with it!

 

Mince, you're as mad as a box of frogs.

 

Hello Corn,

 

I do think it is extremely rude, not include you on your own thread but it did make us all sit up:D

 

And apologies for hijacking your thread with a post for advise. everybody was ignoring me on mine:eek:

 

By the way did you get pemd:D

[empowered]

Hello Corn,

 

I do think it is extremely rude, not include you on your own thread but it did make us all sit up:D

 

And apologies for hijacking your thread with a post for advise. everybody was ignoring me on mine:eek:

 

By the way did you get pemd:D

 

yes she did! And Corn's thread IS one of the main "family" MBNA threads!

[Alphageek]

Hi to everyone in this most entertaining thread.

 

It has inspired me to bump MBNA up in the order in which I am to tackle my claims.

 

Will start my own thread soon. Let the fun begin

[hellhasnofury]

yes she did! And Corn's thread IS one of the main "family" MBNA threads!

 

Yes it would have been extremly rude to hijack this thread and then not tell Corn what it is about:D

[empowered]

Hi to everyone in this most entertaining thread.

 

It has inspired me to bump MBNA up in the order in which I am to tackle my claims.

 

Will start my own thread soon. Let the fun begin

 

Hello and welcome to MBNA and Corn's "family" - shout if you need help! Just be prepared for some very drunk replies if posting in the evening!

[Alphageek]

I think there's free wine and beer in my thread

[empowered]

I think there's free wine and beer in my thread

 

Hic!

[cashin]

Perseus thanks for the info, just CCA,d RMA no reply so far, days now counting down.

[Perseus]

Nice one...watch your timescale!

 

P

[Cornucopia]

Nice one...watch your timescale!

 

P

 

Afternoon everybody! Nice to see you are all still jogging along......on my thread!!!!!

 

Hello Pers.........did you get my e-mail the other day........are you alright hun?xxxxx

[Cristal]

Hiya...I've had v. similar experiences re MBNA - all of my letters (CCA request, S.A.R - (Subject Access Request), Default notices, etc.) were ignored. I was pelted with computer generated MBNA letters/threats. Finally wrote to Tim Foreman, MBNA Corporate Solcitor and rec'd recently a letter offering me over £1,000 credit on my account for fees, etc. (free of charge!) from Rachel Claridge, Assistant Vice President. I had not even asked for a refund yet! Curiously, there is still no sign of an even unenforceable agreement.....altho they have given me 8 weeks to complain in 'greater detail' (!). They seem to hope that I will be as chaotic as they are in their business dealings.....

[Cornucopia]

Hiya...I've had v. similar experiences re MBNA - all of my letters (CCA request, S.A.R - (Subject Access Request), Default notices, etc.) were ignored. I was pelted with computer generated MBNA letters/threats. Finally wrote to Tim Foreman, MBNA Corporate Solcitor and rec'd recently a letter offering me over £1,000 credit on my account for fees, etc. (free of charge!) from Rachel Claridge, Assistant Vice President. I had not even asked for a refund yet! Curiously, there is still no sign of an even unenforceable agreement.....altho they have given me 8 weeks to complain in 'greater detail' (!). They seem to hope that I will be as chaotic as they are in their business dealings.....

 

Hi Cristal, this is very interesting, thank you for posting. I have never heard of Tim Foreman, I have been dealing with William Wareing. Can you give me some more information on this person? Where is he contactable and is this recent? How did you come across him? Sorry for all the questions, but I thought I was an old hand with MBNA and this is a new one on me!!! This could be very useful for very many of us, I would be really grateful for as much info as you can provide. If you prefer, PM me.

 

Many thanks & regards,

 

Corn x:)

[ladybird17]

 

 

 

It demands a single-minded commitment to Customer satisfaction. Meeting this commitment requires excellent standards, good people, and constant attention to the importance of each Customer. It means having an attitude—the MBNA attitude.

 

I thought you might all enjoy this little snippet from MBNA's website.

 

I particularly liked the last sentence.

 

Now here's your chance to voice your opinions as to what constitutes the "MBNA attitude....."...answers on a psotcard please.

[Cristal]

Hi Cristal, this is very interesting, thank you for posting. I have never heard of Tim Foreman, I have been dealing with William Wareing. Can you give me some more information on this person? Where is he contactable and is this recent? How did you come across him? Sorry for all the questions, but I thought I was an old hand with MBNA and this is a new one on me!!! This could be very useful for very many of us, I would be really grateful for as much info as you can provide. If you prefer, PM me.

 

Many thanks & regards,

 

Corn x:)

 

C - if your clear a little space in you rmail box, I'll PM a response to you PM to me.. Cx

[Cornucopia]

C - if your clear a little space in you rmail box, I'll PM a response to you PM to me.. Cx

 

Done!!! x

[Cornucopia]

 

 

 

It demands a single-minded commitment to Customer satisfaction. Meeting this commitment requires excellent standards, good people, and constant attention to the importance of each Customer. It means having an attitude—the MBNA attitude.

 

I thought you might all enjoy this little snippet from MBNA's website.

 

I particularly liked the last sentence.

 

Now here's your chance to voice your opinions as to what constitutes the "MBNA attitude....."...answers on a psotcard please.

 

LOFL!!!!

 

Oh the irony Bird........................!!!

[joneshousehold]

 

 

 

It demands a single-minded commitment to Customer satisfaction. Meeting this commitment requires excellent standards, good people, and constant attention to the importance of each Customer. It means having an attitude—the MBNA attitude.

 

I thought you might all enjoy this little snippet from MBNA's website.

 

I particularly liked the last sentence.

 

Now here's your chance to voice your opinions as to what constitutes the "MBNA attitude....."...answers on a psotcard please.

 

The thing is Bird & Corn, we aren't the 'right customers' because we complain, we demand our rights be given to us, we fight back using the full force of the law and we object to being taken advantage of. They don't want us but they want to get excessive money from us whilst getting rid of us and to blight our lives after they have finished with us!

[singletracker]

Hi all, my SAR N1 is now at AQ stage, along with a mediation questionnaire to complete!

I have had a defence from MBNA too - laughable if they think they are getting away with it.

Can someone PM me about this "nuclear weapon" please.

[singletracker]

Oops, forgot to ask if anyone has a SAR AQ template.

[ladybird17]

In the templates section

[singletracker]

I've seen the standard AQ in there, is it usable for an SAR claim or does it need modifying?

[ladybird17]

I'm so sorry, I mis-read your post - didn't notice the AQ bit.

Not sure on this as I haven't had to go down this route - I think if you are going for SAR non-compliance, best to PM a Mod.

[chorlton1]

Hi Corn - noticed your thread was up and running again so thought I would pop in and say hi!!!