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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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REVENGE ON LOG BOOK LOANS!!! fake?


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REVENGE ON LOG BOOK LOANS!!!

ANYONE WHO HAS BEEN RIPPED OFF BY LBL WE CAN FINALLY GET THEM BACK

BUT PLEASE BE QUICK READ ON:

 

i took a loan out from lbl end of august 08 i have i Mitsubishi lancer evo 8 valued at 13k although i only needed 4.5k. the car in fact is not even mine it is a company car and is registered under the company i work for.

 

When there agent came to see me i told him that the car was a company car and not registered to me and that i did not think they could or would give me the loan as i am not the legal owner of the car. their agent did not seem to bothered and said that there were more than one way to skin a cat and indicated with a wink and a nudge that he would "sort it". i was a bit worried by his un-professional manner but as i needed the money i did not peruse it.

 

After a week or so i got a text from the agent mentioning that i had not paid to my horror i realised that the payment was weekly and not monthly!

i never had been told that it was weekly nor have i been in or heard of a loan or payment plan that is weekly

 

when he told me that repayment will be £160 he did not say a week

i assumed that this was a monthly instalment like everything else.

 

 i had lent the money that i borrowed to a friend of mine who's business was going under and he was supposed to return it in a month and thats when i was going to use it to start paying the loan back so now i was stuffed.

 

i went to my boss and told him what was going on.

He was outrages as i was not authorised to use the company car in this manner.

I explained to him that i had not signed anything or submitted anything from the company allowing me to use the car for security on a loan nor had i indicated that i had any ownership of this vehicle. He was not happy and told me to get the car back or he would notify the police.

 

I wrote an email to LBL explaining the situation with my friend and the car confirming with them that the car was not mine to use nor was or is registered to me nor had i permission to use it by my company as security for a loan and the only way i can see getting out of this is that if they would allow me to sell the car that way i could pay my boss and also repay back the loan to them so at least they would not be out of pocket.

 

In order to do this i would need the log book, they said i could sell the car (after they had checked that they had cocked up) but they would not send the log book but they would speak to the buyer and they would only release it when they had their money and that they would send it recorder to the new buyer.

 

i told them that it would be impossible to sell the car like this and what if i met the buyer at there office or if they sent an agent with the log book then when the buyer gave the money i could give it straight to them and take the log book and give it to the new owner.

 

They would not accommodate any suggestion and i got the indication that they just wanted to take my car one way or another. Again i emphasised that the car was not mine nor did i confirm any authorisation by the company that the car could be used in this manner and that LBL had no legal right on this vehicle.

 

I kept on asking LBL for some type of help or fairness to resolve this matter and finally they sent their recovery agent to take my car. I told the agent that the car was not mine nor registered to me so LBL could not legally take the car however i was shocked to see that they had clamped the car and were going to take it by force,

 

i called the police but cause they could not understand what was going on they kept saying it was a civil matter and to go to the CAB. Worried that they would damage the car i gave them the key and rang LBL who told me that i had seven days to get the car back by either paying the arrears or paying the full amount .

 

I finally got someone, a trader to agree and after he spoke to LBL we met at the car auction where LBL had the car recovered to. The auction people took us to the car where we waited for them to bring the keys. The trader looked at the remainder of the documents and said to me that as the car was not mine and not registered to me they would need authorisation from the company on company headed paper from the MD authorising and allowing the sale of the car.

 

I got worried as i was not sure if the MD would do this and said to the trader that LBL did not need this. NOW THIS IS WHERE IT GETS INTERESTRING: The trader said yes LBL had an authorisation and pulled out a letter that was faxed to them by LBL!!! the letter was a forgery that LBL had done, they had copied and pasted the logo of the company i worked for onto a blank piece of paper (they were so stupid that it still has "HOME" and other links still in it) they then typed out the I (Kamran Azad) was authorised to use the Mit EVO in a agreement with LBL and then signed it completely different signature may i add in my name!!

 

i was horrified that cause they had not checked properly that the car was not mine and i could not use it as a security and now they had no legal claim on it they had forged illegally a letter from my company giving them control of the vehicle. On top of all that the vehicle is not even on HPi it is clear of all finance.

 

When we told the auction company this they contacted LBL and the next thing you know the keys are missing and the auction people kept saying that no keys were brought in with the car which again is a lye cause i have the proof for that as well and i gave the keys they drove it onto the truck.

 

I contacted my boss and showed him the letter. He told me that he reported the car to the police as stolen and that he wanted me to come to the auction with him to explain and collect the car. When we got there we explained everything and told them that the company was the legal owner of the car and that he wanted the car back.

 

They kept wasting time then after speaking to LBL said to us that they could not find the keys. We showed them the report by the recovery agent when the car was taken in which it is written that they had taken a set of keys and that the car drove but had no tax thus was recovered. However the auction still refused and finally we called the Police.

 

After wasting 4-5 hours miraculously and after everything was shut so we could not check LBL faxed over a HIGH COURT ORDER giving them possession of the car. The strange thing is that firstly it is dated for the 29th Nov which is saturday, is the court open sat? also how can they get this in 1 day? and also why high court and also why were we not notified and in order to get this even if it was legitimate they would have showed the forged letter so without this they would not have got it so it is not valid when the court finds out.

 

The police officer was very reluctant to help in the first instance anyway so he could not care less.

My boss said to him that the car was his and he has not authorised any loan or given permission and he wants his car back but the police officer seemed to know the auction people and could not care about my boss so the car is still there.

 

CAN ANYONE HELP WHAT CAN WE DO BEFORE THEY SELL THE CAR!!!

PLAESE GET BACK TO ME ASAP

 

I CANNOT BELEIVE LBL IS FORGING AUTHRITY LETTERS AND COURT LETTERS AND THE POLICE ARE NOT DOING ANYTHING I HAVE SPOKEN TO MY LOCAL POLICE WHO SAID THEY WILL INVESTIGATE THIS AND I HAVE

SPOKEN TO THE MEDIA WHO ARE COMING TOM TO GET THE STORY BUT ALL I WANT AND MY BOSS WANTS IS HIS CAR BACK:mad:

:mad::mad:
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There is only really one thing you can do, and you need to do it fast - get a civil litigation solicitor to intigate proceeding against LBL pronto and get an interim order for the return of the car. You must do this now and act fast!

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whats the cost

 

its ok i have spoken to the newspaper now and they are willing to pay for it and give me a little for the story

they said they had lots of complaints about these LBL people but no proof

 

i have spoken to the Police about the fraudulent letter and they are saying they will get the original from LBL and if needed they will do forensics on the signature etc to see if it matches and things like the pressure on the pen strokes pauses etc

 

they can tell even from a single letter who has not written it so everything will get sorted and so will LBL,

 

like i said my boss has said as long as he gets the car back or compensated from the sale he may not even sack me but LBL want to be awkward.

 

my boss has now checked the apparent court order and it is nothing all it is is the BILL OF SALE nothing more that was signed by me and its like the terms and conditions thats all.

 

i think when people see the stamp on it they think its something official but its nothing also it has not even been witnessed so again is not valid

Edited by kamran123
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This still needs to be proven legally - I'm presuming the LBL 'underwriter' as in every other case I have heard did not explain the signing of a 'bill of sale' was effectively you selling LBL the car, and not just a 'loan document'? That in itself is an issue regardless of the validility of BOS registration and/or witness signature.

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are you sure there is nothing to suggest the car is sold to them regardless of everything the car was not mine anyway itsa like me hiring a car then using it for a security tge police will return it to the rental company straight away

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  • 3 weeks later...

when you signed your paperwork you would have signed a form that says that you are the leagal owner and registered keeper of the car, so they will have that. also you signed the bill of sale so they have that. they will register it on hpi to make sure but the big question is did you write the letter and what name is the logbook in as if its a company name then they cant do it

BARCLAYS

24/10 NOTICE OF ACKNOWLEDGE OF SEVICE - DEFENDING

09/10 NOTICE OF ISSUE

08/10 MCOLL SENT

23/9 LETTER RECEIVED SAYING NO TO PARTIAL CLAIM AND ITS FULL AND FINAL

19/9 MONEY CLAIM FORM BEING FILLED IN

19/9 LETTER SENT BACK DECLINING OFFER OR ACCEPTING AS PART OFFER

19/9 LETTER RECEIVED WITH OFFER OF £670

6/9 LBA SENT AND SCHEDUAL SENT

25/8 ACKNOWLEDGE LETTER TO COMPLAINT RECEIVED

22/8 PRIMINARY LETTER AND SCHEDUAL SENT

20/8 STATMENTS RECEIVED

20/7 LETTER RECEIVED FROM PETER TOWNSEND ABOUT STATMENTS

12/7 LETTER SENT REQUESTING STATMENTS.

 

ABBEY

£220 ALL RECEIVED

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i told them that i was not the legal ownr and they wrote the letter by forging a company letter head by copying the logo of our website it still has the web tabslike "home"and "contact" and then they signed it in y name and the signature is cmpletely diffirent. As for the log book that is again in the company name thas why the car is not registered on hpi

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  • 3 weeks later...

Hi Kamran -- did you get sorted with LBL??

jaxads

 

Halifax - £2281, successfully refunded all charges after LBA letter & telephone call.

Have been offered the difference between the £20 and £12 charges from Capital One -- am sending LBA for remainder.

GE Money - Received settlement of £441, being total charges requested. No interest though.

CCA'd Bank of Scotland / Blair Oliver Scott to produce CCA Agreements on two Credit Cards - well in default, although still chasing payment!!!

EOS Solutions "ceased action on account" on behalf of a friend.

 

All in all, quite busy at the moment and enjoying every minute of it
:eek:

 

 

 

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  • 1 month later...

Hand yourself into police tell them that you obtained money by deception, a fraud.

 

Bloody cheek, you steal your boss's car and then have the face to get revenge, your lucky they aint called cops in to nick your arse, as for your boss, he should of sacked you there and then.

 

IF you follow the advice above you will then get the car back, because it would be classed as Fraud, vehicle stolen and used in deception, suspect detained charged and bailed pending trial.

 

idiot

Edited by Oh Boy!

** Credentials **

 

10 Years Finance Fraud Investigator

 

5 Year High Court Sheriffs

 

2 Years Tip Staff Royal Courts

 

Currently : HMCS Enforcement Officer

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