I’m the 3rd party non fault driver, Aviva repeatedly IGNORING my claim

[unclebulgaria67]

Aviva has many different channels of business.

 

So you could be contacting Channel no.1 and the third party channel no.2. 

 

Make sure you are contacting same telephone number and therefore same people about the claim.

 

 

[unclebulgaria67]

Normally Insurers would have no problem dealing with a third party.  Do they think that you have not notified your own Insurers of this incident ? 

 

You won't find many no win no fee Solicitors take you, unless you needed a hire car or you wanted to pursue personal injury.

 

Speak to your own Insurers now that fault has been establised to see if they will administer the claim.  If you hired a Solicitors, I suspect Aviva would not want to pay you the Solicitors fees on top of your claim.

[unclebulgaria67]

That is why Aviva want you to contact your Insurers, as they can see you have not notified them. And if you don't tell your Insurers, I suspect Aviva will pass information to them. And your Insurers will not be very happy, as even a no fault accident where your own Insurers don't pay anything, will still cause your premiums to increase.

 

Make sure you now inform your Insurers and explain the delay,

 

Remember Insurers work together to protect the system they all operate within.