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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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so close reasurance needed urgently **WON**


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Hi Anyone

 

Could anyone please help me convince my husband that we should hold out for the full amount.

We are claiming £4,400ish on 2 ac's combined our court date is 26th feb and our directions hearing is for the 19th dec.

my husband got a call at work from barclays legal team today offering us £2,700ish but as she only quoted 1 ac number he said no and she said she would check the figures and call him back.

I have worked really hard for the last 7 months and he is saying if she offers £4,000 we should take it but I think it is really important to hold out for every last penny.

Please help or i might hit him on the head !!!!:)

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they owe me about £4000 and offered me £1000 last week. i have just gone over the overdraft again and being so close to christmas and with two young kids it was tempting to accept their offer.

but i thought sod them it's my money so i borrowed £500 off my mum and sent my MCOL claim off about half an hour ago.

please don't accept because you are giving them about £400 to bump up their profits with your hard earned cash.go for the lot as i have.

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I will fight for every penny and this just shows they dont want to go to court, unfortunately they keep calling my husband who is a soft touch.

We have 3 smalls already and another due in March so we need the extra £400 if only to buy a telly (He He !!!) I think they will be praying on alot of people in the run up to xmas who may not be as strong.

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Hi Bumface.

 

Stick to your morals.

£400 is alot of money just to shrug your shoulders to and say you have had the majority of the money back.

You can be sure Barclays will pay all the outstanding money, do you think they would ever let you off the money if the roles were reversed?

Be strong you're nearly home and dry.

 

Argyle. :)

Story So Far:

Pre letter sent 14th August.

Barclays Reply 18th August.

Barclays Reply 5th Sept.

Lba sent 30th August.

Rejection letter sent 9th Sept.

Barclays reply 13th Sept.

Mcol submitted 15/09/2006.

AQ received 21/10/2006.

AQ returned 23 /10/2006.

Court Date:25/01/07 10.30am

Phoned Barclays 08/01/07 Said they would contact me shortly.

15/01/07 Received letter offering a full settlement however figure was short.

22/01/07 Received telephone call from Barclays asking for a settlement figure.

CLAIM SETTLED IN FULL!!!!!!!!!

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You must carry on. If they offer you something you should accept, but only as a partial payment. Let them know that you intend to pursue the rest. You will get the rest back.

 

Good luck

 

Uk. .

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Good morning x

Gave hubby a list of what he was allowed to say but the postman saved us by delivering a letter from Barclays which reads ;

in reference to your claim.

As you will have seen from our defence, we consider that your claim lacks merit and that it will fail. In particular, we disagree with your legal analysis that the charges levied to your account with Barclays amount to penalty clauses and are unfair. We do, however, recognise that the sum at issue between us is relatively modest and as such, it is not cost effective for either party to take this matter to trial. Therefore, in order to avoid the inevitable time and cost associated with persuing the claim to trial, we are prepared to settle your claim upon payment of the charges applied to your account,together with statutory interest and costs totaling ££££ subject to the terms set out in this letter.

This offer to pay ££££ is in full and final settlement of your claim and is strictly without any admission of liability on our part.

If you agree blah, blah, blah.....

 

This amount includes our AQ cost which we did not even ask for.

:)

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Excellent! Since you've taken out the amount, I assume it is for full amount, yes?

 

I have noticed they have removed the confidentaility bit in their latest letters, they must have realised how pointless that was! :razz:

 

Cool result! Merry Christmas and well done! (and maybe book an assertiveness course for hubby for Xmas? :lol:)

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blimey waste of time me replying yesterday.

haha only joking.

well done,fantastic result.that's you and welshman sorted on the same day.

what's going on at barclays.i've only just sent off my MCOL claim so keep your fingers crossed for me.

good luck with the baby.:)

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