joint acc statement requests

[smcgall]

Hi all you friendly BW's

I recently asked for 6 yrs worth of charges on my now single current acc. My bank ( ulster bank) gave me three as prior to that it was a joint acc and to give me those statements would have been a breach of the data protection act would you believe.

The acc was always mine and only opened as a joint acc so as to take advantage of a graduate offer as my ex was a graduate with her own acc at another bank.

My question is this, is this correct? I do remember having to get my ex to write to the bank in order to get her name taken off the acc.

 

Many thanks in advance

Stuart

[anon1]

The bank cannot withold the information providing that only one of the parties needed to sign on the account. For example, if only one of you signed for cheques and both of you had a card on the account, you have every right to the statements and info pertaining to you on the account. If it was both of you to sign, ie both to sign cheques so two signatures on them then they are correct, and another signature will be required for that info.

[smcgall]

Thanks for the quick reply. Only one signature was required for any transaction. Is there any legislation or directives i should quote?

 

Stuart

[anon1]

No simply point out the fact that the information you want is on yourself and that the account has always been run with only one signature and that under the data protection act you are seeking a Subject Access Request and you as the data subject cannot be refused information on the basis that it was a joint account.